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“Great location, friendly staff, and welcoming lobby”

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Holiday Inn Express Hotel & Suites Riverport
Ranked #2 of 23 Hotels in Richmond
Certificate of Excellence
California
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great location, friendly staff, and welcoming lobby”
Reviewed May 30, 2012

If you are looking for a quiet hotel in the Vancouver area, this is it. It is conveniently located just off the Hwy 99. While the property description states the hotel is in a shopping center; don't let that scare you off. It is in a rural setting with the shopping center (IMAX, bowling) a ways off down the parking lot, which, by the way, is very clean and lanscaped with trees and shrubbery: it didn't feel at all like I was in a "parking lot" The lobby is very clean and inviting: complete with a rock waterfall. The staff was very friendly and courteous upon our arrival. Our room was large and tastefully decorated. It also had a mini fridge and microwave. You could open 2 little ports in the window - which was great for a fresh air fiend like myself. The only little nit-picky complaint has to do with the tub/shower controls. It was a bit confusing as to which way to turn the handles (there were 2 different sets of controls): particulary since I was not wearing my glasses and couldn't really see the markings all that well. I marked the sleep quality down one because the bed was too hard for my liking and the fridge hummed. The breakfast area felt like home with a sofa, chairs, fireplace with a tv over the mantle. The breakfast was good with a range of items, both hot and cold. Just over the 99 in the other directions, a couple of lights down are 2 large shopping areas,( the one the hotel is next to is more of a mall type thing with IMAX) but the one down the street has many different types of stores that are accessed directly from the parking lot. Some of the stores include a drug store, McDonald's, and a Tim Hortons (ok we were more into the food aspect of that area) We would definitely stay here again!

Room Tip: Try the top floor, as it has good views on the mountains
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  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Quark9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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882 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (188)
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Kitchener, Canada
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed May 27, 2012

We had no complaints for the two nights we stayed here. The rooms were large enough and very clean. The staff were friendly and the breakfast was delicious. Just FYI, some rooms have stand up showers only, a note for those of you travelling with babies and toddlers. We would stay again.

Room Tip: Ask for a bathtub if you need it. If you are a light sleeper, don't get a room along the main r...
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  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maxable
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 22, 2012 via mobile

Great location, was there with my 14 and 10 year old. The breakfast buffet was good. Lots of activities very near by, movies, bowling, swimming. The hotel pool was nice too. A very nice quiet an clean hotel. Friendly and helpful staff too. Would definitely stay there again!

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank cmcg13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 9, 2012

This hotel was a great surprise first time staying here and next time I'm in vancouver I will stay again

Fun friendly staff, rooms were very clean. I wanted to go to the shopping mall and asked about bus service and they offered to drive my friend and I plus they picked us up as well.

I would recommend to family and friends in future

  • Stayed April 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Aileen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria, Canada
Level Contributor
61 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed May 5, 2012

I stay here regularly for business and personal occasions. The price is right. Location is out of the way yet nearby food and entertainment services are adequate. The staff seem to be long term which suggests stability. The rooms are clean, up to date, and comfortable. Complimentary breakfast is fresh and hot. Pool, hot tub and exercise facility excellent. No lounge or room service. Some rooms shower only, no bath.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank navigatrixssi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kamloops
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed April 30, 2012

Checked in at the hotel after a long drive. Staff was very friendly, courteous and helpful. Heat wasn't working so they sent someone up immediately. They couldn't fix the problem so gave us the option of switching to another room, which was an upgrade from a regular room that we had to a suite! Beds were comfy, pillows nice and fluffy and the place was clean. Pretty quiet at this hotel as well as there didn't seem to be a lot of traffic too close by. The next morning we had complimentary breakfast. It has just about everything one would need for breakfast. Coffee was awesome.
We let them know the night before what time we needed the shuttle the next day to get to the airport and it was there waiting with our luggage loaded when we done our breakfast.
We saved a ton of money on parking as they also offer free parking at the hotel if you stay coming and going from your trip.(two weeks of parking free!) .
On arrival back into the country after being away two weeks we called the hotel, it was almost midnight, and they were there to pick us up in about 20 minutes. On the ride back to the hotel we asked the driver if we could stop at a McDonald's as we were craving some food from home. Of course he obliged! We would stay at this hotel again without any hesitation.

Room Tip: This is a small hotel so it seems all the rooms are about the same. The rooms on the East, North and...
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  • Stayed December 2011, traveled with family
    • Value
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Helpful?
3 Thank Secwepemc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver BC
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed April 28, 2012

This is a great location near the border to the US and fairly near the Vancouver International Airport.
Nice clean rooms with comfortable beds and very clean. They provide a good breakfast (not great) but should improve the flow of things in the breakfast room which has a poor layout.
Lots of parking and plenty of good restaurants near by. It would be nice if they allowed small pets much like their other hotel facilities do.
Overall a 4 out 5 is generous but fair rating. The 3.5 option is not available.

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BrechinBay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Riverport

Property: Holiday Inn Express Hotel & Suites Riverport
Address: 10688 No. 6 Rd | at Steveston Highway, Richmond, British Columbia V6W 1E7, Canada
Phone Number:
Location: Canada > British Columbia > Richmond
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Richmond
#2 Romantic Hotel in Richmond
#4 Business Hotel in Richmond
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Riverport 2.5*
Number of rooms: 105
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express & Suites Riverport | Richmond! Only the best for you, our hotel offers a complimentary on-demand 24/hour airport shuttle (call for pick-up), free parking, a complimentary Express Start Hot Buffet Breakfast, free high-speed wireless and wired internet as well as complimentary local calls. Relax after a hard days work or go for a leisure swim in the pool. Dip in the hot tub or simply fit in a last minute workout in our fitness centre. Planning a meeting? Look no further. The property offers spacious and technology-friendly meeting rooms equipped for any size group. Our staff are warm, attentive, and ready to help your event run flawlessly. Our Executive Boardroom is perfect for small groups of up to 14 people while our Banquet Hall seats up to 90. You'll love our location as we are conveniently located near several local attractions and business centres as well as to Vancouver and (YVR) Vancouver International Airport. Travellers enjoy staying at our hotel as they experience everything the Richmond and Vancouver area has to offer. Perfect for families or Business Travel in Metro Vancouver, we are just steps from the Richmond Ice Center, Watermania, and the Riverport Sports & Entertainment Complex. Numerous restaurants including two fabulous pubs and 19 movie theatres as well as, bowling are within walking distance. Nature lovers can tour the Vancouver Aquarium or explore the many parks in the area. Historic Steveston in Richmond and Gastown in Downtown Vancouver, just minutes from our Richmond hotel, offer visitors a glimpse into the past. Here for business? You'll appreciate our proximity to Ironwood Business Park, Crestwood Corporate Center, Annacis Island, Tilbury Business Area and Richmond General Hospital. Designed with you in mind, our rooms come complete with a fridge, microwave and coffee/tea station. Looking for a little extra room? Then you'll absolutely love our suites. Specialty rooms and Executive Suites to suit your needs - full kitchen; one and two bedroom suites (fully equipped apartment style), in-room Spa Suites, Junior Suites for the Executives, Kitchen Studio Kings, three fully ADA Accessible rooms and Standard King or Two Bedroom Queens rooms are also available. Stay connected with high-speed internet access and be efficient by using our media hubs allowing you to connect to the TV wirelessly via an HDMI plug-in or bluetooth (only available in our Executive Suites). Something for everyone - looking forward to having you! ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Riverport
Holiday Inn Express Riverport
Holiday Inn Richmond
Richmond Holiday Inn

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