We stayed at the Felin Fach for a one night stay and was somewhat disappointed by the whole experience. As part of the Welsh Rarebits Hotels and Inns of Distinction I did expect more than we got for the £122.50 per night paid.
Checking in was in the main bar and felt a bit disorganised and we were shown to our room by one of the bar staff. He made no effort to engage us in conversation and we proceeded to follow him to the room in silence. In the room he gave us the key and that was it - no explanation of what was in the room or where information could be found. There was a telephone in the room but again we were offered no information on how or what it could be used for nor were we given any timings for breakfast.
The room was reasonable with a large bed and good en-suite with powerful shower over the bath. No TV was provided in the room (although this was probably explained in the literature and I hadn't picked up on it) and though I don't go away to watch TV it is good to catch up on the weather forecast etc. No Wi Fi either so cannot keep up to date that way.
Tea and coffee making facilities were adequate however there was no power point near to the kettle and we had to move it to the otherside of the room. Two biscuits were squashed into the tiniest of jars and had to be broken to get them out which was as shame as the crumbs were lovely. Milk had to be asked for at the bar.
The room we stayed in was very noisy from the road and we had to shut the window to block out the noise all through the night - that said after a long drive I was tired and slept reasonably until woken up by the pub coming the life at 5 am. Yes, 5 am. There was noise from the breakfast room below, cars arriving (probably staff), doors slamming and the general cacaphony of people and vehicles moving around. That was it for sleeping as after 5 am it was simply too noisy. Having not got to sleep until around midnight after noise from the bar below I am not so good on only 5 hours sleep.
To get to the breakfast room we had negotiate the cleaner mopping the floors. Breakfast was adequate however the prepared fresh fruit was a bit lacking - a bowl of raspberries. There was also a bowl of prunes which seemed a strange mixture with raspberries. The breakfast buffet table seemed a bit of an afterthought. A choice of 3 cereals was offered but there was no granulated sugar for cornflakes. Small things but they do add up.
When I came to check out, it was only after paying that I was asked if everything was ok. I explained that we had not had a good nights sleep due the very early noise from the inn. I was told that the BBC was staying as the Royal Welsh Show was on and they wanted breakfast at 5 am.
Perhaps if some guests require early breakfast an alternative arrangement could be made (buffet style delivered to the room the night before?) and other guests considered as on this occasion they most certainly were not.
- Also Known As:
- The Felin Fach Griffin Hotel Felin Fach
- Felin Fach Griffin Brecon
- Felin Fach Griffin Hotel Brecon
- The Felin Fach Griffin Wales