We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Four Points by Sheraton Vancouver Airport
Nearby Hotels
$218
Preferred Hotels
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
$274
$217
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Fairmont Vancouver Airport(Richmond)
$351
$234
Booking.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
$303
$269
Hilton.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
$180
HIExpress.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$212
$195
HIExpress.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
$164
$132
Booking.com
View Deal
  • Free Wifi
  • Free Parking
$202
$194
Agoda.com
View Deal
  • Free Wifi
  • Pool
$249
$223
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Accent Inn Vancouver Airport(Richmond)(Great Value!)
$124
$118
Travelocity
View Deal
  • Free Wifi
  • Free Parking
Reviews (388)
Filter reviews
388 results
Traveler rating
97
192
74
17
8
Traveler type
Time of year
LanguageAll languages
More languages
97
192
74
17
8
Show reviews that mention
All reviewsspg pointswithin walking distanceasian foodlansdowne mallparking feefront desk stafffree shuttlewould stay here againvancouver airportminute walkcorner roomrooms are modernconvenient locationvery pleasant stayskytrain stationcheck in was quickstayed one night
FilterAll languages
Updating list...
213 - 218 of 388 reviews
Reviewed March 30, 2014

This is my third stay here on my annual visits to Richmond, with my now 88 year old mother, to dine at the fine Asian restuarants of Vancouver and Richmond. Each stay at this Four Points, my expectations have been exceeded. The hotel is now partially renovated, and we stayed on one of their renovated floors. The room has a very spacious and airy feel to it, and despite work going on, the property is incredibly clean. Not luxury digs, this is a Four Points, but the place is modern and comfortable.

The staff were all very friendly, they all made eye contact and greeted us as we walked through the lobby. Most personable was Shannen, who checked us in and continued to check in with us through the stay, offering recommendations. She really made my 88 year old mother feel welcomed, and she's already looking forward to her next return.

  • Stayed: March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank hleong2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
M_Sumic, Guest Relations Manager at Four Points by Sheraton Vancouver Airport, responded to this reviewResponded April 4, 2014

Thank you very much for your kind words! We are delighted to hear you enjoyed your stay in our newly renovated rooms, and thrilled to hear we were able to make you mother feel welcome and comfortable. Your feedback will be share with our entire team, and we look forward to welcoming you back to Four Points soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 16, 2014

Hotel is currently undergoing major renovations. Was not advised of that on booking the reservation on web.

Outdoor parking is limited and you have to pay near $13CDN incl tax or be towed.

Not normal to pay for outdoor parking.

Staff was very nice and helpful. I was booked in a double room and asked if a Queen was available. At first denied, but then they accommodated me and provided the upgrade at no additional cost.

I was in an updated room and it is very well done. Appearance, cleanliness, comfort of bed was all top notch.

Bathroom was clean and very simple but nice.

Had a modern glass shower stall, very nice in appearance but extremely slippery surface when wet and soapy. Had to hold on a couple of times. No shower mat provided.

Restaurant is closed for renovations. Many good Asian restaurants in front and on both sides. Not an issue for lunch or dinner. Breakfast is another matter. Best to look around for a Tim Hortons.

Overall, check in and check out was quick.

  • Stayed: March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Sky61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
M_Sumic, Guest Relations Manager at Four Points by Sheraton Vancouver Airport, responded to this reviewResponded March 28, 2014

Thank you for your review. We are happy to hear you enjoyed your stay and happy to be able to upgrade you. We are now serving a complimentary continental breakfast to our guests while we complete the restaurant renovation. We look forward to welcoming you back to experience the fully renovated restaurant and public areas soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 16, 2013 via mobile

Close to the airport and some of the best Asian restaurants in Richmond. Staff members at the front desk are very friendly and helpful. Parking is not free (don't remember how much it costs though) and you also have to pay for the street parking. We were the only non-Asian people in the hotel. The rooms are pretty quiet. There was a huge party/celebration in the lobby/restaurant with a band, but the noise did not affect us. The rooms are clean, but dated. Receptionist said that the hotel will undergo the renovation this year, so that will hopefully take care of the dated rooms.

Stayed: October 2013
Thank vg2555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
M_Sumic, Guest Relations Manager at Four Points by Sheraton Vancouver Airport, responded to this reviewResponded November 26, 2013

Thank you for your review. We hope to welcome you back in 2014 to see our new renovated look!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 23, 2013

We needed an airport stay coming and going to the Carolinas. The Four Points was the only hotel we could get that would give us a rate including fourteen days of parking. We would describe the hotel as adequate. It was clean and comfortable. The staff were extremely helpful and accommodating. The shuttle service to and from the airport was prompt and effective. No complaints really, other than the food. We would not recommend eating there. It's an odd mix of Canadian and ethnic offerings. The breakfast we would call a tired and limited buffet. We may have misread the area but we didn't feel comfortable walking about, certainly not at night. We couldn't find anywhere nearby to go for dinner. We ended up driving to the big Sheraton a few blocks over and will review that experience separately. In summary, it gave us what we needed - a couple of overnights in good, clean and comfortable surroundings but without frills or fancy. And the price was right.

  • Stayed: October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank AJ&ERtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 9, 2013

Our stay was very nice, from the on-time shuttle at the airport for pick-up to the reception desk staff to the upgraded corner room. The hotel was clean and the staff were very friendly.
They even have a 4 am shuttle to the airport to catch our early flight.

  • Stayed: September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank David J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
M_Sumic, Guest Relations Manager at Four Points by Sheraton Vancouver Airport, responded to this reviewResponded October 22, 2013

Thank you for your kind words! We are pleased to hear you enjoyed your stay and our free amenities. We are happy we were able to upgrade you and hope to see you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews