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“Great room for the price!”

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River Rock Casino Resort
Ranked #7 of 23 Hotels in Richmond
Certificate of Excellence
Vancouver, Canada
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Great room for the price!”
Reviewed April 8, 2013

Very nice professional staff. Nice room with a view and all for a decent price. I would definitely stay there again. Nice to have so many food choices and entertainment so close by. I liked the little tassimo type coffee maker...nice touch.

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Agoodfoodfinder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roland M, General Manager at River Rock Casino Resort, responded to this review, April 10, 2013
Dear foodgirl1111,

Thank you for your feedback. I am glad you enjoyed your stay with us. Our employees love to make your stay as seamless as possible and I am happy to hear that your found our staff professional and our food delicious.

Kindly,

Roland Monteiro
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,475 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (376)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
North Vancouver, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 7, 2013

We had a very spacious suite overlooking the marina with view of the mountains . It was great to watch the planes on their approach to YVR. The soundproofing was surprising as we could barely hear a whisper. I stayed to celebrate a birthday and play in the poker tournament that runs on Saturday at noon and Sunday at 11:00am. I was surprised at the great value, normally I get up and go to the restaurant for breakfast but with a hot breakfast of bacon, eggs, toast and coffee for under $20 all in with tip, I couldn't help treating myself to breakfast in bed.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank dcbvancouver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roland M, General Manager at River Rock Casino Resort, responded to this review, April 8, 2013
Dear dcbvancouver,

Thank you for taking the time to tell us about your experience at the River Rock. We appreciate your feedback and it is so great to hear how much you enjoyed your stay with us. We hope to have you stay with us again soon.

Kindly,

Roland Monteiro
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
44 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed April 7, 2013

Wonderful hotel.......the employees made us feel so welcome!! We were upgraded to a suite for only $20/night, which included the great breakfast buffet! Beautiful rooms.....very clean and spacious! And the Canada Train is right outside the door....easy access to the airport (less than 5 minutes) or downtown (10 minutes). We had planned to stay at the Airport Fairmont until we saw this hotel......it was nearly half the price.....and was perfect!!

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ernst-travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roland M, General Manager at River Rock Casino Resort, responded to this review, April 8, 2013
Dear ernst-travel,

Wow! Thank you for such a wonderful review. It is so great to hear that you loved the River Rock as much as we do and found out colleagues made you feel welcome and part of the family. I will be passing on your great feedback to our staff. We hope to have you stay with us again soon.

Regards,

Roland Monteiro
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nanaimo
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 6, 2013 via mobile

We have stayed here many times, and love it each time. The suite rooms are great and work well with kids. It's wonderful to have Canada line to the airport! Kids love the waterside at pool but the pool would be much better off warmer as it is quite cold. The buffet is also great for us with kids as we don't have to wait for food and only $1 per year of age for little ones.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Islander321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roland M, General Manager at River Rock Casino Resort, responded to this review, April 8, 2013
Dear Islander321,

Thank you for taking the time to tell us about your previous stay with us with your family. I am happy to hear that you enjoyed the pool facilities and were able to utilize the Canada Line to Vancouver. We hope you and your family are able to stay with us again soon.

Kindly,

Roland Monteiro
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed April 6, 2013

I have stayed here about half a dozen times now, some for girls' nights, some for nights with the family. We recently booked a Spring Break package with the kids. We received River Rock slippers, popcorn delivered to our room along with juice for the kids, and an in-room movie. The bed is soooo comfy and even the pull-out is pretty comfortable. The kids really enjoyed the pool as always and my 5 year old said it was "the best family movie night ever". We ordered room service and the prices were actually pretty reasonable. As always, every staff member we encountered was so friendly - housekeeping, room service, valet, front desk etc.

This is absolutely my favourite place to stay and I have already booked a two bedroom suite for our annual girls night in July!

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kilaBC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roland M, General Manager at River Rock Casino Resort, responded to this review, April 8, 2013
Dear kilaBC,

We are so thrilled that you enjoyed your stay with your family over spring break. It is wonderful to hear that your family loved our beds and the amenities we provided for families over the spring break period.
We dope to have you stay with us again soon.

Kindly,

Roland Monteiro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver B.C.
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 4, 2013

We spent a Saturday night in a 2 bedroom Penthouse Suite in February. From start to finish it was outstanding , the service on making the reservation ,the dinner reservation , the room and the bellman " Bay " was one of the best we have ever had . Keep up the good work !!!! we will be back to enjoy soon . Thank you

Room Tip: We were in 1172 and would recommend it for size , quiet , and 3 bathrooms !!!
See more room tips
  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CanadianCapt.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roland M, General Manager at River Rock Casino Resort, responded to this review, April 5, 2013
Dear CanadianCapt,

Thank you for your feedback. I am glad you enjoyed your stay in penthouse 1172 and found it made your stay so fantastic! I will pass on your positive feeback regarding Bay, as I know he would appreciate your kind words. We hope to have you stay with us again soon.

Kindly,

Roland Monteiro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nanaimo, British Columbia, Canada
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed April 3, 2013

We were greeted by Roselle, big smile and super helpful. We did not know the facility and Roselle was extremely helpful with all of our needs. The hotel was amazing, very clean lots to do on site. Getting downtown was easy with the skytrain and the pool was spacious and perfect after a day of shopping.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cathy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roland M, General Manager at River Rock Casino Resort, responded to this review, April 5, 2013
Dear Cathy W,

Thank you so much for taking the time to tell us about your experience at the River Rock Casino Resort and how Roselle was so helpful during your stay. It is wonderful that you were able to utilize the skytrain to downtown Vancouver as it is such a great amenity that we can provide to our guests. Thank you again and we hope to have you stay with us again soon.

Kindly,
Roland Monteiro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about River Rock Casino Resort

Property: River Rock Casino Resort
Address: 8811 River Rd, Richmond, British Columbia V6X 3P8, Canada
Phone Number:
Location: Canada > British Columbia > Richmond > Bridgeport
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Richmond
#3 Luxury Hotel in Richmond
#3 Family Hotel in Richmond
#5 Romantic Hotel in Richmond
Price Range (Based on Average Rates): $$
Hotel Class:4 star — River Rock Casino Resort 4*
Number of rooms: 396
Official Description (provided by the hotel):
River Rock Casino Resort is Western Canada's only 4-Diamond Casino Resort located in Beautiful British Columbia. Situated next to the Fraser River in Richmond, River Rock's stunning location has waterfront and city views of Vancouver and the North Shore Mountains. With the Canada Line transit system right at the resort's doorstep, getting to downtown Vancouver is only 18 minutes away and the Vancouver International Airport is just a quick 7 minute ride. Featuring deluxe guest rooms, luxurious one and two bedroom suites, Executive rooms and spacious penthouse suites - River Rock has something to suit everyone. Amenities include a show theatre with world-class entertainment, a 24-hour casino with slots, table games and poker room, 10 food and beverage outlets, Spa, fitness centre, salt water swimming pool and business and conference centre. River Rock Casino Resort has everything you need to create the perfect mix for both business and pleasure ... more   less 
Reservation Options:
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Also Known As:
River Rock Richmond
River Rock Hotel Richmond

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