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“Great room but noisy”
4 of 5 bubbles Review of Hotel Noir

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Hotel Noir
Ranked #1 of 2 Hotels in Clifton
Newcastle upon Tyne, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great room but noisy”
4 of 5 bubbles Reviewed September 13, 2013

My wife and I stayed last night (Thursday) and found the hotel not too big and hence really friendly staff. I thought the building and rooms were very mod looking and both well equipped. The only complaint I have is our room was at the front and above the front door. We heard the door slam every time some one left or arrived. Also the traffic noise was bad as mentioned by previous reveiwers. Breakfast in the morning was really nice( full English) and a great choice of fruit juice toast and cerial. The walk into town was only 10 mins and a taxi back was only a fiver.
I would definitely stay here again.

Room Tip: Rooms at the back would be quieter
See more room tips
  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank paul k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelNoirAdmin, Manager at Hotel Noir, responded to this review, October 30, 2013
Thank you for your feedback and I’m glad you enjoyed your stay!

I know that traffic noise can be an issue for some people – if you are returning to York and would like to stay with us again, please call the hotel direct for the best possible rate, and we will ensure that you are allocated a room at the back of the hotel away from the road.

Kind regards,

Hotel Noir.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,044 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (234)
Date | Rating
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  • Dutch first
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English first
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed September 13, 2013

we stayed on the top floor front room nice room with 4 poster bed and lovely coffee machine nice shower parking was very tight but as i'm such a epic driver not a problem for me :) stunning time in York history trip was wicked and so was the ghost walk and open top bus and the wheel of York we liked our stay and indian meal next door was very nice

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Belsasinger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelNoirAdmin, Manager at Hotel Noir, responded to this review, October 30, 2013
Thank you for your review! I’m glad you had such a great time in York and that you liked the room – if you are returning to York, please give us a call direct and we can allocate you the same room again at the best possible rate.

Kind regards,

Hotel Noir
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stone, England, United Kingdom
1 review
2 of 5 bubbles Reviewed September 11, 2013

Booked a standard double-room during August '13 and although not spacious, it was clean and comfortable enough for one night. The real let-down was that there was no water pressure in the shower, just a trickle. Upon looking through the hotel guide, I saw that the room's previous guest had noted this on the comments form and it appeared to have been ignored and left in the guide for us to see. Upon informing reception in the morning, the lady there said she would inform the maintenance person who was due but this was of no use to us as we were only there for the one night. Lovely breakfast but just expected to be able to have a shower!

Room Tip: Think we were in room 803!
See more room tips
  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mr_Smith81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelNoirAdmin, Manager at Hotel Noir, responded to this review, October 30, 2013
Thank you for your feedback. I’m sorry that you had problems with the water pressure. Our maintenance team is looking into this and I thank you for bringing it to our attention.

On the plus side I’m glad you enjoyed the breakfast.

Kind regards,
Hotel Noir
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Todmorden, United Kingdom
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed September 5, 2013

My partner and I have today returned from a two night stay at Hotel Noir. Booked
as a Secret Hotel we received a fantastic price, but obviously didn't know which
hotel we had actually booked.

Well, when we paid and found out where we were staying we were surprised as we had booked Secret Hotels before and they have always been chain hotels, such as Holiday Inn etc. Anyway, we thought it looked really nice in the photos and the location looked good. We then read the reviews. To say we were disappointed by the reviews is an understatement, this was supposed to be a romantic break...

We really do not know about the previous reviewers, but we have no complaints
whatsoever. We arrived early, (very early 4 hours). Went to reception to see if we were ok to leave the car in their car park while we went into the city and the young
lady at the reception was fantastic so friendly, helpful, polite and informative...as was every single member of staff we spoke to throughout our stay.

We have always been of the opinion that if you are friendly and courteous yourself then others respond in a likewise manner, maybe previous reviewers would like to think about that...

We were upgraded to a room with a four poster bed! It wasn't the biggest of
rooms we have stayed in but had more storage space than most! The decor was
lovely, the bathroom was really nice, the shower cubicle was large and very relaxing to shower without banging your arms and legs...(why moan about paper bath mats, they are Eco friendly and hygienic...) ?

The Tassimo and mini bar were added bonuses, the bed was comfortable, and even though we are both very light sleepers, we slept well (our room was on the top floor so well away from the road).

As for the car park...yes, it's small, yes, it's got a narrow entry to it, but
It is free! There is plenty of free on street parking to be had too.

We had three fantastic days in York. I won't be booking 'Secret Hotel' in future,
we will be going to Hotel Noir!

We honestly have no complaints at all.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jude19604
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelNoirAdmin, Manager at Hotel Noir, responded to this review, October 30, 2013
Thank you for your wonderful review!
It is reading feedback like this that makes everything we try to do worthwhile. I’m glad you had such a great time in York and that you liked the room so much – if you are returning to York, please give us a call direct and we can allocate you the same room again at the best possible rate.

Kind regards,

Hotel Noir
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Macclesfield
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed September 2, 2013

The hotel is located a short walk from the railway station and city centre. It's in a lovely period building off a village green. The decor is modern, black and white and a little quirky....but this makes a welcome change from bland chain hotels. The staff are friendly warm and extremely helpful. The complimentary mini bar and daily jug of fresh milk for the tea and coffee machine were a great touch. We had a standard double which was at the back of the hotel....it was lovely and quiet, with the exception of a pump / mechanical device that came on a couple of times overnight and was a little irritating....not enough to spoil the stay. Good value, would definitely recommend and stay again.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MelsBells74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelNoirAdmin, Manager at Hotel Noir, responded to this review, October 30, 2013
Thank you for your review, I’m glad you enjoyed your stay!
We hope to see you again – please give us a call direct if you are returning and we’ll make sure you get the best possible rate.

Kind regards

Hotel Noir.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scotland
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed August 31, 2013

Stayed here recently. Only a ten/fifteen minute walk to the city gates and minster. Hotel itself has been spruced up. The bathrooms were a bit compact but the rooms provided all the basic needs for a short stay. Free wifi throughout. A decent little bar and friendly staff. Ask for a room downstairs if you are not too nimble - the stairs are tight and a wee but steep if you are not a good climber. Otherwise no complaints. A good pick.

Room Tip: Front bedrooms can be a bit noisy - traffic.
See more room tips
  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ceebee42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelNoirAdmin, Manager at Hotel Noir, responded to this review, October 30, 2013
Thank you for your review, I’m glad you enjoyed your stay! We hope to see you again – please give us a call direct if you are returning and we’ll make sure you get the best possible rate.

Kind regards

Hotel Noir.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
2 of 5 bubbles Reviewed August 22, 2013

This hotel in general is ok. Rooms are clean but not particularly well finished off and the breakfast was good. However we unfortunately did not sleep at all during the night. This was because other guests decided to come back to the hotel at around 2 in the morning extremely drunk. Their language was foul, they screamed at the top of their voices, ran up and down the corridor trying doors and slammed doors. As there was no hotel reception past midnight there was absolutely no one we could call. We therefore had to suffer through this. When we reported it in the morning, we received no apology, just a simple angry reply of "I already know!".from the lady at reception, Dreadful service.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Emily P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelNoirAdmin, Manager at Hotel Noir, responded to this review, October 30, 2013
Thank you for your review. I’m sorry that your stay was spoilt by the inconsiderate behaviour of other guests. Whilst it is true that our reception closes at 11.30pm, there is a member of staff living on site who can be called in situations like this. This information is conveyed via a notice next to the front door, a notice placed on the reception desk over night, and a sticker on the phone in every room. Should we be informed of a problem of this nature we will of course act immediately to put a stop to it.

Kind regards

Hotel Noir.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Noir

Property: Hotel Noir
Address: Clifton Green, Clifton, York YO30 6LH, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > York > Clifton
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #1 of 2 Hotels in Clifton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Noir 3*
Number of rooms: 28
Reservation Options:
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Also Known As:
Noir Hotel York
Hotel Noir York, UK

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