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“Fabulous Staff here”

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Holiday Inn Express Hotel & Suites Riverport
Ranked #2 of 23 Hotels in Richmond
Certificate of Excellence
Reviewed November 28, 2010

I've stayed several times at this hotel,it's a little out of my way but worth the extra few minutes drive. It's quiet location, easy access to the city and really a comfortable space to spend some downtime. Everything is clean and well kept and all the staff all work hard to make each stay a good one. It's finally why I thought I should leave a review :).
I admit, I wasn't sure initially how many staff there were as Jovanna picked me up safely from the airport, checked me in and seemed ready to help with any of my questions and those of other guests throughout my stay, since then I've seen so many go out of their way...it's just a really well run hotel - My favourite in Vancouver.

  • Stayed: September 2010, traveled on business
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1  Thank JamesWatson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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983 - 989 of 1,074 reviews

Reviewed November 22, 2010

My friend and I had never been to Vancouver and the staff at the hotel ensured our stay was memorable, especially the GM Ted. Despite coming in early in the morning, our room was cleaned quickly and provided a great view. Breakfast was enjoyable and definitely helped us get on our day. The best part of our stay, though, was all the help from Ted and his staff to ensure we saw the best sites and the best tips on getting around.

Some people may note the distance from the hotel and the actual airport, but it caused us no problems getting around the area or in/out of the city due to the free shuttle.

If I'm ever in Vancouver again, I would definitely stay.

  • Stayed: August 2010, traveled with friends
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1  Thank MSM_CO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 16, 2010

Anna Smith,the sales manager promised us (4 Couples)a great stay and she delivered.This is the place to stay if your flying out or back,or just wanting to see Vancouver.Can't say enough about the staff,the quality of the rooms...clean,clean,clean!
Loved the fact you could reserve the airport shuttle in advance,one less worry when having to catch that eary AM flight or the midnight returning flight.
The Inn is located beside one of the areas largest Ice arena complex and several good resteraunts are available within walking distance.
I highly suggest you give this Inn a try!!!!!!

  • Stayed: November 2010, traveled with friends
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2  Thank Hotchiliepepper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2010

After reading piles of reviews on hotels in the Vancouver area we decided to stay at the Richmond Riverport Holiday Inn. Being our first trip to British Columbia with our 5 year old daughter we were pleasantly surprised by the affordable price of our 9 day stay at the Holiday Inn Express Hotel in a Suite. With free breakfast,wi-fi,parking,exercise room,pool,hot tub,laundry facilities,above and beyond cleanliness this stay was a bargain in the Vancouver area. The hotel is located in a quiet area of Richmond near farmland which we enjoyed being able to buy local produce to enjoy in our full kitchen. After a day of site seeing it was nice to go back to the tranquility of our suite. My only complaint isn't against the hotel but the distance to visit some popular destinations in Vancouver. It took us 30 mins to get to anywhere in the Vancouver area on the highways The amazing friendly staff,the perks and the cleanliness more than make up for this. We will diffently be staying here again on our next trip to British Columbia.

  • Stayed: October 2010, traveled with family
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Thank petalzcanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 24, 2010

Once again the staff at this hotel went above and beyond the call of duty to ensure that everything was perfect for our stay. We stayed in one of the suites with the large spa tub - very romantic. The breakfast was hot, fresh and full of variety. The man at the front desk even went out of his way to get me some decaf tea so I could relax in my room. Very impressive :) Thank you! The room was quiet, comfortable and had all the comforts of home. We cant wait to go back. We highly recommend this hotel, as it has plenty of free parking, its close to a huge movie theatre, shopping and great restaurants. Check out the Brown's Social Club just up the street. Everything on the menu was less then $18 bucks.

  • Stayed: October 2010, traveled as a couple
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Thank zorka3500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2010

We recently were guests in this brand new and lovely hotel and were impressed with the design of the interiors, from the waterfall in the entry foyer to the rooms in which every guest need seems to have been anticipated and provided for. The rooms are immaculate, beds superbly comfortable, and the staff very accommodating, efficient and personable, always ready to be of assistance. The complimentary breakfasts are extensive and delicious, provided in a "living room" setting complete with fireplace and leather chairs, and with dining tables that seat singles/couples that can be put together for larger groups. We had leisurely mornings lingering over breakfast with friends who also were guests, there to attend our son's wedding scheduled the next day in a nearby chapel.

We also had a wedding rehearsal dinner event in this hotel. Let me tell you, the catering department headed by Salima Verjee went way beyond our expectations in arranging the details, all planned by e-mail correspondence because we live out of town. The event that was prepared was way beyond our expectations, the room setup elegant, the food tasty, and the presentation eye-pleasing.

We remained a few days after the wedding to visit downtown Vancouver and its many beautiful attractions and areas, just a few miles from the hotel. Very convenient.

Kudos to Salima, Alita , the staff, and especially to Mr. Robert Gillis, the General Manager, for making our experience in their hotel a stellar one!

  • Stayed: October 2010, traveled as a couple
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Thank thereps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 14, 2010

got the hotel through hotwire , great hotel for the price and would stay again

  • Stayed: October 2010, traveled with family
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Thank mr_ruger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Riverport

Address: 10688 No. 6 Rd | at Steveston Highway, Richmond, British Columbia V6W 1E7, Canada
Phone Number:
Location: Canada > British Columbia > Richmond
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Richmond
#2 Romantic Hotel in Richmond
#2 Best Value Hotel in Richmond
#4 Business Hotel in Richmond
Price Range: $101 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Riverport 2.5*
Number of rooms: 105
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express & Suites Riverport | Richmond! Only the best for you, our hotel offers a complimentary on-demand 24/hour airport shuttle (call for pick-up), free parking, a complimentary Express Start Hot Buffet Breakfast, free high-speed wireless and wired internet as well as complimentary local calls. Relax after a hard days work or go for a leisure swim in the pool. Dip in the hot tub or simply fit in a last minute workout in our fitness centre. Planning a meeting? Look no further. The property offers spacious and technology-friendly meeting rooms equipped for any size group. Our staff are warm, attentive, and ready to help your event run flawlessly. Our Executive Boardroom is perfect for small groups of up to 14 people while our Banquet Hall seats up to 90. You'll love our location as we are conveniently located near several local attractions and business centres as well as to Vancouver and (YVR) Vancouver International Airport. Travellers enjoy staying at our hotel as they experience everything the Richmond and Vancouver area has to offer. Perfect for families or Business Travel in Metro Vancouver, we are just steps from the Richmond Ice Center, Watermania, and the Riverport Sports & Entertainment Complex. Numerous restaurants including two fabulous pubs and 19 movie theatres as well as, bowling are within walking distance. Nature lovers can tour the Vancouver Aquarium or explore the many parks in the area. Historic Steveston in Richmond and Gastown in Downtown Vancouver, just minutes from our Richmond hotel, offer visitors a glimpse into the past. Here for business? You'll appreciate our proximity to Ironwood Business Park, Crestwood Corporate Center, Annacis Island, Tilbury Business Area and Richmond General Hospital. Designed with you in mind, our rooms come complete with a fridge, microwave and coffee/tea station. Looking for a little extra room? Then you'll absolutely love our suites. Specialty rooms and Executive Suites to suit your needs - full kitchen; one and two bedroom suites (fully equipped apartment style), in-room Spa Suites, Junior Suites for the Executives, Kitchen Studio Kings, three fully ADA Accessible rooms and Standard King or Two Bedroom Queens rooms are also available. Stay connected with high-speed internet access and be efficient by using our media hubs allowing you to connect to the TV wirelessly via an HDMI plug-in or bluetooth (only available in our Executive Suites). Something for everyone - looking forward to having you! ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Riverport
Holiday Inn Express Riverport
Holiday Inn Richmond
Richmond Holiday Inn

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