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“Total Disappointment” 1 of 5 bubbles
Review of Carver's Steakhouse & Lounge

Carver's Steakhouse & Lounge
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Ranked #73 of 885 Restaurants in Richmond
Price range: $40 - $60
Cuisines: Steakhouse, Canadian
More restaurant details
Restaurant details
Good for: Romantic, Large groups
Dining options: Late Night, Dinner, Full Bar, Parking Available, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Dining style: Casual Elegant
Neighborhood: City Centre
Cross street: Gilbert Road
Transit: 491 - Stop at Gilbert Road & Westminster Highway, we are just beside 98 B-Line - Stop at #3 Road & Westminster Highway, we are 10 minutes of walk on Westminster Highway (left)
Los Angeles, California
1 review
common_n_restaurant_reviews_1bd8 4 helpful votes
“Total Disappointment”
1 of 5 bubbles Reviewed April 4, 2013

I visit Richmond often since I have family living there. My family and I decided to try Carvers after seeing the positive reviews on the opentable website.

Once we got to the restaurant I didn't get a good feeling considering, we stood there waiting for service. The hostess came in a rush and didn't apologize at all. I found this very rude and not a good start to my dining experience.
The restaurant looked very empty, but it took forever for the food to arrive.

Everyone ordered steaks, and we all didn't think the entrees lived up to all the positive reviews.
The steaks weren't cooked well.
I asked for my steak to be cooked medium well, but it arrived medium rare. My brother likes his steak well done and it arrived overcooked.

We ordered the molten lava cake and wasn't impressed, the chocolate filling was melted thoroughly. Overall, my dining experience at Carver's Steak House was disappointing. I have no idea how Carvers has gotten so many good reviews. Will not be recommending this steakhouse to anyone.

  • Visited February 2013
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Food
Helpful?
4 Thank TheFoodie101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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128 reviews from our community

Visitor rating
    60
    34
    18
    7
    9
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Vancouver, British Columbia, Canada
Level Contributor
120 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 52 helpful votes
“nice change”
5 of 5 bubbles Reviewed March 16, 2013

Good place for business dinner. Your business partners will be nicely suprised with this restaurant. Very well trained staff, higher prices but it is still good.Plenty of vine and beer to choose from

Helpful?
1 Thank Sinisa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria Canada
2 reviews
“Excellent! Can't Wait to Return”
5 of 5 bubbles Reviewed March 10, 2013

On our last trip to Richmond, BC we stayed at the Executive Airport Plaza Hotel and had the pleasure to dine at Carver's Steak House twice.

The staff were friendly, and definitely made the extra effort to ensure our dining experience was enjoyable. A special mention to the Manager, Michael, who is SO good at what he does. He is professional, personable, attentive and knowledgeable about food and wine. We enjoyed ourselves so much we returned for a second visit (2 dinners in our 3 days visiting).

The food was excellent, they had some great features and the wine pairing was very affordable. Carver's Steak House is the perfect restaurant for couples, groups or business, or individuals.

Must tries:

Steaks (Angus Beef)
Steelhead Salmon (whiskey and maple syrup - yummmm)
Lamb Burger (amazing - best ever! and have heard their burgers are too.)

We're back in Richmond in April and will be sure to return for another fine dining experience. Thank you to all the staff - and a special thank you to Michael!

  • Visited November 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank cowichan-diner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kamloops, British Columbia, Canada
Level Contributor
25 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“Most incredibly tasty hamburger I have ever had in my life.”
5 of 5 bubbles Reviewed March 9, 2013

Service was impeccable. Price was great for high quality of food served. Ambience was a pleasant, relaxing atmosphere.

Visited February 2013
Helpful?
1 Thank Deb B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Vouchers 2 appetizers, 2 entrees, 2 desserts, coffee/tea”
4 of 5 bubbles Reviewed February 20, 2013

Bought some online vouchers $50 each, worth $100. The intent was to pay extra only for drinks/wine. There was confusion regarding appetizers - voucher fine print said up to $8 but the "Starters" menu of soup/salad for that price was not available unless you wanted to pay for them extra. Only the "Appetizers" menu could be used with the vouchers but prices started at $11 - $15, some of us wanted salad not oysters, crab cake, etc. Waiter explained they want customers to try their specialties, but we felt it was misleading. Entree had set price of $39, anything over was extra, but again confusing as there seemed to be 2 entree sections with combinations, we never did figure it out. The service was great, steaks were excellent and we had a very nice time. Carvers should provide appetizers for the price advertised and fix their voucher/menu pricing, so it is clear, not convoluted or complicated for any future voucher offerings to the public.

  • Visited February 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
1 Thank DimiJD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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