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Reviewed July 3, 2019

Great place to be able to walk to the theatre, dinner, shopping, and groceries. Quiet place. Great views of the harbour. Right next to ice cream shop and wine store. Couldn't ask for more. Wish I would have checked out the pool sooner!

Date of stay: June 2019
  • Trip type: Traveled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Escape13932410146
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ShameelU1, Manager at Auckland Harbour Suites, responded to this reviewResponded July 7, 2019

Dear Escape13932410146


Thank you for taking the time to review our property and giving us a 4 Star rating.

I'm pleased you enjoyed our location where you were able to get easy access to a number of amenities. It's great to see we exceeded your expectations with the fantastic views and facilities on offer.

Giapo ice cream parlour is one of Auckland's best dessert stores who also offer discount to our guest which our guests can take advantage off.

Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 3, 2019

Very tidy, some recent renos mean more comfy beds, friendly service, and excellent location for shopping, spark arena, and water front. Handy eateries nearby and a great unique ice cream shop down stairs.

Date of stay: June 2019
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Cruiser30696943864
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ShameelU1, Manager at Auckland Harbour Suites, responded to this reviewResponded July 7, 2019

Dear Cruiser30696943864


Thank you for taking the provide us with feedback where the staff were delighted to hear you liked our friendly service.

I'm pleased you noticed the recent updated we've brought to the property and will continue to bring further improvements as we progress in our refurbishment programme.

Our location provides great access to a number of amenities and it's pleasing to hear you found these convenient.


Kind regards


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Reviewed June 24, 2019

Convenient location for our Auckland hotel. Easy access to the tour spots but can be noisy from the music of the next door hotel. Best to get a room facing the harbour. Groceries and liquor store close by.

Room tip: Best to get rooms facing the harbour - less noisy Consider the coupon in exchange for cleaning and get an ice cream next door
Date of stay: May 2019
  • Trip type: Traveled with friends
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank MiniMooRa
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ShameelU1, Manager at Auckland Harbour Suites, responded to this reviewResponded June 25, 2019

Dear MiniMooRa

Thanks for reviewing our property on Tripadvisor and giving us a 4 star review.

Our Hotel is situated in the heart of Auckland's CBD where it's within 5 minutes walk from major transport hubs, bars & restaurants which provides convenient access for guests requirements. The vibrancy of the city can be an inconvenient however we monitor businesses close to us for compliance and any reports are duly followed up.

Again, I'd like to thank you again for your feedback and will hope we can add to your next trip to our Hotel.


Kind Regards



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Reviewed June 24, 2019

Oaks usually are lovely in there decor but this was a let down. Bedroom view was o.k considering the direction we were facing but sitting in the lounge on the 16th floor a brick wall was disgusting why not have railings on the balcony ? Shower water spray was terrible try replacing it with something round and sticks out further from the wall. A bigger t.v would have been nice for those rainy days. ,location for us was good but unfortunately situated in a seedy area

Date of stay: June 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank judithpV2423PE
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ShameelU1, Manager at Auckland Harbour Suites, responded to this reviewResponded June 24, 2019

Dear Judith


I'd like to personally thank you for taking the time to provide us with feedback.

I'm glad you enjoyed the view from the bedroom as the unit you stayed in was an upgrade to a higher floor which offers a great vantage point overlooking the city. I do agree and wonder about the balcony brick wall, which we have unfortunately inherited as part of the buildings original architectural design and occurs below level 17.

Your feedback is timely as the property is currently undergoing a staged upgrade, where a number of points you have highlighted are being addressed. The upgrades are being actioned as quick as logistically possible however as you'd appreciate, a project of this magnitude does have time constraints.

I'm pleased the location was one which suited you as we're situated in central CBD which offers easy access to conveniences for our guests. Unfortunately there are drawbacks with most central city locations where varying types of business operate legally.

I do encourage you to visit us again where we can showcase our updated facilities and experiences a truly Oaks hospitality.


Sincerely,

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Reviewed June 23, 2019 via mobile

Wow we got a room 3c beautiful and bright with small balcony cheap $161.00 for a night even washing machine and dryer .no food but plenty of eating houses close by .very quiet .Bet you can't get a better deal in Auckland CBD well done

Date of stay: June 2019
Trip type: Traveled as a couple
Thank Simonfjr1300
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ShameelU1, Manager at Auckland Harbour Suites, responded to this reviewResponded June 23, 2019

Dear Simonfjr


I'd like to personally thank you for giving our property such a wonderful review.

All our rooms are fully furnished apartments where they come with a full kitchen and washing facilities which makes travellers feel at home. Our central CBD location gives access to numerous bars & restaurants and are only minutes walk from our location.

As you'd alluded, these all come at a competitive rate where we are an ideal choice for guests looking for such a centralised Hotel.


Kind Regards,

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