I stayed here for 2 nights and 3 days for a quick get away from home and I enjoyed my stay very much. My flight landed very early in the morning past 1 AM and by the time I cleared custom there was no more shuttle and when I eventually called the hotel they told me to take a taxi and just make sure I get a receipt and they would fully reimburse me for it upon arrival which they did and I really appreciate that very much. My room was adequalely sized and in order so I was able to get some quick sleep upon arrival and the free breakfast in the morning was good. The front desk even offered free free bottled water when I checked in and it was great service and nice touch in customer attention. There was a minor technical issue with the entertainment service I ordered during my stay but it was eventually resolved to my satisfaction so it was just a learning experience and if one remains calm and explain your reasoning to the fromt desk it will not be an issue at the end and everyone will be happy. Overall I think the front desk staffing was great and they are very reasonable and very attentive to their customers' needs and concerns and I cannot ask for anything more and will patronize them again if I am coming through here again.
- Official Description (provided by the hotel):
- The Hampton Inn by Hilton Vancouver Airport Hotel welcomes all business and leisure travelers. Hampton Inn is only minutes from the fun of downtown Vancouver yet offers the convenience of being an accessible Vancouver airport hotel. ... more less
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- Also Known As:
- Hampton Inn By Hilton Vancouver Airport Hotel Richmond
- Hampton Inn Richmond
- Richmond Hampton Inn