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Richmond
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13 - 18 of 1,047 reviews
Reviewed January 18, 2020

Everything is old and tired. From the worn carpets to the chipped paint, to the the mouldy grout in the tub/shower, to the window in the room with the fog between the panes because the seal is shot. The desk staff fits in with the condition of the hotel

Date of stay: January 2020
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Anthony S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 12, 2020

First room was so smoky we had to change. Second room was "just" moldy smelling / looking. It's in dire need of renovations and a thorough cleaning. Internet was just fine and the shuttle service to / from the airport was on time and courteous . If it wasn't for the stay and park service, it would have been a 1.

Date of stay: December 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Boneskull8742
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 10, 2020

Great hotel, needs to be updated. Pool and hot tub were on the cool side and needed to be cleaned. Wake up call was good, long wait for shuttle from air port to hotel, going back was right on time. Very friendly staff.

Date of stay: January 2020
Thank jennlucas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karim D, General Manager at Travelodge by Wyndham Vancouver Airport, responded to this reviewResponded 1 week ago

Dear Guest,

Many thanks for taking the time to share your kind compliments on TripAdvisor and we look forward to your next stay with us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 9, 2020

Great service, hotel interior needs updating. Nice pool and hot tub, but both on the cool side. Transportation was great to and from airport. Long wait to get shuttle to hotel. Not sure if I just missed a shuttle or it was lunch break

Date of stay: January 2020
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank jenn1963harvey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karim D, General Manager at Travelodge by Wyndham Vancouver Airport, responded to this reviewResponded 1 week ago

Dear Guest,

Many thanks for taking the time to share your kind compliments and suggestions on TripAdvisor.

Regarding your comments about updating, I have forwarded your suggestions to our senior management as they continue to work hard on a final blue print for the hotel.

Thank you for staying with us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 4, 2020 via mobile

We do not recommend this. It is dirty, unkept, breakfast is very sparse snd airport shuttle highly unreliable. Front desk unhelpful and confused. No spare blankets or pillows in rooms. Corridors narrow. Stay anywhere else but here!

Date of stay: January 2020
Trip type: Traveled as a couple
2  Thank Spicecat123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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