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“Outstanding service; great food; so so ambiance” 4 of 5 bubbles
Review of The Lobby Restaurant and Lounge

The Lobby Restaurant and Lounge
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Certificate of Excellence
Price range: $7 - $22
Cuisines: Canadian, International, Contemporary
More restaurant details
Restaurant details
Good for: Bar scene, Business meetings, Large groups, Local cuisine, Special occasions, Families with children
Dining options: Breakfast, Brunch, Lunch, Dinner, Late Night, Free Wifi, Full Bar, Parking Available, Reservations, Seating, Serves Alcohol, Television, Validated Parking, Waitstaff, Wheelchair Accessible
Dining style: Casual Elegant
Cross street: Lonsdale/Esplanade
Transit: Either by Bus or Seabus, we are just a short 2 minute walk from the Lonsdale Quay. Just head east out of the Quay and look for The Pinnacle Hotel at the Pier. We are located in The Lobby!
Description: Settle in on the North Vancouver seaside for a fresh perspective on delicious dining and west coast flavours. Our restaurant is inspired by BC's natural abundance of seafood and fresh, sustainable ingredients. From casually elegant business lunches and signature dinners to scrumptious weekend brunches, enjoy impeccable service and relaxed harbour-side dining. By utilizing local sustainable products, our culinary team brings the full flavours of the North Vancouver region to life with carefully prepared dishes, maintaining the integrity of the ingredients to deliver a truly remarkable dining experience.
North Vancouver, Canada
Level Contributor
169 reviews
74 restaurant reviews
common_n_restaurant_reviews_1bd8 172 helpful votes
“Outstanding service; great food; so so ambiance”
4 of 5 bubbles Reviewed June 8, 2012

This hotel is located a short and enjoyable walk from the Lonsdale Quay and Seabus terminal in North Van. Spectacular mountain, harbour and city views are everywhere in this area; with the unfortunate exception of this restaurant (the upper floors of the hotel must have gorgeous unobstructed views looking downtown across the inlet). The restaurant is on the ground floor with a large windows offering a drab view across the alley into another building. Inside, the motif is generic. Customers were in nice casual; some were wearing jeans.
Our waiter, Sylvain, was excellent. He was friendly without being cloying and was able to describe menu items and wine pairings in detail. We could see that the entire serving staff was 1st rate. There was a very generous ratio of servers to customers.
The menu was somewhat limited with only 12 entres. The wine menu was very expensive: $18 for an 8 ounce glass of Chardonay. The markups on familiar bottles of wine were well over 100%. I had the set three course dinner for $33 with an additional $25 for wine pairings (5 ounce glasses of wine and a smaller desert wine). This offered a slight discount over ordering the items individually and I enjoy being introduced to new wines. Unfortunately, the set dinner options were from the same limited menu of entres.
All of our food items were first rate with lovely presentation and interesting taste combinations. My wife loved her halibut dinner: she said it was the best restaurant meal she had in years.
In summary, this restuarant offers 1st rate food and service. Unfortunately, the prices are a bit high considering that there is no view to enjoy inside or outside the restaurant. We noticed a new restaurant, "Peir 7", a block away that is literally over the water (with an outdoor patio). Call me superficial, but next time I will go for the view.

  • Visited June 2012
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
1 Thank NorthVanDMo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haymond, Director of Operations at The Lobby Restaurant and Lounge, responded to this review, June 15, 2012
Dear Guest,
Thank you for taking the time to provide your feedback to us on your recent dining at the Lobby Restaurant. Your feedback is vital to our success. I am glad to hear that you and your wife enjoyed the food and service. I will surely pass on your comments to our team as they will be happy to receive them.
Thank you as well for providing your feedback regarding the prices of our wine. We conduct regular surveys of the local restaurant market to ensure our pricing is competitive.
Thanks again for your comments and we look forward to welcoming you in the near future.

Warm Regards,
Haymond Ng
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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339 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
North Vancouver, Canada
Level Contributor
36 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
“Hotel Surprise!”
5 of 5 bubbles Reviewed May 28, 2012

We do not expect great food from a restaurant in a hotel. This restaurant was an exception.
Our table was waiting for us on arrival. We were attended by a friendly, knowledgeable, and efficient primary waitress. The food, presentation, and service all exceeded our expectations. The steak oscar was cooked to specified medium rare specifications, and my wife's rack of lamb was amongst the best I have ever sampled. Everything was delightful, aided by a setting sun over the water on a late Spring evening.

  • Visited May 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
1 Thank gordon49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Alberni, Canada
1 review
“Exceptional Service”
5 of 5 bubbles Reviewed May 12, 2012

We were on a tight schedual & our server was very accomidating! The food "wowed" me! Garnished with fresh berries. I was very impressed!

  • Visited April 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Michelle L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Vancouver
Level Contributor
39 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
“Great Seafood!”
5 of 5 bubbles Reviewed May 12, 2012

This place is a little hard to find as the entrance is off an alleyway that fronts an old dockside crane. However, everything else was excellent. There is a 3 course dinner meal for $33, which is a great deal. We ordered a la carte though. The tuna appy with a flavorful was so yummy. The sablefish entree with risotto was divine and the Grand Marnier Brulee was to die for! The waiter was very attentive and helpful, but not overly. Will definitely return for a second round.

  • Visited May 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank itravel2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haymond, Director of Operations at The Lobby Restaurant and Lounge, responded to this review, May 19, 2012
Dear Guest,
Thank you for your feedback on your recent dining experience at the Lobby Restaurant. I am very pleased to hear that you enjoyed the food and service and I will surely pass your kind comments on to our team as they will be happy to receive them.
Thank you as well for your comments regarding the Entrance. The Entrance is on the water side of what is a new development on the Historic Wallace Shipyard. The Crane is actually fully restored and a piece of this history.
Thank you again and we look forward to welcoming you back again soon.

Best Regards,
Haymond Ng
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
WVancouver
Level Contributor
18 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 68 helpful votes
“High Tea at the Lobby Restaurant”
5 of 5 bubbles Reviewed April 13, 2012

Had high tea with my two daughters, sister in law and her three daughters on a Sunday at 230pm. It was very enjoyable and filling. The server was pleasant and made a comment about how well behaved the girls were being. All in all, a very pleasant experience. Would definately go back again. Also very reasonable compared to other local high teas.

  • Visited April 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
1 Thank WVMom49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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