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Westin Wall Centre Vancouver Airport
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Reviews (913)
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All reviewsboathouse restaurantheavenly beddeep tubcorner roomvancouver airportseparate tubclub floorfloor to ceiling windowsnice bathroomwalk in showerrichmond night marketnext morningbusiness centergreat roomcanada linerichmond areafour points
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Reviewed August 17, 2011

This hotel was very modern, clean and very accessable to the airport. The hotel resturant staff were polite and well informed and the food was excellent. Finding the way to the front of the hotel by car can be a challange so use your GPS. Views from hotel room windows are mixed from staring at a condo block or a nice view or the airport.

  • Stayed: August 2011, traveled with friends
    • Value
    • Sleep Quality
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Thank TheIslandCritic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2011

Loved this new hotel. Very modern, clean and friendly staff.

Stayed: June 2011, traveled as a couple
Thank StuLaurie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2011

Pros:
+ Very new, clean, modern, large and practical rooms
+ Great shower and tub, well designed
+ Lobby crew is less pretentious than other Westin hotels
+ Decent pool and workout center
+ Next to Hong-couver (Richmond), easy access to shopping and great food

Cons:
- Very difficult to locate this hotel as it's so new most GPS doesn't have it. It's located in the middle of several automotive shops and across from a cement plant. So it's a bit gritty.
- They charge for parking as if they are in some downtown area, you can try street parking as i had no problem with that.
- They charge for in room WIFI.... who charges for WIFI ?
- Basically lots of nickel and dime stuff ($5 for a bottled water, $ if you need extra coffee and cream?)
- Why is the pool entrance on 5th floor, when the pool is actually on 4th? Silly.

  • Stayed: August 2011, traveled with family
    • Value
    • Sleep Quality
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1  Thank MCTAI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2011

Stayed here for 2 nights during my recent visit to Vancouver/Richmond area. The hotel is located in an isolated area near some fenced vacant land, an old industrial complex of car repair garages and adjacent to a residential condo building. It is not within walking distance to anywhere. The tall windows are nice but only looking out to the residential condo next door to check out what the folks are having for dinner. Yes, it's that close! NO free Internet access or wi-fi! NO free parking. No assistance with luggage on check in and check out. No morning newspaper. No Kleenex tissue in bedroom and had to ask 3 times before we received a box. The usual daily housekeeping did not even notice! No complimentary bottle water. TV channels were minimal and I couldn't even find BBC or any of the ethnic channels. The room was of reasonable size and was reasonably clean and tidy. However, the room has no view. Overall, a very disappointed Westin experience that is definitely sub par to other Westin properties that we have stayed and well below the very basic standard offer of other brands. Not recommended.

  • Stayed: August 2011, traveled with family
    • Value
    • Sleep Quality
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2  Thank TeddyBTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 10, 2011

From the beautiful entrance with a living wall, to the chic hallways, to the pretty rooms and luxurious bathrooms, this hotel deserves a perfect score. Service was great, hotel was very new and clean. We were given a corner room which was really nice. Pool and gym had great views over the marina, although both were much smaller than they look in the pictures. Lobby was also surprisingly tiny, but this didn't bother us very much. Location is close to airport and downtown.
Three complaints: 1)We received a wake up call at 7:30 AM which we didn't order (annoying).
2) By the elevators on the fifth floor, there was a dirty tissue left there for two days (it might still be there...)
3) Newspapers aren't delivered to the room, surprising for a hotel of this class- they are left by the elevators.
Overall, a really good stay. We would happily stay again!

Room Tip: Ask for a corner room with views of the marina!!
  • Stayed: August 2011, traveled with family
    • Value
    • Sleep Quality
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    • Service
Thank yadin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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