Over the past 2 years we have been great customers of Plateau Pizza ordering every 2 weeks. Our last order was incorrect, so we called to provide feedback and get a new pizza delivered. We spoke to the manager and were told that we needed to return the original pizza and they would replace it. If not, we would be charged for the correct order. Im not sure what they were going to do with the original and having a home full of hungry kids and now waiting 2 hours for the right pizza, the kids began to eat order number 1. When the delivery showed up we were charged for it. No apology or please take the new pizza because it was our error. There are many choices for pizza and given this experience Plateau will no longer be #1 on our list.
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