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“Convenient location”

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Holiday Inn Vancouver Airport
Ranked #5 of 23 Hotels in Richmond
Certificate of Excellence
UK
Level 6 Contributor
212 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
“Convenient location”
Reviewed June 6, 2014

We decided to stay here for the last three days of our travelling holiday whilst we explored Vancouver. The rooms are good, there is a car park, a bus stop to take you to Aberdeen Station , which takes you into the city. There is a reasonable restaurant downstairs, good wifi, and a printer to print boarding passes. Everything we needed.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ljsUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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626 reviews from our community

Traveler rating
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    5
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (98)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Chattanooga, Tennessee
Level 5 Contributor
65 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed May 31, 2014 via mobile

We stayed here following a cruise. We arrived very early and were told we would get the first available room. They took our luggage and held it, and when they learned we wanted to go downtown and explore Vancouver, they drove us to the metro station, and then made sure we knew how to get back with a sister hotel providing transportation to us. The rooms were spacious and well equipped. The staff went above and beyond. This may be my new favorite brand.

Stayed June 2014
Helpful?
Thank CJM1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Generalmanager3, Guest Services Manager at Holiday Inn Vancouver Airport, responded to this review, June 8, 2014
Dear CJM1987,

Thank you for such kind words! Taking care of our guests is always our number one priority. Even though we'll do our absolute best to accommodate an early check in, we fully understand that the last thing our guests want to do while on holidays is wait in the lobby for an available room. There are so many better things to be doing in Vancouver that our staff can help to arrange, and we're glad that you took advantage!

We hope to see you again!

Best Regards,
Adam McDowell
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kelowna
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 28, 2014

I was lucky enough to get into the last room available for government rates in Richmond. I caught a complementary shuttle to the hotel from the airport. At the hotel, the staff at the front desk were polite and helpful, including suggesting that their hotel shuttle would give me a ride to work in the morning (it is less than 5 km away). The room was very clean and although the room was in a corner, I did not hear any traffic. The Internet was easy to connect to wirelessly and they are supposed to have a fibre optic connection in the rooms.

I wasn't able to use any of the other facilities, and I missed having breakfast in the restaurant as I had to leave to early in the morning (breakfast starts at 6:30) but I have eaten at the Fog and Suds on previous visits and it is great.

My bill was slipped under the door on my last morning before I left toke up that morning. As there were no changes, I didn't have to go to the front desk when leaving. All in all, a great stay.

Room Tip: The room on the second floor was very quite.
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  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
Level 5 Contributor
78 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed May 28, 2014

Stayed 2 nights at the Hotel with a group of 50 kids and chaperones. Check in was smooth - and fast. Rooms were clean and comfortable. The drain in my shower wasn't draining very fast and I mentioned that on the first day - by that evening they had fixed that. The breakfast buffet was quite extensive in its offerings and if you like instant eggs, sausage, pancakes, hash browns, pastries, cereals, oatmeal and coffee tea or juices - you are in good luck. Oh and hard boiled eggs, yogurt, apples and bananas! Staff was courteous and friendly.
PS - don't get a room by the ice machine...

Room Tip: No pool or spa! don't get a room by the ice machine...
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  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Julie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario, Canada
Level 6 Contributor
97 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed May 19, 2014

Located close to Vancouver International Airport, restaurant on site, with room service available. EXTREMELY welcoming front desk staff a definite plus! Parking is very limited so I would advise booking (and paying the extra fee) in advance. Parking is secured but arranged in a slightly awkward fashion inasmuch as one must carry luggage down one flight of stairs to get to lobby elevator. Room was clean and comfortable.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelNotTourism
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level 5 Contributor
60 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed May 13, 2014

This hotel exceeded my expectations. We chose to stay here because it was close to the people we were visiting. Though this property is off a busy road and next to a Mini car dealership, the room was quiet and comfortable. We were located on the second floor, across from the gym which also had a coin-operated washer and dryer. There are two levels of parking available, and though very narrow, there were always spots available. One negative was that this hotel does not have their own cafe/restaurant. We were given a "free" breakfast at the Fogg and Suds restaurant next door (coupon for either 1 eggs and sausage breakfast, or $10 off the bill). We chose to have $10 off our bill. When it was time to pay, I noticed that the restaurant had charged us $10 hotel service charge before discounting the $10 from the coupon we were given. So in fact we didn't receive any discount while being enticed to eat at this restaurant.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank LooseFruit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Generalmanager3, Guest Services Manager at Holiday Inn Vancouver Airport, responded to this review, May 15, 2014
Dear LooseFruit,

Thank you for taking the time to share your experience at our hotel. We're happy to hear that our location worked well for your needs. Our guests often find that as we're situated near different major highways and the Vancouver Airport, that we are central to many different areas.

I am a little surprised to hear about the charges to your room from the attached restaurant. It may be a case of an error posting. When convenient, if you could please contact me (service@hiyvr.com) with your reservation details and I will be more than happy to look into this for you.

Best Regards,

Adam McDowell
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aurora, Canada
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 12, 2014

Once again, the stay and meeting were beyond description. Friendly staff from the hotel managers, the meeting room coordinators, restaurant staff to the new airport shuttle bus driver. I look forward to my next visit to my Vancouver "home"

Room Tip: I personally like the corner rooms on the upper floors. Away from the elevators and thus less "...
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  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IR-Guy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Vancouver Airport

Property: Holiday Inn Vancouver Airport
Address: 10720 Cambie Rd, Richmond, British Columbia V6X 1K8, Canada
Phone Number:
Location: Canada > British Columbia > Richmond
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Richmond
#6 Romantic Hotel in Richmond
#7 Family Hotel in Richmond
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Vancouver Airport 3*
Number of rooms: 163
Official Description (provided by the hotel):
Closest Holiday Inn to the Vancouver Airport. Award-Winning Richmond, BC Hotel Offers Excellent Service For a comfortable stay in a well-appointed hotel, come visit the 100% nonsmoking Holiday Inn Vancouver Airport Hotel in Richmond, BC. Our hotel offers complimentary shuttle bus to the nearby Vancouver International Airport (YVR). Our hotel's location in Richmond puts you in close proximity to both Richmond and downtown Vancouver. Minutes away from the Riverport Sport and Entertainment complex. Spend the day exploring the historic Steveston fishing village, Richmond Centre, River Rock Casino, or head to Vancouver to see Gastown, Chinatown and the beautiful North Shore Mountains. If you're on business in Richmond, BC, our hotel's northern location will give you easy access to McKesson, BC Lotteries, MDSI, CSA Airport Executive Park, Crestwood Corporate Centre, Key West Business Park and the businesses around Vancouver Airport. Our hotel also has 1,900 sq. ft. of meeting space, a business centre and a separate business floor to meet your needs. With amenities like gated parking, our Fogg n' Sudds on-site restaurant and the fitness centre , we go beyond regular hotels near Vancouver to give you the comfort you deserve. Every room has free high-speed Internet access, an iPod clock radio, a cable TV, triple-sheeted bedding and a workspace, ergonomic chair and two-line phone. Our Vancouver Airport hotel's staff looks forward to welcoming you. ... more   less 
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Also Known As:
Holiday Inn Vancouver Airport Hotel Richmond
Holiday Inn Richmond
Richmond Holiday Inn

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