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“Worht customer service ever and awfull taste”

Red Chilli Szechuan Cuisine
Ranked #63 of 371 Restaurants in North Vancouver
Certificate of Excellence
Cuisines: Chinese, Asian
More restaurant details
Restaurant details
Good for: Families with children, Kids
Dining options: Dinner, Lunch, Delivery, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff
north vancouver
1 review
“Worht customer service ever and awfull taste”
Reviewed April 20, 2012

First time at this place, but not first time for this type of food, and when the orange chicken came to the table a weird smoky burnt smell take place. Asked the waiter if we could return the dish but the guy with an arrogant attitude told us that was a normal smell and taste and that we are not use to this cuisine. The other dish was too sweet, the beef was so thin we could not taste it.
Not worth the money asked at all. Don t even think about going there for a try...

  • Visited April 2012
    • Value
    • Service
    • Food
Helpful?
Thank jerome l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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73 reviews from our community

Visitor rating
    25
    32
    8
    0
    8
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Any
English first
Level Contributor
298 reviews
162 restaurant reviews
common_n_restaurant_reviews_1bd8 150 helpful votes
“Chinese parents goto restaurant”
Reviewed February 20, 2012

We always go here with the inlaws who are Chinese from Malasia and know good food! 

Helpful?
Thank Sharonbader
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
29 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Horrible”
Reviewed September 12, 2011

My friend and I got so sick from delivery from this place. Just awful. She was stuck in the bathroom for hours, it felt like someone had stabbed me in the gut.
Aside from getting sick, the food tasted terrible, other people I know that have been there agree with me.
Do not go here. Ever.

  • Visited June 2011
    • Value
    • Service
    • Food
Helpful?
1 Thank DahliaDarling995
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“TERRIBLE CUSTOMER SERVICE”
Reviewed October 2, 2010

TERRIBLE CUSTOMER SERVICE

We ordered dinner and had it delivered. After the driver left, we discovered that part of the meal was missing. Had this not been the only dish that our young children would eat, we probably wouldn't have said anything. I called the restaurant to ask that they send the driver back with the missing item and they said that it would be sent right away. 20 minutes later and nothing, but very unhappy children. I called the restaurant and they were less than helpful. Her excuses were many:

- We are very busy;
- If we send the driver out again, we won't be making any money; and
- I am being difficult (my personal favorite - I should know better than to expect to receive the products that I pay for).

I asked for a credit and the lady's comment was to bring the chicken back if I was unhappy, she would sell it to someone else (YUCK). I sure hope I don't have someone else's second hand dish.

The food was decent but overpriced. I definitely would not recommend this restaurant to someone else. Goodness knows what one may get.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank DPD924
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Vancouver, Canada
Level Contributor
20 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Good but not great.. Some dishes are good...”
Reviewed May 25, 2010

Good but not great.. Some dishes are good but I have had a few bad experiences with quality. Worth a shot - good location

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank ShananiganZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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