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“Best choice for airport travel”

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Vancouver Airport Marriott Hotel
Ranked #2 of 23 Hotels in Richmond
Certificate of Excellence
Prince George, Canada
1 review
“Best choice for airport travel”
Reviewed November 1, 2013

This is my favorite stop for business in Richmond, or airport travel. The airport shuttle runs every half hour saving you cab or train fare, the fitness centre is adequate for a morning workout, and the American Grille halibut burger is a must have every visit. I usually pop across the street to Richmond Centre mall for some quick shopping trips as well. My go-to for sure.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pamela P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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681 reviews from our community

Traveler rating
    356
    238
    57
    22
    8
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (135)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Vancouver, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 29, 2013

The personnel in every department are "second to none". The employees are passionate, approach you with a warm genuine smile, and are authentic. I am here on business. And, year after year, I can't convince me to stay anywhere else in greater area of all Vancouver. The exceptional service, very comfortable beds, and clean rooms are just a few of the mindful approaches this property provides. The restaurant & bar menus serve dishes that are stellar. I think Thomas Keller would rave on the rack of lamb, and French toast stuffed with fresh strawberries & cream cheese. Both dishes melt in your mouth. This past visit I left a computer bag at a store and the front desk immediately took the initiative to call the store and have them hold the bag until the following day.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank L t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
1 review
Reviewed October 29, 2013

The approach to the airport is beautiful though the airport itself is like a maze. Transport to and fro to the marriot was a breeze. I got a good price at that time of the year. I think the best time to visit Vancouver is in the summer / late summer (july-august) as the temperature is great and the scenery is breathtaking if you get out of the immediate city.

Stayed November 2012, traveled with family
Helpful?
Thank MHQ2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level 5 Contributor
82 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed October 23, 2013

Our room was very comfortable and if our flight wasn't so very early we could have enjoyed the comfortable bed even more! The hotel was helpful in trying to locate a lost ipad from the flight in from calgary! There is a free airport shuttle that arrives every 30 minutes to drive you the 15 minutes to the airport. The hotel is very near some fabulous chinese restaurants, which Richmond is famous for. All in all a pretty standard airport hotel. Efficient and impersonal.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tourtheworld-74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yannick s, General Manager at Vancouver Airport Marriott Hotel, responded to this review, October 28, 2013
Dear Guest,
thank you very much for posting your review on Trip Advisor. Hope you have found your ipad.

kindest regards

Yannick

Yannick Simovic | General Manager
Vancouver Airport Marriott Hotel
604-760-9947 | @SimovichYannick
yannick.simovich@vancouver-marriott.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 5 Contributor
72 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed September 25, 2013

Good location, efficient and attentive staff, good value and comfortable clean beds and bath room, slight higher rate but offer you better accommodation and comfort. they recognize the Marriott Members very well. Recommend for business or leisure customer. Also nearby offer a lot of good asian restaurant also walking distance to several major mall.

Room Tip: Join the Marriott Membership, they always offer great deal
See more room tips
  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DashMen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SWFL
Level 4 Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed September 18, 2013 via mobile

Stayed on Marriotts business travelers points night before flight back to the states. Front desk young people were sweet and super helpful with some pre flight requests. Would stay night before flight out again.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FLLadydoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Granite Bay, California
Level 4 Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed September 11, 2013

I stay at a lot of Marriott's for work, because they are consistently clean, safe, and have comfortable beds. So, when I needed to book one night in Vancouver at the end of a a ten day trip, I picked a Marriott knowing we'd be tired and would appreciate that there would be no surprises. However, this was the not the quality I am use to. Because I stay at a lot of Marriott's I have "Gold Status" and got a free upgrade.

The hotel lobby was small, but clean and neat - no complaints about the lobby. The elevator was disgusting - numbers were missing on the panel, the metal was tarnished, and it looked like someone had smeared food on the button panel and wall. The suite smelled old and musty. The furniture was worn, with small stains and threadbare spots. There was a door leading out to a patio that had a broken plastic table and one chair (the type you can get at a discount store for less than $20). There were ashes and cigarette butts all over the patio and table (and this is a non-smoking hotel). The concierge room (which I have access to being a Gold Member) had the skimpiest breakfast I have ever had at a Marriott. There was cold cereal or scrambled eggs - only the two choices.

I will say the front desk people were very helpful and accommodating. They provided us with maps and directions to the places we wanted to see.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank NancyG95746
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yannick s, General Manager at Vancouver Airport Marriott Hotel, responded to this review, September 12, 2013
Dear Guest,
thank you for posting your review of our Hotel on Trip Advisor. Please accept my sincere apologies for your negative experiences at our hotel. We value your business and take your comments very seriously. I would appreciate an opportunity to discuss further this service failure. Please, could you contact me at your convenience. Thank you again for your candid feedback.

Kindest Regards

Yannick

Yannick Simovic | General Manager
Vancouver Airport Marriott Hotel
604-760-9947 | yannick.simovich@vancouver-marriott.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Vancouver Airport Marriott Hotel

Property: Vancouver Airport Marriott Hotel
Address: 7571 Westminster Hwy, Richmond, British Columbia V6X 1A3, Canada
Phone Number:
Location: Canada > British Columbia > Richmond
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in Richmond
#3 Romantic Hotel in Richmond
#4 Family Hotel in Richmond
#7 Business Hotel in Richmond
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Vancouver Airport Marriott Hotel 4*
Number of rooms: 237
Official Description (provided by the hotel):
Welcome to Vancouver Airport Marriott Hotel! Our Vancouver airport hotel's location is ideal, just 5km from the Vancouver International Airport, accessible by complimentary airport shuttle. Our Vancouver hotel features stylish and spacious accommodations, which are perfect for business or leisure travel. We are a top choice among all hotels near Vancouver airport, offering you access to 2 on-site restaurants and all the amenities necessary to make a stay enjoyable. Vancouver Airport Marriott Hotel is close to Vancouver and Richmond’s business districts, Steveston Village, and popular Vancouver attractions. ... more   less 
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Also Known As:
Vancouver Airport Marriott Hotel Richmond
Marriott Vancouver Airport
Marriott Hotel Richmond
Marriott Richmond
Richmond Marriott

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