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“Nice quiet rooms”

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Vancouver Airport Marriott Hotel
Ranked #3 of 23 Hotels in Richmond
Certificate of Excellence
New York
Level 6 Contributor
283 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
“Nice quiet rooms”
Reviewed June 1, 2013

Hotel lobby is not very impressive. However the rooms have bay view windows, quiet, clean and fresh looking. Associates are very attentive. Internet is slow. Close to airport. Great Greek restaurant across the street.

Stayed June 2013
Helpful?
Thank Richard Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yannick s, General Manager at Vancouver Airport Marriott Hotel, responded to this review, June 4, 2013
Dear Guest,
thank you very much for posting a review on Trip Advisor. Your description of the hotel, services and surrounding areas is absolutely accurate. We apologies in regards to the Internet. We are diligently working on correcting our Internet issues and hoping that the matter will be resolved in the very near future.

Thank you

Yannick

Yannick Simovic | General Manager
Vancouver Airport Marriott Hotel
604-760-9947 | @SimovihYannick
yannick.simovich@vancouver-marriott.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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694 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (139)
Date | Rating
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English first
kona
Level 4 Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed May 28, 2013

The hotel is great. Service that is top notch. Internet is from 1993.
This must be fixed. My company has me in Vancouver several times a month , the Internet service is always the same. Talk to the tec rep on the phone. Go thru a buck of hoops to get if going sometimes it works but mostly nothing. Got to have if for work

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank scangadah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yannick s, General Manager at Vancouver Airport Marriott Hotel, responded to this review, June 4, 2013
Dear Guest,
thank you very much for posting your review of our hotel on Trip Advisor. I apologies sincerely for your negative experience relating to our Internet. We are aware of the issue and have been working diligently to improuve the situation. In the last year we have done two upgrades as per our IT consultants, but unfortunately these did not solve this issue to the extend we would have hoped for. Having said that we will be getting a major modernization to our system in the very near future. It is taking some time as it is a substantial investment, and we have to ensure that it will meet the required demand of our guests before proceeding. Thank you again for your candid feedback and hope you will give us another chance. If you decide to stay with us again, please contact me directly and I will ensure that we provide you with the appropriate IT support.

thank you

Yannick

Yannick Simovic | General Manager
Vancouver Airport Marriott Hotel
604-760-9947 | @SimovichYannick
yannick.simovich@vancouver-marriott.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
British Columbia, Canada
Level 4 Contributor
37 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed May 27, 2013 via mobile

located in northern Richmond, 10 minutes to the airport and very close (walking distance) to shopping and restaurants.
The front desk staff is very friendly,helpful and efficient.
Rooms are very clean and nicely decorated. We stayed in a suite with a fridge and a microwave, and 2 flat screen TV's.
The beds are very comfy with extra feather pillows.
The hotel is close to the sea-train so it's a quick 20 minutes to downtown.
A outdoor pool ,hot tub and workout area are well maintained and co- located conveniently on the 5 th floor.
The only con is that you have to pay for parking and Wifi.
A great place to stay.

Stayed May 2013, traveled as a couple
Helpful?
3 Thank skyrider705
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kamloops, British Columbia, Canada
2 reviews
Reviewed May 25, 2013

I was staying at a different hotel across the way from the Marriott and needed some ear plugs for my wife who was on bed rest after a visit to BC Womens Hopsiptal and was having a hard time sleeping. I asked the front desk where we were staying and they just said they couldn't help. I tried a few places and thought to try the Marriott. John at the front desk was extremely helpfull when he didn't need to be and got me a set. Thanks John for the service next time the Marriott is the ticket. Great Service.

  • Stayed May 2013, traveled with family
    • Location
    • Service
Helpful?
Thank jgavin05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
1 review
Reviewed May 12, 2013

Promptly handled our arrival, our room was very nice and comfortable, All the hotel staff were helpful at all times and always did their upmost to help anyway possible. Staff in the restaurant were also helpful. In particular, Linda is a very pleasant person and always showed a high level of enthusiasm to help us make our use of the restaurant a wonderful experience.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wilfrid C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saline, Michigan
1 review
Reviewed May 9, 2013

This was a lovely and relaxing hotel. The room was beautiful with a great view and I felt very secure with the keycard coded elevators. The staff was all very friendly and courteous. I really hope my business takes me to Vancouver again! We walked to our restaurant from the hotel and had a great time.

Room Tip: Ask for a room on one of the upper floors for a gorgeous view!
See more room tips
  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rachel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
British Columbia
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 7, 2013

This hotel is convenientally located by the airport with a shopping mall and transit system two blocks away. Being an airport hotel there is always that issue of planes flying overhead. I spent two nights at this hotel and did not hear one plane. Doesn't appear to be in the flight path which was a Godsend! Very clean, quiet hotel with comfortable beds. I would definitely stay here again and would highly recommend this hotel.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Beachbound62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Vancouver Airport Marriott Hotel

Property: Vancouver Airport Marriott Hotel
Address: 7571 Westminster Hwy, Richmond, British Columbia V6X 1A3, Canada
Phone Number:
Location: Canada > British Columbia > Richmond
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in Richmond
#3 Romantic Hotel in Richmond
#4 Family Hotel in Richmond
#7 Business Hotel in Richmond
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Vancouver Airport Marriott Hotel 4*
Number of rooms: 237
Official Description (provided by the hotel):
Welcome to Vancouver Airport Marriott Hotel! Our Vancouver airport hotel's location is ideal, just 5km from the Vancouver International Airport, accessible by complimentary airport shuttle. Our Vancouver hotel features stylish and spacious accommodations, which are perfect for business or leisure travel. We are a top choice among all hotels near Vancouver airport, offering you access to 2 on-site restaurants and all the amenities necessary to make a stay enjoyable. Vancouver Airport Marriott Hotel is close to Vancouver and Richmond’s business districts, Steveston Village, and popular Vancouver attractions. ... more   less 
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Also Known As:
Vancouver Airport Marriott Hotel Richmond
Marriott Vancouver Airport
Marriott Hotel Richmond
Marriott Richmond
Richmond Marriott

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