We had booked 2 rooms for 2 couples as we were attending a wedding nearby. The wedding was due to start at 3pm and we could book in at 2pm, giving us 1 hour to freshen up and get dressed for the occasion. First problem, no parking outside hotel, no forecourt, no space nearby, so had to double park in street while I raced in to register. Then I couldnt get the door open, I pulled, pushed and rattled, a bunch of exotic faces behind the counter looked in my direction and then I pushed again and the door opened. Seems the staff had to approve of my appearance before unlocking the door. Yes! we have your booking sir, but no we did not get your request for a car park, you will have to drive around the streets looking for a car park space, maybe we can find a space nearby for you later. I let the others out and drive off to find a car park, then I am phoned by my wife - We cant stay here, there's problems with the plumbing. We now have 45 min before the wedding. They found an alternative Hotel for us that was close to the wedding venue and transferred 1 booking - not both. After charging around with incorrect directions we found the new hotel with a bit of help. 30 minutes until the wedding. Queue at the desk, 1 couple register ok, no booking for the others, 25 minutes later we all get into our rooms. After a quick shower and throwing our fancy duds on we trot down the road to arrive in the middle of the ceremony.
So I will never know how good or bad the inside of Harbour Oaks is as we couldnt get in!
I feel that they could have contacted us earlier to advise of the problems. and if you are travelling by car -beware of access and parking issues.
- Official Description (provided by the hotel):
- The tallest apartment tower in New Zealand - 4.5 Star Qualmark Rated. Auckland Harbour Oaks offers Auckland CBD apartment style hotel accommodation with sweeping views of the harbour and city.New:* GYM Access* Pool Access* Complimentary 1 hour free broad-band internet per night purchased (up to 250mb). The emphasis is on style and comfort at an affordable price. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Priceline, Agoda, Booking.com and Hotels.com so you can book your Auckland Harbour Oaks reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Auckland Harbour Oaks Hotel Auckland Region