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Copperstone Resort by CLIQUE
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Reviews (1,200)
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All reviewshot tubfull kitchenbunk bedsunderground parkingminute drivegas stationfire pitwasher and dryerbow riverquiet locationliving roomhome away from homegreat place to stayfront desk stafflong weekendmain floordeadman's flats
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1,095 - 1,100 of 1,200 reviews
Reviewed August 12, 2011

we stayed 4 days in 2 rooms suite plus den. Room still not available when arrived at 6pm due to some technical issue, then receptionist requested us to wait 20 minutes or come back after dinner promised call my cell when room is ready. No call received after finished eating, I called them again, they told me room is ready but there might be some odd smell at the room after cleaning and if we can't stand for it , we need to split 2 individual room instead. Finally, we took the room with bit smelly as it was ready 8:30pm. Entering the room, the first impression was spacious, but the forks, tea pot and coffee pot were calcified, frying pans were old and scratches, wifi was so slow sometimes can't even make it working, no ethernet cable available, pull-out sofa bed created sharp squeaking sound while sleep, sound proofing is bad at night especially sleeping at the 2nd level of bunk bed, shower tap came off the wall, hot water is inconsistent, sink doesn't drain smooth.

Ray Chan

  • Stayed: August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
4  Thank rayc063
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsManager01, Front Office Manager at Copperstone Resort by CLIQUE, responded to this reviewResponded June 11, 2016

Dear Valued Guest,

Thank you very much for your time in leaving a review. Our team works extremely hard to assure that the highest level of guest service and cleanliness are achieved. it is disheartening to hear of your negative experience and we do hope you will allow us to host you again in the future.

Safe Journeys,
Rose Foster
Front Office Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 11, 2011

The property is clean and nicely furnished. Would definitely stay again.
A short drive to restaurants in Canmore.
Get your National Park pass at the Husky gas station near the property-that way you can avoid waiting in line at the gates.

Room Tip: Take a walk to the creek behind the property.
  • Stayed: August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Jazzhands815
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsManager01, Front Office Manager at Copperstone Resort by CLIQUE, responded to this reviewResponded June 11, 2016

Dear Valued Guest,

Thank you very much for your time in leaving a review. Our team works extremely hard to assure that the highest level of guest service and cleanliness is achieved and it is gratifying to know that you had a wonderful experience. We look forward to welcoming you back again in the near future.

Safe Journeys,
Rose Foster
Front Office Supervisor

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 8, 2011

We stayed at this resort with friends in a 2 bedroom unit. Overall, we really liked the complex - in particular how QUIET it was. I also liked the layout of the living area and kitchen on the main level and bedrooms upstairs. I noticed that even within the unit the building was very sound proof. The unit had everything we were looking for, nice kitchen, comfortable living space. We had brought our own food to cook meals so we did not need close proximity to Canmore or the restaurants there. The only thing that would have been really nice would have been a BBQ on the patio. Otherwise, it was so nice to be less than a 2 minute walk to the river so the boys could try their hand at fishing. For the price (I booked on the hotel website directly) it is an excellent value, We will be back for sure!

  • Stayed: August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank Nancy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsManager01, Front Office Manager at Copperstone Resort by CLIQUE, responded to this reviewResponded June 11, 2016

Dear Valued Guest,

Thank you very much for your time in leaving a review. Our team works extremely hard to assure that the highest level of guest service and cleanliness is achieved and it is gratifying to know that you had a wonderful experience. We look forward to welcoming you back again in the near future.

Safe Journeys,
Rose Foster
Front Office Supervisor

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 5, 2011

This is a condo property which places units into a rental pool, making them available to the general public. The unit we stayed in was a large, quiet one bedroom with granite countertops in the full kitchen, flat screen tv's in the living and bedrooms, new furniture through out and heated parking in the underground parkade. We had an excellent stay and wouldn't hesitate to stay here again. You're also a short drive to Canmore and Banff National Park and all of the wonderful outdoor experiences both locales have to offer.

  • Stayed: April 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank Marlowe3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsManager01, Front Office Manager at Copperstone Resort by CLIQUE, responded to this reviewResponded June 11, 2016

Dear Valued Guest,

Thank you very much for your time in leaving a review. Our team works extremely hard to assure that the highest level of guest service and cleanliness is achieved and it is gratifying to know that you had a wonderful experience. We look forward to welcoming you back again in the near future.

Safe Journeys,
Rose Foster
Front Office Supervisor

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 5, 2011

We booked this resort via Expedia for a weekend. The rooms and the baths were very clean, the kitchen is a plus when you are traveling with children. The facility is new and very elegant but warm at the same time. The location was not a problem at all, only a couple of km from Canmore and Banff. The only cons is the vending and Ice machine are only in Building 2 (where the reception is) and we had to walk there every time we need ice or sodas.
Definitively I will consider this Hotel/Resort for my next trips to the Rockies.

  • Stayed: July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank JLPrato
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsManager01, Front Office Manager at Copperstone Resort by CLIQUE, responded to this reviewResponded June 11, 2016

Dear Valued Guest,

Thank you very much for your time in leaving a review. Our team works extremely hard to assure that the highest level of guest service and cleanliness is achieved and it is gratifying to know that you had a wonderful experience. We look forward to welcoming you back again in the near future.

Safe Journeys,
Rose Foster
Front Office Supervisor

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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