This is an old looking hotel. New paint on the outside would put it on par with the other hotels in the area that seem to be receiving similar reviews. Sleep was comfortable and the room was clean but due to the age of the building it felt a bit like it was rundown. Towel rack was falling off of the wall in the bathroom as well and the ceiling was 'caved in' from a previous water leak repair but it looked like it was about to fall again. I didn't touch it...just in case. Small flimsy window, that didn't close completely, in the bathroom leading to alley behind hotel didn't feel safe either (and I was on second floor). A piece of wood serving as extra security for the front window was appreciated but it doesn't make you feel like you're 'safe'. Towels were taken (bath mat and face towel) after first night but not replaced. Coffee service wasn't replenished either. A complimentary breakfast is standard at BW hotels these days...yet this one doesn't have one...which is very surprising. I would stay here again, simply to keep gaining BW Rewards points, as it's the only BW on the North Shore (North and West Vancouver) but I highly recommend major renovations to bring this property up to normal BW standards.
- Official Description (provided by the hotel):
- Located only 4km from Downtown Vancouver, we are within easy access to many, restaurants, shopping and recreation areas. This core Best Western offers comfortable updated rooms and suites with kitchenettes. All rooms include amenities such as coffee makers (Tea & Coffee provided), Iron & Ironing board, Hairdryer, Free Parking and Internet Access (wireless). On site is an outdoor heated pool (open May- October), guest laundry and De Dutch coffee shop that is open for breakfast and lunch. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Capilano Inn And Suites
- Best Western Capilano Hotel North Vancouver
- Best Western North Vancouver
- North Vancouver Best Western