My experience with the wonderful customer service at the BW Coquitlam began long before I walked in their doors. My sister and I wanted to stay close to the hospital because my brother-in-law was going to be having heart surgery. Because of the repeated rescheduling of his surgery, the front desk staff at the BW received almost daily calls from me, asking at the last minute to change our arrival date. They accommodated them all, not only with a smile, but with genuine concern for what we were going through. When we finally did arrive, and got to meet all the people who had been so wonderful on the phone, we soon found out that it wasn’t just a few of the staff who were so customer focused. Every last person we encountered during our 4-night stay was warm, friendly, and so very helpful. The hotel itself was very clean, comfortable and very well maintained, and the pool “garden” area was an especially peaceful place to go and unwind. I spoke with the General Manager before we left, and it was clear to me why this is such an incredible team—they consider themselves family.
Personally, I am not so interested in all the trappings of a hotel, although the BW Coquitlam is certainly lovely—I think that the people who welcome you there really make the difference, and I am so very impressed with the entire experience of the BW Coquitlam.
- Official Description (provided by the hotel):
- With fresh, stylish guestrooms and lobby area, the Best Western Plus Coquitlam redefines the upper midscale hotel experience, blending transitional design with warmth and genuine Westcoast hospitality. Located on the borders of Coquitlam, Burnaby and New Westminster, this Metro Vancouver hotel is minutes from Lougheed Town Centre, light rapid transit, entertainment, outdoor recreation and excellent restaurants and shopping * Chairman's Award Winner/Best Western International. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Plus Coquitlam Inn Convention Centre Hotel Coquitlam
- Best Western Coquitlam
- Coquitlam Best Western