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“Our reservation was lost in translation”

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Agritur Agua Biencia
Certificate of Excellence
new york
Level Contributor
34 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Our reservation was lost in translation”
Reviewed March 27, 2014

We booked 4 nights in July, paid the deposit and confirmed our reservation. When we arrived, no room! Even though my email clearly said July, they booked August. Yikes! No apology for the mistake but they called a nearby B&B and told us to go there. Not a great way to start your vacation -- very stressful. I would have appreciated them more if they apologized for their mistake instead of indicating it was my fault. Be cautious in booking if you don't speak/write Italian

  • Stayed July 2013, traveled as a couple
    • Service
Thank jkc2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Agritur Agua Biencia

Property: Agritur Agua Biencia
Address: Localita Ramon, 38036 Pera di Fassa, Pozza di Fassa, Italy
Location: Italy > Trentino-Alto Adige > Province of Trento > Pozza di Fassa > Pera di Fassa
Hotel Style:
Ranked #1 of 4 Specialty Lodging in Pera di Fassa
Price Range (Based on Average Rates): $$
Number of rooms: 9
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Also Known As:
Agritur Agua Biencia Pera Di Fassa, Province Of Trento, Italy

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