I rang this morning to enquire about booking a room and was met with, well, frankly complete indifference! No interest in helping me, describing the hotel and its facilities and none in making me want to stay there! I asked about the different rooms and was given very unenthusiastic descriptions. She had absolutely no interest in what she was doing. I was told that there was only one room left, and when I asked whether I hurry to book, the response was "It's up to you"!!
Needless to say, having had that first experience, we will not be booking there but the management might want to think about some customer training...................More
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