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“Terrible Customer Service”
Review of Plateau Pizza

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Plateau Pizza
Ranked #78 of 315 Restaurants in Coquitlam
Cuisines: Pizza
Restaurant details
Coquitlam, Canada
1 review
“Terrible Customer Service”
Reviewed December 23, 2013

Over the past 2 years we have been great customers of Plateau Pizza ordering every 2 weeks. Our last order was incorrect, so we called to provide feedback and get a new pizza delivered. We spoke to the manager and were told that we needed to return the original pizza and they would replace it. If not, we would be charged for the correct order. Im not sure what they were going to do with the original and having a home full of hungry kids and now waiting 2 hours for the right pizza, the kids began to eat order number 1. When the delivery showed up we were charged for it. No apology or please take the new pizza because it was our error. There are many choices for pizza and given this experience Plateau will no longer be #1 on our list.

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Jeff K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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7 reviews from our community

Visitor rating
    5
    1
    0
    1
    0
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Victoria, Canada
Level 3 Contributor
21 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
“Easy Build Your Own Healthy Pizza”
Reviewed March 1, 2013

Excellent customer service, excellent pizza and quick delivery.What more can you ask for?
The restaurant is located at Westwood Plateau at bottom of Parkway Blvd. If you are picking up you can walk a few doors down and grab a bottle red wine to eat with it.

  • Visited March 2013
    • Value
    • Service
    • Food
Helpful?
1 Thank FitMom68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level 6 Contributor
133 reviews
87 restaurant reviews
common_n_restaurant_reviews_1bd8 73 helpful votes
“Wonderful Pizza”
Reviewed October 20, 2012

Great Pizza. Was staying at my daughters and looking for a relaxed evening in and she recommended we just order a couple of pies from Plateau, what a treat. I am usually a thin, crispy crust guy but Plateau’s thicker crust was outstanding, not doughy or burned but perfectly cooked with just enough bite. The toppings were fresh and ample with just the right sauce to cheese ratio. My son-in-law and I had the Hot Capone, a great combo of hot capicollo, red onions, Italian sausage, hot banana, and jalapeno peppers and garlic. Sounds like it would be hot but it was just the right combo of heat and spice. My daughter and wife had the ubiquitous Ham and Pineapple that was excellent, not too sweet but very flavorful. We were really surprised at what a great little pizza place this was, rivaling many “classic” pizza restaurants.

  • Visited August 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
4 Thank John-Cypress-Tx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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