I work across the street from this sandwhich shop. The food is reasonable, but expensive. They charge for extras whether it's cheese or other ingredients. They do run out of breads and other menu items that regulars order frequently and don't replace these items by a quick run to the store. When my coworker stopped going because they ran out of the items she ordered daily (sourdough toast and chicken enchillada), they were apologetic and offered her a free meal. However at that point the damage was done. They lost a daily customer because they didn't keep all the menu items stocked.
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