Room service food was prepared poorly - the main course of fish was mysteriously smothered in chocolate sauce. I was unable to get the TV to work properly, and the front desk staff was unwilling to assist. I tried to reconcile a problem with the billing for a movie, and the front desk person lectured me about hotel profitability rather than helping with the problem. Of 200+ stays at various hotels throughout the world in the last 365 days, this ranks as the worst. Congratulations Best Western Abercorn, your service is the most appalling.
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- Also Known As:
- Best Western Plus Abercorn Hotel Richmond
- Best Western Abercorn Hotel
- Best Western Richmond
- Richmond Best Western