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“if you want convenience this is the place”

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Pacific Gateway Hotel at Vancouver Airport
Ranked #9 of 23 Hotels in Richmond
Certificate of Excellence
Prince George, B.C.
Level 5 Contributor
67 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“if you want convenience this is the place”
Reviewed April 18, 2013

I have stayed at this hotel may 20 times, each time it impresses me as a place where one can feel at home yet be far away. The service cannot be bet, its as good if not better than any hotel in vancouver. If you have an early morning flight, it 5-7 minutes away from the airport and they offer a free shuttle service. On the last trip we had to leave a few boxes and suitcase behind, the hotel stored everything at no cost until we returned two weeks later. Simply wonderful.
Room service is prompt and available at anytime day or night.
The bell hops are kind, enjoyable people and the hotel has a wonderful Dog to great you as well.
The food prices are a little high but well in range for a Vancouver restaurant
The rooms are spotless, the beds extremely comfortable, the linen towels have a feel and look as if you are the first to have ever used them.
The hotel rates are fare, especially when you add in its convenience.
No matter what we have to do in Vancouver this is our place of choice, its just a wonderful place to stay.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank archfor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review, May 6, 2013
Dear archfor

Thank you for taking the time to write your review. Cessna is looking forward to greeting you on your next trip as she loves the attention she gets from our guests.

Barry Johnson
Hotel Manager
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1,243 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (265)
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English first
Qualicum Beach, Canada
Level 4 Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed April 11, 2013

I stay here quite regularly, decent price, clean rooms, quiet, good showers, good beds and nice staff. Breakfast is a bit pricey, close proximity to airport. Do not like the fact tripadvisor has a minimum 200 words for this review.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank shakor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review, May 6, 2013
Dear shakor

Thank you for taking the time to send in your review. We appreciate you taking the time and we look forward to your next visit.

Barry Johnson
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
traveller
Level 4 Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed April 11, 2013

Room was comfortable and clean but you can do as well at lower priced facilities if all you want is a room and parking. Nice setting . Skip breakfast,head for Starbucks or even the airport for better value. If you are looking for a room with a view and the ambience of the river setting the facility is fine but we use for over nite stay and airport parking.. Thought we would try delta for a change..won't be back .

  • Stayed April 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dwoode
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review, May 6, 2013
Dear dwoode

Please accept my apologies for not meeting your expectations on your stay with us. Please feel free to reach out to me directly at barry.johnson@deltahotels.com to discuss your stay in further detail.

Barry Johnson
Hotel Manaager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surrey, B.C.
Level 4 Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed April 9, 2013 via mobile

This hotel was chosen for a youth conference. It exceeded all my expectations. Beautiful rooms, great food, friendly and helpful staff. We will be returning next year and I'm sure we will have the same great experience.

Stayed March 2013, traveled on business
Helpful?
1 Thank packerfancanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review, May 6, 2013
Dear packerfancanada

It is great to hear that our team exceeded your expectations for your conference and we are looking forward to hosting your group again next year and hopefully for years to come.

Barry Johnson
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
BC
Level 6 Contributor
126 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed April 9, 2013

Delta Vancouver Airport Hotel is a very nice comfortable hotel very close to the airport.
Our stay was excellent from check in to checkout. The staff where very friendly and helpful, our room well appointed and very comfortable.
Would not hesitate to recommend this hotel to travelers.

Room Tip: The room upgrade is a good value.
See more room tips
  • Stayed April 2013, traveled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dflyboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review, May 6, 2013
Dear Dflyboy

Thank you for taking the time to send in your review. We are glad to hear that you had a great experience and we look forward to welcoming you back as our guest in the near future.

Barry Johnson
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 8, 2013

Great hotel... staff very friendly.. clean rooms and very quite. good restaurant located on the waters edge makes for nice experience. Hotel close to airport with direct shuttle service. overall great stay. and would stay again.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank ynnekh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review, April 9, 2013
Dear ynnekh

Thank you for your post. I am glad to hear the hotel met your needs with our rooms, restaurant and also and our close location to the airport.

We look forward to having you back as our guest.

Barry Johnson
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winnipeg, Canada
Level 6 Contributor
105 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
Reviewed April 4, 2013 via mobile

I've stayed here with work a few times.

It's located less than 5 mins from Vancouver Airport.

There isn't much around the hotel but the food at the hotel is nice (but pricey)

The rooms are nice and the beds are very comfortable.

  • Stayed January 2013
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Canadawj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review, April 8, 2013
Dear Canadawj

Thank you for you for your post. I am glad to hear that you enjoyed the the food at Pier 73 and Hemisphere North while our guest the past five stays.

We look forward to having you stay with us on your next business trip.

Barry Johnson
hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pacific Gateway Hotel at Vancouver Airport

Property: Pacific Gateway Hotel at Vancouver Airport
Address: 3500 Cessna Dr, Richmond, British Columbia V7B 1C7, Canada (Formerly Delta Vancouver Airport)
Phone Number:
Location: Canada > British Columbia > Richmond
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Luxury Hotel in Richmond
#9 Business Hotel in Richmond
#9 Family Hotel in Richmond
#10 Romantic Hotel in Richmond
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pacific Gateway Hotel at Vancouver Airport 4*
Number of rooms: 374
Official Description (provided by the hotel):
Opened on November 1st 2014 as the Pacific Gateway Hotel. The hotel property is now a member of Preferred Hotel Group, a global collection of more than 650 independent hotels in 85 countries. In addition to the branding change, the Pacific Gateway Hotel at Vancouver Airport will continue an extensive refurbishment program that commenced this spring. This will include a new marina with additional mooring space, upgraded utilities and accessories, fresh and enhanced landscaping, significant changes to both of the hotel's restaurants, upgrades to the existing meeting and conference spaces and a new look to the hotel lobby including an interactive lobby bar and social space. The hotel is also the closest hotel to the luxurious McArthurGlen Designer Outlet, opening in June 2015. ... more   less 
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Also Known As:
Delta Vancouver Airport Richmond
Delta Richmond
Richmond Delta

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