I have stayed at this hotel for years yet during this visit 4 of my car windows were smashed in the valet and all the hotel was will to do was comp valet charges. I have to stay 2 extra nights incurring room fees and food expenses. Not to mention a $500 deductible for car insurance. When I park in front and hand the keys to valet I expect it to be parked in a safe location. I do not go in to the garage and I was not told of an signage regarding liability. I am highly dissatisfied with The Westin customer service. I also have 2 children under age 3 with me. I will never stay nor will I recommend the hotel to anyone again as I have done in the past.
- Official Description (provided by the hotel):
- Our hotel is located just 4 km from Vancouver International Airport, making it convenient for you to travel with ease. At Westin, you're taken care of with complimentary transportation to and from the airport. Richmond’s lively shopping and business sectors will keep you entertained locally, but you may also wish to travel to downtown Vancouver, which is just a quick ride on the Canada Line rapid transit system, located minutes from the front door of our Vancouver Airport hotel. After a long day of exploring Richmond, re-energize in the WestinWORKOUT® Gym or swim a few laps in our indoor, heated pool. Then unwind in one of our 188 modern guestrooms or suites featuring our Westin Heavenly Bed® and signature bedding. ... more less
- Reservation Options:
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- Also Known As:
- Westin Wall Centre Vancouver Airport Hotel Richmond