Stayed 2 nights in early April attending a conference held on-site. Front desk staff were friendly and welcoming. Special thanks for letting me know that if I signed up for Starwood Rewards I would be entitled to free wi-fi. That was a nice extra; and the wifi actually worked consistently in the room.
My king room was in the south tower. Nice and quiet. The room did have a balcony (but it overlooked the adjacent parking lot).
Bathroom was clean and suitably stocked.
A few other tips: take advantage of the "green" housekeeping program. If you skip service you get $5 in dining credit or 500 Starwood points.
The Starbucks in the lobby can accept payment using the Starbucks mobile app. Other hotels have had to type in the card number.
At checkout, the front desk was very willing to split the bill between cash and credit to allow me to use up my Canadian currency before heading home. Nice touch.
Finally, every hotel employee I encountered greeted me, made eye contact and were friendly. When I next have to go to Richmond for business, I'm staying here again.
- Official Description (provided by the hotel):
- The Sheraton Vancouver Airport offers guests the best of many worlds: the luxury of an upper upscale experience minutes to the Vancouver International Airport, the convenience of being located in the heart of Richmond, British Columbia's many business districts and the pleasure of residing steps from shopping and unforgettable cultural experiences. Relax and enjoy the comforts of a restful sleep in a spacious guest rooms featuring the Sheraton Sweet Sleeper Bed or connect with family & friends in Starbuck's or Harold's Bistro & Bar. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Richmond