This hotel was booked MANY, MANY months ago for a large number of rooms for a family wedding. It seems that management assurances had been given that the planned construction and updating would be fully completed. No member of the staff ever contacted us or any other member of the entire visiting crew for this large wedding to suggest to try an alternate hotel as the construction is ongoing, loud and disruptive. The are banging away as early as 7:30am. We checked in late in the evening and were shown to a room, on the sweltering 95 degree day, with no functioning air conditioning. We settled in our hot kids and selves thinking it was just slow to cool down....We learned today that earlier this week three other families had already been moved from the same room only after they complained about the lack of AC. Repair, anyone!? Maintenance? Decency? The construction seems to be completed on the top floor, but why continue to house people on floors with ongoing construction or fully charge people without enhanced hospitality to compensate for multiple issues in the hospitality industry. No easy feat to move a group of 45 folks this short notice. They don't get any repeat customers here! Staybridge has let the construction crew shut down the elevators to hotel guests for long periods of the day.
- Official Description (provided by the hotel):
- Located in Markham,the high-tech capital of Canada, Staybridge Suites Toronto Markham is the perfect hotel choice whether staying for 1 night or 30! Our All-Suites hotel offers spacious rooms, the perfect option to spread out and Get Comfortable while away from home! Whether for business or pleasure, our guests can stay connected to work and home with our free wireless high-speed Internet everywhere and free local phone calls! Surrounded by the communities of Markham, Thornhill and Richmond Hill, Staybridge Suites Toronto-Markham is conveniently located to major highways 401, 404, 407, 400 and 7 and in close proximity to many of Canada s top national and international firms including: AMD, CGI, DELL, Motorola, IBM, Apple, State Farm and Magna, to name only a few. Visiting the Markham and north Toronto area for vacation? Well, you have come to the right place! We are closely located to attractions that offer something for everyone including golf at any of the local 12 golf courses including the renowned Angus Glen Golf Course, Canada s Wonderland, Toronto Zoo, Ontario Science Centre, Pacific Mall, Vaughan Mills, Markham Theatre, CN Tower, and Air Canada Centre. We are also surrounded by a wide selection of restaurants, shopping and entertainment theatres and only minutes away from the metropolitan city of Toronto!As of May 22nd, 2012 we will begin our multi-million dollar renovation. With our guest in mind, we will do everything possible to avoid interruptions during your stay. Please be patient as we transform into a “Great Hotel, Guest Love” ... more less
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- Also Known As:
- Staybridge Suites Toronto Hotel Markham
- Staybridge Suites Markham
- Toronto Staybridge Suites
- Staybridge Suites Toronto Markham, Ontario