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“excellent”

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Holiday Inn Express Vancouver Airport
Ranked #11 of 23 Hotels in Richmond
Certificate of Excellence
BC
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“excellent”
5 of 5 bubbles Reviewed February 28, 2014

we booked here overnight between flights. out first flight came in late and we arrived after midnight. I phoned the hotel about the shuttle service - they told me it closed down at midnight but to take a taxi and that they would reimburse me. when we did arrive at hotel 2am they offered me something out of their kitchen and told me I could sleep in until 2 pm. the breakfast was excellent, everything fresh and very tasty. extremely comfortable beds, nice sized room, wonderful staff. couldn't ask for a better stay. Well done HI. We will be back.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TKANDTJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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511 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
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English first
vancouver, BC
Level Contributor
52 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed February 25, 2014

Over the years, I have traveled through Vancouver and have tried other hotels in the airport area, but this time I once again stayed at the HI Express, Richmond. the service remains excellent, the location is perfect for a short overnight between flights and the room was most comfortable. Rose, who has been there since the hotel opened is still there and her attention to detail and terrific personality make you feel at home as you walk in the door! It is so nice to find such great consistency in a budget hotel. I will definitely be back whenever my travels take me through YVR.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank China_pro_traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed February 8, 2014

We needed an overnight stay close to the airport. The Holiday Inn Express exceeded our expectations, for a very affordable price you get: round trip shuttle to the airport with excellent service from the drivers, clean and spacious rooms, great gym, great breakfast (included with the room fee) and amazing service at the Front Desk. While waiting for the morning shuttle to the airport, my 6 year old asked the front desk for a paper so that she could draw.. she got a block of paper and inmediately the guy at the front went to a back room and came back with a couple of colouring books for her to keep. She was very happy! thank you everyone! we'll definitely come back!

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sandra C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria, Canada
Level Contributor
53 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed February 4, 2014

Big props to Holiday Inn Express for making our brief stays more than we expected. We used the hotel as our Stay, Park n' Fly, bound for Puerto Vallarta. Both times the hotel impressed us with quick check-in (reservations) and comfortable sleeps.

The airport shuttle starts after 4am and has pickups every 15 minutes. Prompt service and hassle free. The snack breakfast of coffee, fruit, cereal and toast was a big plus for an early morning trip to YVR.

It was handy having WiFi, too.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ryan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cwmbran, United Kingdom
Level Contributor
73 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed February 3, 2014

We picked this hotel as it was close to the airport for an overnight stay. The shuttle was on time to and from the airport. The room was very comfortable and an excellent breakfast was provided within the very reasonable cost. The staff were very friendly and i would stay here again.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alison B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 bubbles Reviewed February 1, 2014

We were flying home for a family emergency. We were looking for a hotel for overnight, close to transport and with a free airport shuttle as we were arriving late. In our special requests we specifically mentioned our plane would not land until approx. midnight. The hotel advertises a 24 hour free airport shuttle but this is NOT the case. The shuttle stops at 12 midnight and recommences at 4AM. The desk clerk agreed the ad is misleading. They did pay for a taxi but lining up for the taxi etc just added to an already stressful and very long day. It should be noted the Holiday Inn Express Riverport is cheaper and does offer a 24hour free shuttle, far better value for the money!

  • Stayed January 2014, traveled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank Helen O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelmanager5, General Manager at Holiday Inn Express Vancouver Airport, responded to this review, February 3, 2014
Helen O,

Thank you for choosing our hotel for your recent vacation parking requirements and for taking the time to detail you recent stay with our hotel. I must apologize the airport transportation our hotel offers was not articulated to your clearly or the information on our website was misleading. We do provide 24 hour airport transportation, which includes the hotel assuming the cost of a taxi between the hours of 12:00 a.m. and 4;15 a.m. We will review the content of our website and look for an opportunity to clarify this concern. The Holiday Inn Express Riverport, although similar in product and packages offered to our guests, are situated 14km (9 miles) from the Vancouver airport which may affect their pricing. The entire team and I sincerely hope to have the opportunity to welcome you back to our hotel and appreciate your feedback.

Stephen Crann
General Manager
HI Express Vancouver Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed January 29, 2014

I stayed here as the first night of my U.S. trip as my flight left early in the morning. The room was quite nice, the beds were very comfortable, lots of places to plug my computers and phones in to charge and the wifi was very reliable. I like it here and the shuttle service to the airport is quite regular. I also like the fact that the hotel is right beside a cool Mini Cooper dealership. I happen to drive one, so that's why that was cool for me. I would stay her again for sure.

  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Buckyboyincanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Vancouver Airport

Property: Holiday Inn Express Vancouver Airport
Address: 9351 Bridgeport Rd, Richmond, British Columbia V6X 1S3, Canada
Phone Number:
Location: Canada > British Columbia > Richmond > Bridgeport
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
#6 Family Hotel in Richmond
#8 Romantic Hotel in Richmond
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Vancouver Airport 2.5*
Number of rooms: 107
Official Description (provided by the hotel):
Stay at the Holiday Inn Express Vancouver Airport Hotel Our Richmond (Vancouver), BC hotel is conveniently located near the Vancouver International Airport in Richmond. Home of the 2010 Winter Olympic Games, the city is a hub of culture that will connect you to a plethora of superb attractions. Vancouver exists as a metropolitan refuge surrounded by natural beauty, bringing nature and civilization together. Our Vancouver Airport hotel is close to several sights and attractions like the 2010 Olympic Oval, Buddhist Temple, and the River Rock Casino. The Museum of Anthropology at the University of British Columbia, Granville Island, Gastown and the Steveston Fishing Village are other attractions we encourage travelers to see while staying in our hotel. Vancouver, Canada is a diverse and historic city where vacation dreams come to life. In this bustling metro, film, international trade and technology are all important industries. The versatility of the city presents many opportunities to corporate guests of our hotel. Our Vancouver travelers can rest assured that while staying on our executive floor, they will experience a relaxing, focused environment. During your visit to Vancouver (Richmond), enjoy our choice amenities including the complimentary Express Start Breakfast Bar, high-speed, wireless Internet access and free local calls at the Holiday Inn Express Hotel at the Vancouver Airport. ... more   less 
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Also Known As:
Holiday Inn Express Vancouver Airport Hotel Richmond
Holiday Inn Express Richmond
Holiday Inn Richmond

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