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“Its the only place to stay”

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Best Western Chelsea Inn
Ranked #3 of 4 Hotels in Coquitlam
penticton, Canada
1 review
“Its the only place to stay”
Reviewed April 1, 2014

No matter what best western you stay at you get the best of every thing. If i can't sleep i go stay at a western because as soon as i lay in one of there beds i fall to sleep instantly. Thw rooms are consistanty good . There were lots of pillows, and blankets and good heat control. Good interent in the rooms.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Donna Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Masood O, General Manager at Best Western Chelsea Inn, responded to this review, April 4, 2014
Thank you for taking the time to place such a positive review on Tripadvisor. We appreciate your business and loyalty as a Best Western customer. Please think of us when you are in the Coquitlam are once again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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364 reviews from our community

Traveler rating
    128
    121
    69
    18
    28
See reviews for
150
78
18
62
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
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  • Polish first
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  • Any
English first
Camrose, Canada
Level Contributor
3 reviews
3 hotel reviews
Reviewed April 1, 2014

VERY CLEAN AND FRIENDLY STAFF........will cretainly go back and I highly would recommend it to anyone that is looking for a great hotel expereince. Good people......I found the hotel very claen, great location and liked the outside entrances,it was an experience for sure.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Martin K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Masood O, General Manager at Best Western Chelsea Inn, responded to this review, April 4, 2014
It was awesome to read your recent review and thank you for the kind words. We would like to welcome you back on your next trip to our area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, TX
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 29, 2014

We made hotel reservation thru Hotwire for 2 adults and 2 children (age 5 and 6). After the booking I called and wanted to make sure what kind of hotel room will I be getting. I was told that I will get 1 queen and 1 sofa bed. When I called Hotwire and asked that I should be getting atleast 2 queen, she said that the terms and condition does not gurantee the type of bed, therfore I will be getting one queen and 1 sofa bed for the booking of 4 people. In my opinion this is a very deceptive way of luring the customers to make the booking, under the small print. Hotwire and Best western should be ashamed of this kind of practice. It looks like a third world customer service not something you should expect in US or Canada.

  • Stayed March 2014, traveled with family
    • Value
    • Service
Helpful?
1 Thank NM4986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Masood O, General Manager at Best Western Chelsea Inn, responded to this review, April 4, 2014
Thank you for your review. It was unfortunate that Hotwire did not explain that the room you requested prior to you making the reservation would not suit your needs. I suggest you to contact Hotwire regarding your dissatisfation as this has nothing to do with us or our Best Western property. Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salmon Arm, Canada
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 23, 2014

My husband and I stayed there last night . Our room was third floor facing the back . It was very quiet , clean and the beds were very comfortable . Obviously new mattresses with pillow top . Location is great . Near the highway , Ikea and the Hard rock casino . Two blocks away is the best little greek food restaurant called my greek restaurant !

Room Tip: request a room facing the back . The front is a very busy street .
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shane B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Masood O, General Manager at Best Western Chelsea Inn, responded to this review, March 24, 2014
Thank you for taking the time to post such a positive comment. on your stay at the Best Western Chelsea Inn. We are very pleased that you enjoyed the comfort of our beds and we welcome you back if and when your travels bring you back to the Coquitlam area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Central Saanich, Canada
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 19, 2014

We choose this hotel as it was the closest accommodation we could find to the Hard Rock Casino and Theatre where we were attending a concert..
Staff were very friendly and genuinely helpful. Room and hotel were very clean and comfortable. We were there during Spring Break so lots of children and teens with there sports teams. Once they were in their rooms, noise was not an issue - a pleasant surprise. Good buffet breakfast was included and was open from 6:30 - 9:30 am.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gjsforsyth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Masood O, General Manager at Best Western Chelsea Inn, responded to this review, March 24, 2014
Thank you for taking the time to place your review and opionion on Tripadvisor. We value your comments to ensure that we are heading in the right direction with our customer service and product. Please think of us once again when in the Coquitlam area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vernon, Canada
1 review
Reviewed March 18, 2014

This hotel has a great location. It's right beside a main highway, shopping, IKEA, & resturants plus only a short drive to Vancouver. It's clean and the breakfast is good, and the rooms are comfortable. My only negative is that it's not quiet enough for me.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Laurie V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Masood O, General Manager at Best Western Chelsea Inn, responded to this review, March 24, 2014
Thank you for your review and we are pleased that your stay went well. Regarding the noise issue, we are close to Royal Columbian Hospital and preiodically have emergengy vehicles come and go in fron of the hotel. Please accept our aplogies for this and next stay, ask at the front desk for earplugs as we do have complimentary ones for our light sleepers. Please think of us once again when in the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nanaimo
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 18, 2014

our least favourite BW stay. room was decent size but bed too soft, some very loud roof system that kept us awake for a very long time, couch in room well worn, room seemed very clean but did have a bit of stale odour on entry, breakfast ok for continental but very disorganized setup - breakfast room however was a good size. service and staff were good.Location to see a concert at Hard Rock Casino was convenient by car.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Judy106
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Masood O, General Manager at Best Western Chelsea Inn, responded to this review, March 24, 2014
Firstly thank you for choosing our hotel on your recent visit to the Coquitlam area. We are sorry that your stay was not what you expected. We have so many compliments on our beds and I am surprsied to hear your sleep was not the best. Please contact us to let us know what room you stayed in so we can check the bed out for comfort and offer you another stay. We look forward in hearing from you in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Chelsea Inn

Property: Best Western Chelsea Inn
Address: 725 Brunette Avenue, Coquitlam, British Columbia V3K 6A6, Canada
Phone Number:
Location: Canada > British Columbia > Coquitlam
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Coquitlam
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Chelsea Inn 2.5*
Number of rooms: 61
Official Description (provided by the hotel):
At our Coquitlam hotel, we believe our guests deserve only the best, which is why free parking, free Wi-Fi and a free breakfast is standard. Start your day at the waffle station and move onto a selection of cereals and pastries, fresh fruits, yogurt, 100% Arabica coffee and chilled juices. Spend the afternoon lounging in the pool or resting after a day of exploring the area. The region is known for some excellent sightseeing, such as the Boulevard Casino and Red Robinson Theatre. Take the Skytrain to downtown Vancouver and explore the area by foot. The nearby Coquitlam Center and Laugheed Mall are just a short distance from our Coquitlam hotel. Many of our guests visit for IKEA shopping, and we’re happy to accommodate truck parking at our hotel. Whether you’re here for the attractions or for a shopping adventure, we’re your home away from home. Our Coquitlam hotel is a 2012 TripAdvisor award winner, and we’re proud to offer you the best vacation experience possible. We also cater to business travelers, such as IKEA employees and travelers in town with the Royal Columbia Hospital. From business to leisure, we have you covered with a great location and many complimentary amenities. The friendly staff at our Coquitlam hotel can provide you with shopping and dining recommendations. If you need some advice on must-see Vancouver attractions, depend on us to ensure you have a memorable and enjoyable stay. We’re a family-friendly hotel, but many groups and couples also choose to stay with us, too. At our hotel, we take the responsibility of making sure you have a great time seriously. ... more   less 
Reservation Options:
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Also Known As:
Best Western Plus Chelsea Hotel Coquitlam
Best Western Coquitlam
Coquitlam Best Western
Best Western Chelsea Hotel

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