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Reviewed August 9, 2018

Hotel is clean, staff is friendly. Restaurant is decent and quite pricey. Rooms are beyond reproach. I was hoping it would be easier to get around. The hotel is not near anything but the airport. We should have rented a car. It is a very long walk to the sky train. We are older and my husband has difficulty with his mobility. I thought there might be a shuttle to Richmond proper or at least to the sky train station. It cost us a small fortune to take taxis.

Stayed: July 2018, traveled as a couple
Thank iris58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WallCentreHotels, Assistant Front Office Manager at Westin Wall Centre Vancouver Airport, responded to this reviewResponded August 10, 2018

Thank you so much for taking the time to rate us on your recent visit.

We are very happy to know that you enjoyed cleanliness and staff service at our property, however we are disappointed to hear that your stay still fell short of a five star experience. Should you wish to further discuss, please do not hesitate to contact us at gm@wallcentre.com.

We hope to have the opportunity to welcome you back soon for a truly exceptional experience.

Sincerely,
Your Wall Centre Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 5, 2018

The hotel has a nice staff and it's very convenient if you are staying here for the airport. We spent one night here after our Disney Cruise so we could be close to the airport. The rooms are very clean and up to par with Westin standards as a brand. They also did a great job accommodating us and getting our 4 rooms all pretty close together.

The location is not great if you are looking to do anything around the area. It's not walkable and we had lots of trouble trying to get into a restaurant in the area with our larger party. Just do yourself a favor and eat AT the hotel downstairs.

The shuttle to the airport early in the morning was easy and super convenient.

Overall, stay here for easy access to airport, clean rooms, and a nice staff. Don't stay for the area.

  • Stayed: June 2018, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Thank LeshTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2018 via mobile

I stayed in westin wall airport Vancouver 19 July, it was so late for my arrival but the front desk agent and door man were so nice to help us check-in, made us feel so welcomed.
The aroma refreshed us right after I opened the door if my room. we got a nice queen double bed room at corner with great view. The shower stall is spotless with lots of amenities. The best one is the lavender oil for sleeping well... That's very sweet for jetlag people traveling after a long flight. Its excellent to stay in westin wall center in Richmond.. the room attendant next morning Evelyn not only greeted me with a gentle smile but offer me extra coffee pack without asking. That's is impressive. I do recommend this hotel.

Stayed: July 2018, traveled with family
1  Thank O'risha C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2018 via mobile

Flying in late, with a cruise to board the next day, we thought we’d stay here and taxi in the next day. So glad we did. Wonderful hotel, with wonderful staff. Our room was clean and everything we expect from a Westin (Marriott, don’t screw this up!).

We were within walking distance of the night market in Richmond, so that’s what we did for the evening. Though it was an eye opening cultural experience, the crowd was friendly, courteous, and fun. Exactly what we have come to expect when we visit our friends to the North.

Highly recommend this Westin!

Stayed: July 2018, traveled as a couple
1  Thank NoAngst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2018

We were pleasantly surprised when we pulled in and were greeted by very friendly front desk staff. Got a wicked last minute deal online. It rises head and shoulders above the rat hole we stayed at in North Van. There is no pet fee, they all loved the dog. The premise and especially the room were beautiful and clean. The bath room was nicer than at home. The king sized bed was deadly comfy and room amenities were great. From the front desk, room service, to restaurant staff they were amazing, smiling and positive.The food was great too. The view was excellent, the two year old loved it. Ooo and noon checkout. Really have to say thanks for making our last night in the Lower mainland special.

Room Tip: facing north higher up you see the jets landing
  • Stayed: July 2018, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Kris83me
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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