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“Nice View” 3 of 5 bubbles
Review of Pinnacle Hotel At The Pier

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Pinnacle Hotel At The Pier
Ranked #1 of 10 Hotels in North Vancouver
Certificate of Excellence
Rochester, NY
Level Contributor
51 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Nice View”
3 of 5 bubbles Reviewed May 2, 2012

Well appointed room, nice view. Nice pool. Not much around hotel for a quick bite. A little spendy, may consider trying another hotel if I'm in the area again.

  • Stayed April 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Tweetybeets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TimMorrison, General Manager at Pinnacle Hotel At The Pier, responded to this review, May 10, 2012
Dear Guest,

Thank you very much for staying with us and for providing your feedback on your recent stay. I am very happy that you enjoyed the spectacular view of downtown from your room. For your return visit please check with our Front desk with regards to the restaurants and quick bite establishments in our area. Including our Lobby restaurant there are over 40 restaurants and quick bite locations located with-in 2 blocks of the Hotel even including a Mcdonald's.

Thank you again for choosing the Pinnacle Hotel at the Pier and we look forward to welcoming you back again soon.

Best Regards

Tim Morrison
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,182 reviews from our community

Traveler rating
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    47
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (372)
Date | Rating
  • Dutch first
  • English first
  • French first
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English first
Abbotsford, British Columbia, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed April 24, 2012

Had a wonderful stay at the Pinnacle on Saturday night after a late night 50th party we went to up Lonsdale. Clean, modern, great views of the City across the inlet. Loved the history of the ship building industry. Room was modern, comfortable beds, great bathroom.
Breakfast in the hotel in the morning, great food and reasonable price. Fantastic 25m - 6 lane lap pool with a view of the City. Parking was secure, well lit, lots of room, and reasonable at $11 (compared to $25-$35 downtown Vancouver). I will stay here again. We have stayed at most downtown Vancouver hotels, and this one would rank in my Top5 when you look at the complete package. For value, well worth it!

Room Tip: Worth the money to stay on the Inlet side. You can see all of downtown and over to Stanley Park.
See more room tips
  • Stayed April 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Rob Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TimMorrison, General Manager at Pinnacle Hotel At The Pier, responded to this review, April 30, 2012
Dear Guest,

Thank you very much for sharing your recent experience at the Pinnacle Hotel at the Pier. We are very pleased you enjoyed your experience and would recommend it to others that prefer to stay in the heart of downtown. Our waterfront location is made very convenient to downtown with the quick Seabus access and I agree the view from this side of the water is not to be missed.

We look forward to welcoming you back again soon and thank you for choosing to stay with us.

Regards,

Tim Morrison
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Squamish
1 review
5 of 5 bubbles Reviewed April 22, 2012

We have not yet stayed overnight at the Pinnacle Hotel at the Pier, but our delightful dining experience has encouraged us to spend the night at the Pinnacle even though we live only an hour's drive from the hotel.

We had brunch at the hotel. All three members of our party chose something different from the menu, and we all agreed we must return not just for brunch, but for lunch, tea or dinner. The food was gourmet and delicious. We would have paid more than the amount on our bill.

The service was first class. Our server willingly accommodated specific requests, and with a smile. She carefully explained items on the menu and was extremely helpful, returning to our table more than once to see if we were in need of anything else.

The dining area is spacious, and bright. This dining experience was definitely a treat for ourselves at a reasonable cost for the delicious meal and excellent service. We will return with friends, and spread the word about dining at the PINNACLE HOTEL AT THE PIER in North Vancouver B.C. Canada.

Room Tip: We did not evaluate rooms, because we only dined at the Pinnacle Hotel. But with the quality of foo...
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  • Stayed April 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank L H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TimMorrison, General Manager at Pinnacle Hotel At The Pier, responded to this review, April 24, 2012
Dear Guest,

Thank you very much for your recommendations of our Lobby Restaurant. We are very pleased to hear that you and your party enjoyed your experience so much that you are now looking to extend your experience and stay with us overnight. When you do decide to book your stay please contact me directly as it would be my pleasure to make your reservation for you. tmorrison@pinnacleatthepier.com.

Thank you again for your wonderful comments and we look forward to welcoming you back to our hotel and restaurant very soon.

Best,

Tim Morrison
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Whistler, British Columbia, Canada
1 review
5 of 5 bubbles Reviewed April 19, 2012

We had a great 1 night stay in this hotel. We were greeted by amazing front desk staff who were extremely helpful. The rooms was wonderful for my husband, 3 year old and myself. There was even a teddy bear on the bed which impressed my 3 year old immensely.
Coffee machine was awesome.
We went to the Vancouver aquarium after check out and all my 3 year old wanted to do was go back to the fancy hotel!
I highly recommend a stay at this hotel.

Room Tip: the mountain view studio was great for the 3 of us. It had a king bed and sofa bed.
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  • Stayed April 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Yolanda F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TimMorrison, General Manager at Pinnacle Hotel At The Pier, responded to this review, April 23, 2012
Dear Guest,

Thank you very much for taking the time to share you comments on your recent experience at our Hotel. We are very happy to hear that your stay was fantastic and that you found the service from our Associates warm and Welcoming. The team and I are very happy to receive your amazing comments and we look forward to welcoming you back again soon.

Thank you for taking the opportunity to stay with us.

Best Regards,

Tim Morrison
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Vancouver, British Columbia, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed April 17, 2012

I was unsure which hotel to stay at and my first night I picked a different hotel and the second night the Pinnacle. My mistake was not going to the Pinnacle first. Very nice rooms and exceptional staff. I was made to feel important and everyone was super friendly. Breakfast was another enjoyable experience. I cannot say enough good things and have decided to go back and already made another reservation to stay again. The gym and pool were very nice

  • Stayed April 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Merkel, Texas
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed April 16, 2012

We had the pleasure of staying several nights at the Pinnacle while on vacation in 2010. The location and the rooms were great and all of the employees we encountered went out of their way to be helpful. It was a bit pricey, but we would stay there again.

Room Tip: Waterfront rooms on higher floors have a great view.
See more room tips
  • Stayed May 2011, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bob P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TimMorrison, General Manager at Pinnacle Hotel At The Pier, responded to this review, April 18, 2012
Dear Guest,

Thank you for your kind comments regarding the Hotel and our team. We are very pleased you enjoyed the overall experience and would recommend the hotel and location to other travelers. I will also ensure that I share your comments with the Hotel team as they will be very happy to receive your compliment towards them.

We look forward to welcoming you back again very soon.

Regards,

Tim Morrison
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
80 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed April 15, 2012

Spacious rooms in a hip hotel in the ferry terminal's neighborhood. Has microwave and refrigerator, organic market and ferry terminal market a block away.

Easy to get to from YVR airport via the Canada line light rail to Waterfront Station and short fun passenger ferry ride from Vanvouver's downtown. 2 zone ticket covers both light rail and ferry. No taxi needed.

If you want or need to be on the north shore, great choice.

  • Stayed April 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cruzinquick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TimMorrison, General Manager at Pinnacle Hotel At The Pier, responded to this review, April 17, 2012
Dear Guest,

Thank you very much for your comments and I am very pleased to hear that you enjoyed your stay and the location of the Hotel. The location does certainly work for anyone wanting easy and quick access to downtown with a true waterfront feel.

We look forward to welcoming you back very soon.

Regards,

Tim Morrison
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pinnacle Hotel At The Pier

Property: Pinnacle Hotel At The Pier
Address: 138 Victory Ship Way, North Vancouver, British Columbia V7L 0B1, Canada
Phone Number:
Location: Canada > British Columbia > North Vancouver
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 10 Hotels in North Vancouver
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pinnacle Hotel At The Pier 4*
Number of rooms: 106
Official Description (provided by the hotel):
Pinnacle Hotel at the Pier is a full service boutique Hotel located seaside and minutes from downtown Vancouver. Our 106 elegantly appointed guestrooms blend contemporary decor, boutique extras and a hint of alluring local history. Enjoy breathtaking views, warm full service hospitality and resort like amenities which includes our 25 meter 5 lane pool. ... more   less 
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