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“Definitely Best on the North Shore”

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Pinnacle Hotel At The Pier
Ranked #1 of 10 Hotels in North Vancouver
Certificate of Excellence
Bowen Island, Canada
2 reviews
“Definitely Best on the North Shore”
Reviewed November 18, 2013

You'll be happy you stayed here and want to come back soon.
All 3 of us live out of town - Gulf Islands and Vancouver Island. We wanted a nice place to stay, when going to our 50th High School Reunion, so we chose the Pinnacle at the Pier. It was perfect! The management and staff are friendly and professional. Great coffee in your room too.

I'm going to take my wife there soon, because I know she'll love it!
The rooms are well designed, everything is new and they are very clean.
Hotel and parking rates are very competitive and you can't beat the location for a great view of Vancouver Harbour and downtown.

Robb S

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank Robb_S_1945
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review, November 19, 2013
Thank you and looking forward to welcoming you back to our hotel in the near future.

Thank you, Petr Frcek
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1,244 reviews from our community

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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (383)
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English first
Kelowna, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 16, 2013

Great location and view of Downtown Vancouver.
Parking costs very reasonable compared to hotels in downtown vancouver.
Have always stayed in a downtown hotel when visiting Vancouver, but in future will now consider this as a serious alternative, due to the close proximity of the sea bus (less than 5 mins walk ) which will take you to downtown Vancouver, and the ease of not having to deal with downtown Vancouver traffic

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank Walks1875
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review, November 17, 2013
Thank you for your great review and summarizing some of our strong selling features. We are truly an amazing alternative to downtown hotels.

Thank you, Petr Frcek
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 3, 2013 via mobile

And what a view it is !!
Overlooking the port with all of the activity A short walk to the Pier , the wonderful market , and the sea bus to the city shore. As well great North Shore shopping on this side of the water.
We enjoyed our lunch in the diningroom and had very handy reasonably priced parking.
We would certainly choose this hotel again if we could get a water facing room.

  • Stayed December 2012
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Thecottagebandb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review, November 6, 2013
Thank you for great review and harbour view room next time it is. Just contact me directly and I will assist you.

Thank you, Petr Frcek
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lund, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 3, 2013

We usually stay at the Pier a couple of times a month. Our time at the Pinnacle is always enjoyable. The service is great, and the staff are very friendly. The front desk, always greets us with a smile and welcome back! The rooms are clean and well equipped!
Your a great group... keep up the good work!!
See you soon!!!

Room Tip: They're all good.
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  • Stayed November 2013, traveled on business
    • Value
    • Location
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Helpful?
Thank john b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review, November 6, 2013
Thank you for your repeat business and looking forward seeing you soon in our hotel.

Thank you, Petr Frcek
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pemberton, Canada
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 3, 2013

We recently stayed for 1 night prior to catching the ferry to Vancouver Island. We stayed in a Harbour Suite overlooking downtown Vancouver which was awesome.

The room was spacious, very clean and very well decorated and the bathroom was superb. Was suprised to see a little microwave underneath the coffee making facilities which, although we did not use, would be a great asset to some guests.

The reception staff were all very friendly towards both myself and my husband, but also to my dog who was travelling with us, even getting him some chicken treats.

We met up with friends and had dinner in the Lobby Restaurant where the food was good and reasonable priced.

Next time we go to the Island we would definitely consider breaking up the journey by coming down the night before and spending a relaxing evening in North Vancouver and at the Pinnacle Hotel at the Pier.

Thank you for accommodating us all so graciously.

Room Tip: Chose a Harbour Suite to take in the views of downtown Vancouver.
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  • Stayed October 2013, traveled with family
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Helpful?
Thank Marge1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review, November 4, 2013
We are happy that you enjoyed your stay with us and thank you for choosing our hotel.

Petr Frcek
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Victoria, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 2, 2013

We were spending the weekend in Vancouver and wanted to stay within easy reach of but not actually in Downtown. We were also intending to visit some of the parks in the mountains to the north so North Vancouver was the ideal choice. We chose the Pinnacle because of it's location; immediately next to Lonsdale Quay with its eclectic shopping, restaurants and village atmosphere. A 2 min walk followed by a 10 min Seabus ride took us to the heart of Downtown.
The hotel itself is modern, clean and the room was comfortable and well equipped. The staff at reception were polite, efficient and very helpful.
I would definitely recommend this hotel and will be using it for my future trips to Vancouver.

Room Tip: For the best views of Downtown Vancouver at night looking across Burrard Inlet choose the rooms on t...
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  • Stayed October 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank Bluegiraffephoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review, November 4, 2013
Thank you, yes indeed our location is amazing and downtown access is extremely convenient. No need to worry about traffic.

Thank you, Petr Frcek
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aptos, California
Level Contributor
323 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed November 2, 2013 via mobile

The staff & room. service are excellent. That being said----Terrible coffee at breakfast. Wine lists are so-so. Restaurant food and service are generally very good, but please have some better coffee and wine!!!! In future I will probably dine out.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank soifdawg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review, November 4, 2013
Thank you for your review will share your suggestions with our F&B team.

Thank you, Petr Frcek
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pinnacle Hotel At The Pier

Property: Pinnacle Hotel At The Pier
Address: 138 Victory Ship Way, North Vancouver, British Columbia V7L 0B1, Canada
Phone Number:
Location: Canada > British Columbia > North Vancouver
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 10 Hotels in North Vancouver
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pinnacle Hotel At The Pier 4*
Number of rooms: 106
Official Description (provided by the hotel):
Pinnacle Hotel at the Pier is a full service boutique Hotel located seaside and minutes from downtown Vancouver. Our 106 elegantly appointed guestrooms blend contemporary decor, boutique extras and a hint of alluring local history. Enjoy breathtaking views, warm full service hospitality and resort like amenities which includes our 25 meter 5 lane pool. ... more   less 
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