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“Really Exceeded Expectations!”

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Holiday Inn Express Hotel & Suites Riverport
Ranked #2 of 23 Hotels in Richmond
Certificate of Excellence
Reviewed May 16, 2014

In Vancouver for a cruise and this hotel was perfect. The distance from the port and downtown was little worrisome but turned out just perfect. Transportation from airport is complimentary and the location is quiet and perfect for a comfortable, quiet and peaceful night sleep. There are three restaurants within walking distance, complimentary breakfast is spectacular but the very best part our experience was cleanliness of the room and the friendliness of the entire staff. Everyone went out of their way to make sure we were comfortable! Shuttle to the port is just $14 p/p - very reasonable and convienant. Highky recommend

  • Stayed: May 2014, traveled as a couple
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Thank Kristen A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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668 - 674 of 1,001 reviews

Reviewed May 15, 2014

This is a great Holiday Inn - nice and new with good facilities. The area is a bit far out of town - but if you are in the area anyway, it is a good spot. The room is clean and the facilities are all keeper in good condition. With the cinema complex nearby and a few different places to eat - you are well served. However you would need a car to get around - the public transit is slow to get anywhere from here

  • Stayed: May 2014, traveled on business
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Thank Ecosnake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 13, 2014

We recently stayed here in the newer section of the hotel. It was well appointed albeit the bathroom was smaller than I would have thought. All in all your standard suite. The breakfast was good, but the dining room feels small for the amount of rooms they have. The staff were friendly and our check-in/check out was quick and easy. We would recommend staying here again.

Stayed: May 2014, traveled as a couple
Thank Buckeysdoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 9, 2014

Our stay was so great! The value of this hotel is off the charts. We were shuttled to and from the airport at no charge. They offer long term parking, which for us was an extra $10 dollars above our original rate for one week. They had no problem extending the parking for a day at no charge, as we were away 8 days. We also parked the at the hotel for an additional day when we got back fomr vacation again at no charge.
The continental breakfast was excellent and fresh and the variety was great.
Our room was clean, updated and very comfortable.
The staff were very friendly and helpful, especially about how to get around in Richmond and how to get to the skytrain via bus.
The location was great. No busy roads creating traffic noise. We were right next to a massive Cineplex theatre and several restaurants and pubs.
We would highly recommend this hotel to anyone! We might even pressure them to stay there, haha!

Room Tip: Don't book on any of the travel sites! Always book with Holiday Inn, they have the best rates an...
  • Stayed: April 2014, traveled as a couple
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Thank meggziec89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 8, 2014

This newish Holiday Inn Express is very nice, clean and well maintained. Comfy bed. Well equippped and furnished room. It had the amenities we needed (fridge and microwave, free wifi, complimentary hot breakfast, laundry room, exercise room pool and sauna). The staff is really, really nice and helpful and even stored our expensive mountain bikes for us in a secure room, bringing them out when needed, and gave us restaurant recommendations and suggested bicycle routes.

It's located in southeastern Richmond immediately adjacent to a large theatre complex, huge ice centre (lots of hockey rinks), laser tag, children's play land, a Spaghetti Factor, Subway, brew pub and family restaurant above the ice centre. It's a great place if you have kids because there's plenty to do in walking distance. However, a decent sized shopping area (with Starbucks, pharmacy, grocery stores, etc) is 2 km away. Not a problem for us since we had both our car and bikes. If you are planning to use it as a travel base to Vancouver, note the nearest skytrain station is about 8 km away.

The only reasons I gave this hotel a "very good" instead of an "excellent" are twofold (1) the walls are a bit thin and you can hear people talking in the hallway. Fortunately when we were there, there were not too many people staying and we didn't hear them after about 9:00 p.m. But the hotel is right next to the ice centre and I can imagine many a sleepless night if a bunch of hockey teams descend on the area for competition and party all night, (2) the breakfast, though hot is only so so. Everything seemed pre made and reheated. The eggs were those funny rubbery disks and the sausages were bland.

But all in all, a very nice place and I wouldn't hesitate to stay there again.

Room Tip: Ask if there are hockey teams in town and ask for a room far away from them.
  • Stayed: May 2014, traveled as a couple
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Thank squirrelmama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 8, 2014 via mobile

Always pleased with the level of service and attention. Rooms are spotless, reception is well kept and they continue to invest in this location with a number of upgrades including a new building with suites.
Nice added touch is a complete hot breakfast which is included with your stay.
Location is convenient, close to the airport and easy to get downtown if necessary.
I have stayed here a number of times for work and will continue to.

Stayed: May 2014, traveled on business
1  Thank claudedoiron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 7, 2014 via mobile

I have always found the staff here to be friendly over several stays. The rooms are clean and spacious. My only gripe is the the shuttle service runs hourly.... It is unfortunate if you have to leave 45 minutes earlier than you need to for an early morning flight just to accommodate the shuttle. Still a good choice for the night before a flight from YVR

Stayed: May 2014, traveled on business
1  Thank MuskokieinOkie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Riverport

Address: 10688 No. 6 Rd | at Steveston Highway, Richmond, British Columbia V6W 1E7, Canada
Phone Number:
Location: Canada > British Columbia > Richmond
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Richmond
#2 Romantic Hotel in Richmond
#2 Family Hotel in Richmond
#4 Business Hotel in Richmond
Price Range: $126 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Riverport 2.5*
Number of rooms: 105
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express & Suites Riverport | Richmond! Only the best for you, our hotel offers a complimentary on-demand 24/hour airport shuttle (call for pick-up), free parking, a complimentary Express Start Hot Buffet Breakfast, free high-speed wireless and wired internet as well as complimentary local calls. Relax after a hard days work or go for a leisure swim in the pool. Dip in the hot tub or simply fit in a last minute workout in our fitness centre. Planning a meeting? Look no further. The property offers spacious and technology-friendly meeting rooms equipped for any size group. Our staff are warm, attentive, and ready to help your event run flawlessly. Our Executive Boardroom is perfect for small groups of up to 14 people while our Banquet Hall seats up to 90. You'll love our location as we are conveniently located near several local attractions and business centres as well as to Vancouver and (YVR) Vancouver International Airport. Travellers enjoy staying at our hotel as they experience everything the Richmond and Vancouver area has to offer. Perfect for families or Business Travel in Metro Vancouver, we are just steps from the Richmond Ice Center, Watermania, and the Riverport Sports & Entertainment Complex. Numerous restaurants including two fabulous pubs and 19 movie theatres as well as, bowling are within walking distance. Nature lovers can tour the Vancouver Aquarium or explore the many parks in the area. Historic Steveston in Richmond and Gastown in Downtown Vancouver, just minutes from our Richmond hotel, offer visitors a glimpse into the past. Here for business? You'll appreciate our proximity to Ironwood Business Park, Crestwood Corporate Center, Annacis Island, Tilbury Business Area and Richmond General Hospital. Designed with you in mind, our rooms come complete with a fridge, microwave and coffee/tea station. Looking for a little extra room? Then you'll absolutely love our suites. Specialty rooms and Executive Suites to suit your needs - full kitchen; one and two bedroom suites (fully equipped apartment style), in-room Spa Suites, Junior Suites for the Executives, Kitchen Studio Kings, three fully ADA Accessible rooms and Standard King or Two Bedroom Queens rooms are also available. Stay connected with high-speed internet access and be efficient by using our media hubs allowing you to connect to the TV wirelessly via an HDMI plug-in or bluetooth (only available in our Executive Suites). Something for everyone - looking forward to having you! ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Riverport
Holiday Inn Express Riverport
Holiday Inn Richmond
Richmond Holiday Inn

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