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“An Excellent Place to Rest Near the Airport”

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Westin Wall Centre Vancouver Airport
Ranked #6 of 23 Hotels in Richmond
Certificate of Excellence
Barnsley, United Kingdom
Level Contributor
259 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
“An Excellent Place to Rest Near the Airport”
4 of 5 bubbles Reviewed May 24, 2013

We chose the Westin for a Day Stay, having left a cruise ship early in the morning before an evening flight back to the UK, and found it good value at $113 canadian dollars. The taxi ride from the cruise ship terminal was also good value at $35 canadian dollars, plus tip.

We arrived at the hotel at around 8.15 am, and were greeted by two very friendly receptionists, who checked us in quickly and efficiently, and also booked us on to the free shuttle the hotel run to the airport for later that afternoon (the airport is two miles away).

The bedroom was huge as was the bed, which was a bit like what I would imagine falling into a huge marshmallow would be, it was comfortable, although a little soft for our liking. The TV had more channels than we had ever came across previously. The bathroom was also a good size and well equipped.

The wi-fi was excellent and free to us as SPG (Sheraton, Westin etc.) frequent stayers, we were also given a couple of free bottles of mineral water. There was also an ice machine on our corridor. The room keys were high spec an you just had to wave them at the door lock. They were also needed for the lift.

The worst thing about this hotel was the breakfast which we paid for separately. The service was excellent, but my bagel with cream chase was tasteless, and my husband's omelette had the strongest tasting cheese he has ever had. Price wise it was typical of most four star hotels. The black coffee also wasn't up to much

We decided we would also relax in the hotel's jacuzzi for a while. This took a while as the pool and gym area were said to be located on floor 5, but it was a longish walk down another staircase and along a couple of corridors to reach it.

There are changing rooms, but you need to pick up the towels outside it to take in with you. There is a fair sized gym, and pool. The jacuzzi was fine, but the jets were all located very low (my husband had hoped to treat his bad shoulder, and the switch to turn the jacuzzi on was located at the other side of the pool are (some distance away) and near the changing rooms, so if you wanted to stay in for longer than 15 minutes, one of you had to get out and walk all the way across to turn it back on....somewhat strange.... Still, it was welcome to have a jacuzzi.

All in all we had a lovely stay here, and if we did ever go back to Vancouver, we would certainly choose to stay here again, as the level of service was very high.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Angie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WallCentreHotels, Guest Relations Manager at Westin Wall Centre Vancouver Airport, responded to this review, May 27, 2013
Dear Angie R, thank you commenting on your experience and providing us with the details of your stay. Our day use guestrooms are indeed a very comfortable option after long travels on a cruise ship and available at a valuable price range. Thank you for choosing our Westin property conveniently located by the airport. Angie R, please be assured that our food and beverage management team has received your concerns about the breakfast options and will initiate immediate action. We truly apologize.
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801 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (175)
Date | Rating
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  • Chinese (Simplified) first
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English first
Regina, Canada
Level Contributor
30 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed May 18, 2013

I needed a hotel that would be to Vancouver Airport for one night and was very impressed with this hotel (yes, I know its a Westin however). I have stayed at several other hotels in the area however this was the best so far! Great location. Very helpful and friendly staff both at check-in and check-out. Room was spacious with great decor and a wonderful bed. The view was north towards south Vancouver and unlike other comments I did not hear any noise from below. The only complaint I have is the noise from the other guest departing and talking in the hallway at 5:30 am was very annoying and discourteous to other guests trying to sleep ... not the hotel's fault just poor manners from some of the hotel's guests. Great pool and exercise area. Only wished I could have been here longer. I will be back!

  • Stayed May 2013, traveled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank travelRobbie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
71 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed May 16, 2013

I stayed for two nights earlier this week and I selected the Westin to be near the airport and Richmond. I expected the hotel to be good as it is a Westin, but the service and my room rather nicely exceeding my expectations. In particular, I was impressed by the shower and the water pressure of the shower. The shower was very well designed and unlikely most hotels that invest in a nice bathroom only to have a weak shower, this shower was exceptional. There was also a nice deep bathtub that I put to good use. There's nothing more reassuring that a nice bathroom on a trip. The king bed was comfortable and standard for all Westin locations - and the work area that I worked from for most of the day was free of clutter and very well lit.

The front desk staff were friendly, and they proactively sought out my Starwood Preferred Membership even though I forgot to provide - and rather nicely told me about the free WiFi and other amenities I would receive as a result of my membership.

The only comment I have is about the fitness area - lots of new machines, which are great, but not enough free weights and weight-lifting machines.

Overall - great hotel and highly recommend if you are looking for a great hotel near the airport.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Rkwok68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trophy Club, TX
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed May 15, 2013

The hotel is in a great location. The room was excellent and I had the best nights sleep I had in a long time. The wife and I are even talking about buying the mattresses they use. The bathroom was great and simple. Loved the soaker tub and the separate shower. Can't say anymore than just great as far as the room goes.

We were upset that the business center charged to use the computers for any type of internet access except printing boarding passes. Can't even check email or look for directions. We were celebrating our 20th anniversary and didn't want to worry about bringing a computer with us. And, I didn't want to pay the huge fees for international roaming and was expecting to get directions printed up to different attractions in the business center. The computers are from a third party provider and so you are will be charged for any use. I expected more from a hotel the level of Westin. In room wifi was sufficient for our phones, but had to keep accepting the Terms about every hour.

Overall, I would recommend this hotel. Again, never had a better night sleep in a hotel. Just a shame about the business center.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank NonReven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WallCentreHotels, Guest Relations Manager at Westin Wall Centre Vancouver Airport, responded to this review, May 21, 2013
Dear NonReven, thank you for your most recent review in regards of your latest stay. We appreciate that you have taken the time to provide us with your feedback. It is lovely to hear that you enjoyed our Heavenly bed as much as you did, and are planning on purchasing it for the comfort of your own home.The following website provides you with the direct link to the Westin home collection - http://canada.westin-hotelsathome.com/ - in order for you to browse through our products. Should you have any further questions, please do not hestiate to contact us at 604.331.1001.
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San Francisco, California
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed May 13, 2013

Needed to overnight at YVR, and found a good rate. Excellent bed, spacious room, and pleasantly hip contemporary decor. The bathroom was large and luxurious -- more five star than four. There are two rooms each floor facing the leisure boat mooring facility on the Fraser river, with the airport in the middle ground, and the Coast Mountains (perk-a-boo) in the far distance. I got lucky and drank my morning coffee watching planes take off and rowing teams practice on the river. If you don't have a car you are pretty much dependent on the 1/2 hourly shuttle, because the neighborhood is empty lots waiting to become condos. (For public transit aficionados there was a bust stop 1 block away, going to Bridgeport Station.) The shuttle runs on time and is quick, but the bus itself was worn on the inside, with a diesel that needed a tune-up.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank view_h0und
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WallCentreHotels, Guest Relations Manager at Westin Wall Centre Vancouver Airport, responded to this review, May 16, 2013
Dear view_h0und, Thank you for having chosen our high quality airport property for your overnight stay. We appreciate you taking the time to write this review and commenting on our excellence of customer service, as well as the quality of the hotel, with all its amenities. We are glad to hear that the view of the coastal mountains left such a great impression with you. We hope to see you back soon; safe travels back home.
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San Francisco
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed May 8, 2013

I love Westin resorts! The Heavenly Bed and Starbucks coffee makers seal the deal each time. Stopped at this hotel for a 1 night stay as it was fairly close to the Ferry terminals. We were taking an early ferry the next morning and did not want to get stuck in traffic so decided to stay outside of Vancouver. The Wall Centre Westin is mid-way between downtown and the ferries so it was very convenient and they accepted dogs :-)

Instead of driving back downtown for dinner, we decided to explore Richmond and found an AMAZING "China Town" in the heart of the City. Probably better to say Asian community as I'm not sure it is predominantly Chinese but you know what I mean. If you come here, make time to eat. There are a ton of places and a lot of shopping and it looks like Vegas at night with all the neon lights. So cool.

But back to the Westin...this is a commuter hotel. Basic. Clean. Efficient. There is a restaurant and bar. It's a little hard to find if you are driving. Our GPS didn't register Corvette Way probably because the hotel is so new but it is by the river. From 3rd turn onto Capstan and you will see Corvette. It is also close the Olympic Oval from the 2010 winter Olympics.

  • Stayed November 2012, traveled with family
    • Value
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Helpful?
Thank rostie_SF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WallCentreHotels, Guest Relations Manager at Westin Wall Centre Vancouver Airport, responded to this review, May 14, 2013
Dear rostie_SF, Thank you for providing us with your feedback and taking the time to describe your recent experience. We appreciate it very much and are glad that you are a loyal Westin brand guest. It is wonderful to know that we were able to completely satisfy your expectations. If you should decide to visit Vancouver in the near future please contact us at reservations@wallcentre.com and we would be happy to assist you.
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Vancouver, Canada
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed May 7, 2013

We booked this hotel on hotwire.com but were very lucky to get something so nice for the price.
Amazing service, amazing new clean rooms and ideally close to the airport.
Definitely will stay there again in the near future.

Room Tip: Doesn't really matter, fantastic hotel.
See more room tips
  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank g8tekeeper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WallCentreHotels, Guest Relations Manager at Westin Wall Centre Vancouver Airport, responded to this review, May 9, 2013
Dear g8tekeeper, thank you for getting in touch with us and providing this review. We would like to express our thank you for commenting in such a positive manner and are glad that your entire stay has been just wonderful. We are looking forward in welcoming you to the hotel in the future. Please do not hesitate to contact us at reservations@wallcentre.com in order for us to assist you. Have a great holiday!
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Additional Information about Westin Wall Centre Vancouver Airport

Property: Westin Wall Centre Vancouver Airport
Address: 3099 Corvette Way, Richmond, British Columbia V6X 4K3, Canada
Phone Number:
Location: Canada > British Columbia > Richmond > Bridgeport
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in Richmond
#5 Family Hotel in Richmond
#5 Business Hotel in Richmond
#7 Romantic Hotel in Richmond
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Wall Centre Vancouver Airport 4*
Number of rooms: 188
Official Description (provided by the hotel):
Our hotel is located just 4 km from Vancouver International Airport, making it convenient for you to travel with ease. At Westin, you're taken care of with complimentary transportation to and from the airport. Richmond’s lively shopping and business sectors will keep you entertained locally, but you may also wish to travel to downtown Vancouver, which is just a quick ride on the Canada Line rapid transit system, located minutes from the front door of our Vancouver Airport hotel. After a long day of exploring Richmond, re-energize in the WestinWORKOUT® Gym or swim a few laps in our indoor, heated pool. Then unwind in one of our 188 modern guestrooms or suites featuring our Westin Heavenly Bed® and signature bedding. ... more   less 
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Also Known As:
Westin Wall Centre Vancouver Airport Hotel Richmond

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