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Pacific Gateway Hotel at Vancouver Airport
Ranked #8 of 23 Hotels in Richmond
Prague, Czech Republic
Level Contributor
46 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Great stay”
5 of 5 bubbles Reviewed May 20, 2013

I was offered to purchase an upgrade to the Signature Club level and I was very glad I did. For a very reasonable upcharge you get access to their lounge with unlimited soft drinks, water, coffee and tea as well as some appetizers, late check out and breakfast were also included.
The front desk staff were friendly and welcoming, the entire hotel was clean, my room was comfortable, good size, comfy bed and even the marina view was pleasant. Easy access to the airport or even Vancouver. I would definitely stay at this property again.

  • Stayed May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LBC3691
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review, May 27, 2013
Dear LBC3691

We look forward to having you back as our guest on your next rip to Vancouver.

Barry
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,194 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (259)
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English first
Cambridge, Canada
Level Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed May 17, 2013

I've stayed here a few times in the last few years, always very pleased. In particular, the staff are super. Very good rooms, amenities about average, lots of little touches to enhance the stay. Meeting facilities are very good.

Room Tip: Going downtown? Take the hotel shuttle to the casino and catch the SkyTrain - easy.
See more room tips
  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 5Brokies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review, May 27, 2013
Dear 5Brokies

Thank you for sharing your recent experience with us. We look forward to seeing back in the near future.

Barry Johnson
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed May 13, 2013 via mobile

The nicest group of employees work here. Its an older building but the rooms have been renovated so you won't even notice once you're inside. Always a pleasant stay with free shuttle service to and from the airport.
Gem Baysan

Stayed January 2013, traveled with family
Helpful?
Thank Gem B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review, May 27, 2013
Dear Gem

Thank you for taking the time to write your post after your recent stay with us. We look forward to having you back as our guest in the near future.

Barry Johnson
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cranbrook, BC
Level Contributor
150 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
5 of 5 bubbles Reviewed May 10, 2013

I had stayed at this hotel several times a year until a year ago when I retired. I loved it then and I love it now.

The property itself is an older building but it has had a lot of upgrades. The rooms are modern, quiet and have great beds.

The best thing about this property is the staff. They always take time to talk to you, are very helpful and seem to be really concerned with you and your stay.

This continues to be my go to hotel at Vancouver Airport.

  • Stayed May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Disco_David
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review, May 27, 2013
Dear Disco_David

It is great to read your comments about our team as they take great pride in level of service they deliver to each and every guest.

We look forward to seeing you back again very soon.

Barry Johnson
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Victoria, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed May 10, 2013

Had a fine stay one night before meetings in the hotel. Room was fine, bed confortable and a/c not too loud. Conference food was great and staff friendly. Right beside airport with shuttle so I'll consider here for an early flight. An airline pilot i met in the lobby said that this was one of his favourite hotels around the world.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ricco8280
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review, May 27, 2013
Dear ricco8280

Thank you for taking time to post your review after your recent stay with us and we look forward to having you back on your next trip to Vancouver. If you are flying out of YVR the Park and Fly package we have may be perfect for you as well.

Barry Johnson
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed May 7, 2013

Since this stay was on WestJet, and it was a very late arrival 12am, we were very happy to have comfortable beds and a good sleep for 3 hours before our 7am flight.

This is one of the "older" airport hotels, but has been updated/maintained very well. Staff were very helpful and polite.

We did not have breakfast, but the smells from the dining room at 5:30, told us that people were at least going to have some nice smokey bacon!

I would definitely stay here again on my way through to Maui! Especially if WestJet picks up the tab again!

  • Stayed January 2013, traveled with family
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank andiejpg10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review, May 27, 2013
Dear andiejpg10

I am glad we were able to provide a little rest on your stop over to Maui and we look forward to having you back on your next adventure for a longer period hopefully.


Barry
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland maine
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed May 7, 2013

We booked this hotel for 2 nights.We were in town for the Vancouver Marathon. The shuttle runs every 20 minutes to the airport and from there the Skytrain is an EZ ride to downtown. Rooms were nice as was pool area. Starbucks coffee kiosk was great. LOVED Pier 73 restaurant at the hotel. Front desk left my husband a personalized note after he completed his run. Very thoughtful.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank marymccolman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pacific Gateway Hotel at Vancouver Airport

Property: Pacific Gateway Hotel at Vancouver Airport
Address: 3500 Cessna Drive, Richmond, British Columbia V7B 1C7, Canada (Formerly Delta Vancouver Airport)
Phone Number:
Location: Canada > British Columbia > Richmond
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Luxury Hotel in Richmond
#9 Business Hotel in Richmond
#9 Family Hotel in Richmond
#10 Romantic Hotel in Richmond
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pacific Gateway Hotel at Vancouver Airport 4*
Number of rooms: 374
Official Description (provided by the hotel):
Opened on November 1st 2014 as the Pacific Gateway Hotel. The hotel property is now a member of Preferred Hotel Group, a global collection of more than 650 independent hotels in 85 countries. In addition to the branding change, the Pacific Gateway Hotel at Vancouver Airport will continue an extensive refurbishment program that commenced this spring. This will include a new marina with additional mooring space, upgraded utilities and accessories, fresh and enhanced landscaping, significant changes to both of the hotel's restaurants, upgrades to the existing meeting and conference spaces and a new look to the hotel lobby including an interactive lobby bar and social space. The hotel is also the closest hotel to the luxurious McArthurGlen Designer Outlet, opening in June 2015. ... more   less 
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Also Known As:
Delta Vancouver Airport Richmond
Delta Richmond
Richmond Delta

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