I had a six day stay at this property. I had a queen suite with kitchen. Set-up was good and room was comfortable.
The front desk staff and service provided was poor and only added to the evident problems.
Parking; Tight and not enough of it. I had to park every day at the other end of the property to where my room was located.
Shower. Bath was clean however water would go in and out with Hot/Cold every single day. Try a shower while you dance in and out of the water.
Elevator; Last two days the elevator was Out of Service. I was at the far end of the property on the 3rd (top) floor.
Air Conditioner; Every morning on the way to work I informed the Front desk the A/C was not working. "We will look into it". It was never fixed. Thanks!
Power Outage. Lost power a whole night. Not the hotels fault but in darkness no one staff member took it upon themselves to communicate with the guests. Poor customer service.
Construction; Reno's were taking place daily in nearby rooms until 6pm. Long day at work I want to return and relax.
Location albeit you need a vehicle.
- Official Description (provided by the hotel):
- Accent Inn Vancouver Airport is the ideal accommodation for both the vacation and business traveler. The hotel offers COMPLIMENTARY 24 HOUR SHUTTLE BUS SERVICE TO AND FROM THE VANCOUVER INTERNATIONAL AIRPORT,SOUTH TERMINAL AND SEAPLANE TERMINAL. Accent Inn Vancouver Airport is conveniently located in the city centre near the entertainment and business areas. The River Rock Casino & Theatre is only a few minutes from the hotel and free shuttle service is also provided. The hotel OFFERS FREE SHUTTLE SERVICE TO AND FROM THE CANADA LINE STATION. Take the train to downtown Vancouver, one of North America's most exciting and beautiful cities. Perhaps a visit to the Richmond Olympic Oval made famous during the 2010 Olympics. A few days and nights in the city is always a great experience. ... more less
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- Also Known As:
- Accent Inn Vancouver Airport Hotel Richmond
- Accent Hotel Richmond
- Accent Hotel Vancouver Airport
- Accent Inn Richmond