I stay here on a regular basis for work so I'm very familiar with the property. The shuttle service is usually on time and adequate. The hotel itself is nice and has recently been updated. As for the rooms, they are very nice with comfortable beds and nice furnishings. The flat screen TV however is very small and probably a first generation LCD. They need to be replaced. The second and largest complaint I have is the wireless Internet. It's just plain awful if you are using a smartphone or tablet. My guess is the wireless network is outdated and because of that it doesn't play well with newer technology. It makes surfing the web absolutely maddening. Extremely slow and after about 5 minutes it just stops working. You then have to reset your wifi on your device. Please get this fixed! It ruins my experience staying here. I've heard this complaint from others I know that stay here as we'll so I know it's not just me.
- Official Description (provided by the hotel):
- Elegance, Relaxation, and Comfort await you at the Sandman Signature Vancouver Airport Hotel & Resort. Located just minutes from Vancouver International Airport, the property is ideal for business and leisure travelers alike. Guests will be greeted with exceptional services and amenities including luxurious rooms, complimentary high-speed Internet access and airport shuttle, indoor Swimming Pool, Hot Tub & 225 foot long water slide, fitness centre, Indoor Tennis, and Squash Courts. By harmonizing our legendary Sandman Service and Amenities with fresh contemporary design, our guests will experience a refined yet unpretentious quality reflected in the details and service. ... more less
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- Also Known As:
- Sandman Signature Richmond