We wanted a few days away without the kids and we didn't want a schedule and we didn't want to have to go too far. So we chose the Radisson Hotel in Richmond. It is very centrally located with a Skytrain station right across the street, and the Aberdeen Mall and Yaohan shopping centre as part of the hotel complex. When we arrived I was amazed at how warmly we were greeted, it seemed to us that the staff was genuinely happy that we had chosen their hotel to stay at. The check-in was fast and efficient and everything that we had requested was given to us. The hotel lobby is very warm and inviting as well and it makes a nice impression the minute you walk in with a beautiful expansive staircase that comes down into the centre of the lobby. When we got to our room it was very nicely decorated and it smelled so fresh and clean and not in an artificial way. We had requested a king size sleep number bed and that is what we had. It took us all of maybe 30 seconds to put our suitcases down, jump on the bed and immediately find our sleep number on our separate sides!! The view we had from our room on the 6th floor was really nice and almost immediately we had a jumbo jet fly so close over our hotel we felt as if we could reach out and touch it. We could lie on the bed and watch the planes coming and going at all times of the day and night and yet the hotel is so well insulated that you didn't really notice them going over until you saw them.
Throughout our stay, whenever we needed anything from housekeeping or even if we just saw the staff in the hallway, we were always greeted so nicely and everyone asked if there was anything we needed, were we having a good time etc. And because they knew that we were there for a romantic relaxing weekend we were never disturbed by the housekeeping staff no matter what time it was and we really appreciated that. We came away from this weekend feeling like we had had a wonderful romantic mini-vacation and were so relaxed. But the recurring theme that really stood out for us was that we were treated like family here the entire time we were there. We stay at hotels quite often and we have never experienced the level of friendliness that we did at the Radisson in Richmond. I don't know if it is their training or just that the manager has recruited exceptionally customer service oriented people but they are truly outstanding in the hotel business!! We would highly recommend anyone stay here and we will certainly be back often!!
- Official Description (provided by the hotel):
- The Radisson Hotel Vancouver Airport is a deluxe, award-winning conference hotel near Vancouver International Airport. Also just a short drive from downtown Vancouver, the Radisson Vancouver Airport features amenities that include complimentary airport shuttle service, a fitness centre and a heated indoor pool. For added convenience, direct train transit to downtown is only steps away. We have been awarded a 4 Green Key Eco-Rating by the Hotel Association of Canada. The rating reflects many beneficial initiatives we have undertaken through a wide range of policies and practices that involve management, employees and guests. The rating also recognizes opportunities for our continuous improvement environmentally, socially and economically. Our hotel rooms a blend of style and comfort. Each room features a variety of amenities, including 32" LCD flat-panel TVs, complimentary Wi-Fi access and work desks. For those in need of meeting or social venue space, we have 16000 square feet of meeting space including a large foyer. All of the meeting space is on the same level in the hotel for ease of movement. ... more less
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- Also Known As:
- Richmond Radisson
- Radisson President Hotel Vancouver Airport
- Radisson Richmond