I stayed at this hotel at the beginning of August 2011. I got a very good price ($80/night) on Priceline, so my review is based on what I received for that price, which may not be as good a room as if I had paid full price.
The hotel is a bit older, and it looks like they've tried to renovate the rooms. The rooms have dark furniture, redone bathroom vanities, toilets, tub surrounds, and flat screen TV's. However, the furniture is already looking a bit worn with edges chipped/paint worn, so if you're looking for luxury, this is not the hotel. If you're looking for a 3.5 star experience or to stay overnight because of travel, this has everything you need.
When I checked in, the reception desk was very busy. When it was my turn, I approached the desk and the receptionist asked me for my last name. Upon giving it to her, she said "Oh, you booked through Priceline." I frequently book through Hotwire and Priceline, but this was the first hotel receptionist that mentioned that fact to me--it was a bit awkward. She then told me extremely quickly what kind of room I was getting (I didn't actually even catch what she said). She then asked equally quickly if I wanted an explanation of the hotel amenities. I said "Sure" and received the ultra-express version of the explanation.
The room itself is a generic hotel room. I believe we received a double bed (though she had mentioned queen size to me, it seemed awfully small for a queen). The bathroom had been redone with the exception of the very shallow tub.
The negatives about the room were the bed was quite uncomfortable (very soft in the middle with hard edges around), the ventilation/air conditioning seemed not to be working properly. The room was very stuffy and hot at night--I would not have wanted to stay another night there. Also, the hotel is very noisy. The walls/doors are very thin, and you can literally hear the next door neighbour coughing, and you can really hear everything in the hallway. Bring earplugs. The other thing I noticed was in the short time we stayed at the hotel, there was ALWAYS a housekeeping cart in the hallway. They never seemed to be finished cleaning the rooms. Finally there was an electrical box of some kind hanging open from the corner of the room. It didn't have open wires but rather a computer chip looking thing inside. It wasn't bothersome, just unsightly and an indicator of how some details about the room preparation got missed.
*hotel has a small pool with a good number of deck chairs
*hotel has WIFI in the lobby for free and in room for a cost of $11.95 per day
*the fitness facility is very good
*there is a small business center
*there is a regular airport shuttle -->if you are sightseeing in Vancouver without a car, you should take the shuttle to the airport and take the skytrain from there. The hotel is not really within walking distance to anything--location is isolated without a car.
*there is a coffee bar open to 1pm in the lobby.
*there is a fair size room service menu and connecting restaurant (which I did not try)
All in all, this is not a luxury hotel, but it will definitely suit your needs if you are staying over night or just for 1 or 2 days. If I needed to stay longer than 2 days, I probably would choose another hotel because of this hotel's location, poor air conditioning system, and bed comfort.
- Official Description (provided by the hotel):
- Opened on November 1st 2014 as the Pacific Gateway Hotel. The hotel property is now a member of Preferred Hotel Group, a global collection of more than 650 independent hotels in 85 countries. In addition to the branding change, the Pacific Gateway Hotel at Vancouver Airport will continue an extensive refurbishment program that commenced this spring. This will include a new marina with additional mooring space, upgraded utilities and accessories, fresh and enhanced landscaping, significant changes to both of the hotel's restaurants, upgrades to the existing meeting and conference spaces and a new look to the hotel lobby including an interactive lobby bar and social space. The hotel is also the closest hotel to the luxurious McArthurGlen Designer Outlet, opening in June 2015. ... more less
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- Also Known As:
- Delta Vancouver Airport Richmond
- Delta Richmond
- Richmond Delta