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“Fantastic room”

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Holiday Inn Hotel & Suites North Vancouver
Ranked #2 of 10 Hotels in North Vancouver
Certificate of Excellence
Sydney
Level 4 Contributor
32 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Fantastic room”
Reviewed January 5, 2014

This place gets top marks for the staff on reception and the quality of the premises. The entry is very swish and the room appointments were good. I like having windows that open and although there is a bit of traffic noise the location is excellent for Vancouver. Peak hour traffic may be a problem but every city has to cope with this. There are lots of warnings about the car park security, we didn't have any problem and I suspect it is no more vulnerable than most. Both the bar and restaurant downstairs are not too bad.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nettie16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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686 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (140)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Vancouver
Level 4 Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed January 1, 2014

We had a great stay in this hotel. We stayed in single room with two beds and small kitchenette. The room was quite small for a family of 4, but the washroom was nice and large. The paper plates and disposable cups kind of turned me off initially, but I liked that they are new with each room change and its easy to ask for a new set. Everything was as expected ... service was good, room was clean, everything works (this place is pretty new). But its the small things that I really liked.

For instance, we stayed around the Christmas and New Years and the place was beautifully and tastefully decorated inside and out. As you drive in, there are christmas lights decorating the trees and bushes. The TV had a laminated list of all the channels available. Really liked that... there is a free bottle of water each day - like. Internet, parking was free = like. There are 4 pillows per bed ... 2 of them are labelled "soft" and two are labelled "firm" = like.

The Pantry Restaurant is a familiar brand name. You know what you're going to get when you come in = like. The hotel was quiet, clean and well kept but thats kind of expected and not really a bonus.

When writing reviews, I always like to say something bad. I guess the only thing I can say about this hotel is that the location is not spectacular. The views aren't great. You're not really within walking distance of anything. Also the value was average, we got a lot more for less $$ from other hotels at this timeframe (Christmas / New Years).

Oh, my wife asked me to mention that there is no dish detergent to clean up the pots and pans with. It would have been nice since the small kitchenette has no dishwasher.

Advice: bring your cell phone or notebook to the pool area. They have about ~18 large flags on the ceiling and its kind of fun to see how many you can guess. :)

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mickey4264
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 4 Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed December 30, 2013

We were spending part of the Christmas holidays visiting our son in Vancouver. This hotel was in close proximity to him and therefore a good choice. We spent 5 nights in a 1 br suite so we could have access to a small kitchen. The check in was vey quick and friendly. The suite was average but clean and the bed and pillows were extremely comfortable.

There is a vey clean and well kept pool and hot tub also. Laundry facilities on site as well as a restaurant which we did not use.

The only thing I noticed was that some of the front desk staff did not acknowledge us when we walked thru the lobby coming and going.

The location is not close to downtown but Vancouver has a great public transportation system and it's easy to get to the city by taking a bus to Lonsdale Quay and hopping on the sea us which will drop you off right downtown.
We were in Kelowna for 5 nights and back in Vancouver for 3 nights. We decided to finish our vacation at the Holiday Inn as it was good value.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vacationsareforever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prince George, BC, Canada
Level 5 Contributor
63 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed December 28, 2013 via mobile

Stayed in North Van as we were visiting friends. Close to metro town shopping too. Pantry restaurant convenient in lobby. Got kids meals for free. Got 1 bedroom suite which was nice for family. Typical holiday inn experience which is nice to report.

Stayed December 2013
Helpful?
Thank Heidi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabriola, British Columbia, Canada
Level 3 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 27, 2013

Home away from home. Friendly staff, festive for the season. Christmas was all alight inside and outside. What's not to love. I've stayed here many times. We used the pool, and sauna, warmed up in the hot tub and back in the pool for a cool finish. Churchill's was open on Boxing Day, so we had coffee and Nanaimo Bars, steeped in English history. Love the beds. Soft. I was out like a light.

Room Tip: Parking is outside, around the hotel. Not in a dungeon of a parkade.
See more room tips
  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carol M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Papeete, French Polynesia
Level 6 Contributor
99 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed December 21, 2013

I have stayed at this hotel 'cause I was visiting friends who are living in North Vancouver. Of course, it is not a great location if you plan to visit downtown Vancouver. But for my case, it was perfect! Employees at front desk were very nice and polite. Room was spacious and clean with wifi. A nice pool and fitness centre.
I will come back again

  • Stayed December 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HongKongStars
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Level 5 Contributor
76 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed December 21, 2013

Has potential, but during my stay the front desk staff was cold, abrasive, unwelcoming....certainly not cordial, warm and hospitable...a basic expectation for paying guests. From what I could see, the hotel during my stay was not particularly busy, so there was no reason for stressed service. I asked for a quiet room and was instead checked into a room directly facing the noisy, adjacent traffic on the expressway. I asked to be moved, the next room was quiet, but not detailed clean. The hallways -- too noisy at all hours, esp. at this price level. The restaurant experience equally inconsistent. The location is a drive, but away from the crowds of downtown and parking is easy.

  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank travelnotebook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites North Vancouver, responded to this review, January 6, 2014
Dear travelnotebook,

Thank you for taking the time to express your thoughts and concerns. It is unfortunate that your stay with us was not 100% satisfactory due to the level of service received and experience at our restaurant being sub par. We will use your feedback to enhance what we can offer to our guests.

We all hope you can give us another opportunity to make your stay as best as it can be.

Regards,

Pam G
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Hotel & Suites North Vancouver

Property: Holiday Inn Hotel & Suites North Vancouver
Address: 700 Old Lillooet Road, North Vancouver, British Columbia V7J 2H5, Canada
Phone Number:
Location: Canada > British Columbia > North Vancouver
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 10 Hotels in North Vancouver
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites North Vancouver 3*
Number of rooms: 162
Official Description (provided by the hotel):
Award winning hotel conveniently located off Highway 1. Spacious rooms and suites with features that include microwaves, fridges, free internet access, free parking & bottled water. Great amenities include restaurant, lounge, banquet rooms, indoor pool, fitness centre, hot tub & sauna. Accessible rooms offered.20 min drive to Downtown Vancouver and only 90 min drive from Whistler and minutes from Grouse & Cypress Mountains, Capilano Suspension Bridge, PNE & Deep Cove. ... more   less 
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Also Known As:
Holiday Inn Hotel And Suites North Vancouver
Holiday Inn North Vancouver
North Vancouver Holiday Inn

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