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“Great Location”

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Greenhills Elan Hotel Modern
Ranked #1 of 1 Hotels in San Juan
Pottstown,PA
Level Contributor
51 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Great Location”
Reviewed April 7, 2014

I always stay here when I visit Manila. The room where I stayed at had a great view with 2 double sized beds. The airconditioning works great too! The room is clean and big. Elan is just a few steps to Greenhills Shopping Complex. Lots of restaurants around the hotel open real early and some of them close late. There is also a theater across the hotel. Great placece to stay if you are coming from Europe or US. Every morning,the locals go to Greenhills Shopping complex to exercise. People jog or attend tai chi or zumba and you can just join in and just donate few pesos to the instructors.

Cons: there is a charge for internet use

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MIMAY1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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369 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (79)
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English first
Cagayan de Oro, Cagayan de Oro, Philippines
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed March 27, 2014

If there's one good thing about Greenhills Elan Hotel Modern - it's the location and its proximity to Greenhills.

Here's a breakdown on my take of the hotel:

1) Hotel staff (Good and Bad): Receptionist who assisted us was rude. I don't know if she was having a bad day or looked like that all the time. Didn't even smile. Bell boys, waiters, waitresses and other people were nice. Receiptionists are also nicer to condo residents than guests. Why??

2) Deposit (Bad): They require PHP 2,000 ($47) deposit in case you break or damage anything. I find that policy weird because they're already assuming that their guests are up to no good. And yes, in the bedroom they have a price list of their linen, towels and other amenities inside the room telling you how much you will be charged in case you decide to sneak them out.

3) Space in front/driveway (Bad): Greenhills Elan is a very narrow building, so there's very little space to drive up and drop off or be dropped off. The cab we rode had nowhere else to drop us down but at the driveway entrance because there were so many cars in the street. It was supposed to be a quick drop-off but the guard shooed us away because "maam/sir" (condo residents with parking spaces) might be angry if the driveway was blocked. Instead of helping us get out bags so the taxi could easily move, he shooed us so the taxi had to drop us off a couple of buildings away and we had to walk with out bags back to the entrance.

4) Breakfast (Good): Great selection of food every morning. Buffet is not 5 star hotel levels, but I'm actually happy they go beyond five kinds of food. There's a station for soup, eggs, pastry and cereals.

5) Rooms (Good): Rooms are big and well-appointed. Bathrooms are clean. I stayed two nights at a Deluxe Room. This room was big and well appointed. Had two large beds with good mattresses and pillows, clean toilets and some office supplies on the table (stapler, puncher, scissors, fasteners and paper clips). It has a small kitchenette with mini fridge and sink. Bathroom is clean and has a bath-tub as well. I stayed the third night at a superior room which is a bit smaller and has one queen sized bed. Mattresses and pillows are good, clean bathroom, office supplies on the table and also had a kitchenette.

6) Location (Good): it's right in front of Greenhills, so you can go out for food, shopping and whatever else that you need.

7) Price (Meh): At $85.00++ the price is reasonable IF you were doing business in the area or if you want to shop the whole day at Greenhills and don't want to lug your stuff to a hotel that's located far away.

8) WiFi (Bad): Wi-Fi is not free and it's not cheap. I've seen cheaper hotels with more decent Wi-Fi available in their rooms.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eleothegreat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pasig, Philippines
1 review
Reviewed March 17, 2014

I've stayed here twice already, first during my niece's 1st birthday which we celebrated at the hotel's pool side and second, at the night before my wedding (as bridal suite). I've kept coming back because among all the hotels I have stayed in, Elan has the most friendly and accomodating staff. No strict rules and hotel room is quite large enough. Aside from that, it is very affordable especially if you avail of their early booking promo.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Kencie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GREENHILLS ELAN H, Manager at Greenhills Elan Hotel Modern, responded to this review, April 2, 2014
Dearest Guest,


We would like to thank you for choosing Greenhills Elan Hotel Modern for your recent stay in San Juan. It was truly a pleasure to serve you.
We hope that the accommodations and service were to your liking, as complete satisfaction is our goal at Greenhills Elan Hotel Modern.


We are looking forward to your next visit and wish you the best in your business and personal endeavors.


Thanks again, and we hope you'll choose Greenhills Elan Hotel Modern the next time you're in San Juan.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Usa, Japan
1 review
Reviewed March 3, 2014

I've stayed here several times already due to the location.The elevator is so fast like a jetplane,even if you are in the highest level you will be there in seconds.Breaksfast is w/ good presentation but maybe they can improve more the taste.Maybe they can give include the free WIFI in the amenities.Regarding the staff they are much better compared the first time I checked in i.e.nice voice & accent over the phone.One thing I was surprised was when my shower was fixed even thou I did not report it when we came back from outside it's already repaired.Whoever that person is he knows what customer service is.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank malditz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GREENHILLS ELAN H, Manager at Greenhills Elan Hotel Modern, responded to this review, April 2, 2014
Good Day!

We would like to thank you for choosing Greenhills Elan Hotel Modern for your recent stay in San Juan. It was truly a pleasure to serve you.
We hope that the accommodations and service were to your liking, as complete satisfaction is our goal at Greenhills Elan Hotel Modern.

We are looking forward to your next visit and wish you the best in your business and personal endeavors.


Thanks again, and we hope you'll choose Greenhills Elan Hotel Modern the next time you're in San Juan.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Pinas, Philippines
2 reviews
Reviewed March 1, 2014

Nice place to stay.. Close to Greenhills shopping Center. We just walk to get there plus all the staff are nice and the rooms are large enough. They also have a lot of promo that is right for the budget.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank rose d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GREENHILLS ELAN H, Manager at Greenhills Elan Hotel Modern, responded to this review, April 2, 2014
Dearest Guest,


We would like to thank you for choosing Greenhills Elan Hotel Modern for your recent stay in San Juan. It was truly a pleasure to serve you.

We hope that the accommodations and service were to your liking, as complete satisfaction is our goal at Greenhills Elan Hotel Modern.


We are looking forward to your next visit and wish you the best in your business and personal endeavors.


Thanks again, and we hope you'll choose Greenhills Elan Hotel Modern the next time you're in San Juan.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Ramon
Level Contributor
2 reviews
Reviewed February 27, 2014

Have been staying there since a few years ago when it was renovated because it's very convenient, right next to the Greenhills shopping mall. However, it clearly lacked maintenance. My last stay was horrible: tiny cockroaches all over the bathroom, shower was broken, one light bulb in the room was blown but was never replaced even after complaint was made. No wifi in room when most hotels nowadays give it for free. Carpet was dirty with foul smell. Bed sheet had stain on it.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David803
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GREENHILLS ELAN H, Manager at Greenhills Elan Hotel Modern, responded to this review, April 2, 2014
Sir/Ma'am

The Management of the Greenhills Elan Hotel Modern wishes to apologize for the inconvenience which happened to you during your stay at our Hotel.

We are pleased to inform you that giving an action regarding to your complaint, we are humbly and deeply sorry about that happened in our hotel. We are now proposing a new room facilities and amenities to improve our service and to give more good and excellent service.

Once again, please accept our heartfelt apologies.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these San Juan hotels

Puerto Princesa, Philippines
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed February 24, 2014

The rooms have average size, the aircon is noisy, the buffet breakfast can range from good to leftovers from last night but the location is outstanding: it is located just across the street from the Greenhills Shopping district, which you can find almost anything at a bargain level as well as numerous other stores and restaurants.

Be mindful though, there is also a school nearby and so there may be a traffic jam on the street in front of it during rush hour, also it is very hard to find taxis at the same rush hour or especially on Friday nights in this area. The rail transit is a 15 minute walk away and I wouldnt recommend it if its raining or if the sun is up.

All in all, the location is good, if you can handle the rest of it.

Room Tip: Try to choose a room that faces the front of the hotel. Avoid trying to grab a taxi during rush h...
See more room tips
  • Stayed February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GREENHILLS ELAN H, Manager at Greenhills Elan Hotel Modern, responded to this review, February 26, 2014
Dear Sir/Ma'am:


We would like to thank you for choosing Greenhills Elan Hotel Modern for your recent stay in San Juan. It was truly a pleasure to serve you.

We would also like to thank you for making a review about our Hotel.
It will help us improve our services and facilities.

We hope to see you again here at Greenhills Elan Hotel Modern.


Thank You very much.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Greenhills Elan Hotel Modern

Property: Greenhills Elan Hotel Modern
Address: 49 Annapolis St, Greenhills, San Juan, Luzon 1600, Philippines
Location: Philippines > Luzon > Metro Manila > San Juan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in San Juan
Price Range (Based on Average Rates): $
Hotel Class:3 star — Greenhills Elan Hotel Modern 3*
Number of rooms: 76
Official Description (provided by the hotel):
GREENHILLS ELAN HOTEL MODERN is the "First and only Hotel in Greenhills" strategically located in the heart of San Juan City, fronting the famous Greenhills Shopping Center. Aside from our uniqueness as hotel residence, the scene-stealing Greenhills Elan holds another premium. It's inimitably perfect location. Guest can have a glimpse of Makati Skyline, Manila Bay, Antipolo Hills and the Landscape of Marikina. Few minutes away to Ortigas Center, Shopping Malls, Schools, Churches and Makati Business Financial District. GREENHILLS ELAN HOTEL MODERN operates well-appointed guestrooms, a modern lifestyle living with functionality and comfort. Rooms are stylish with luxurious elegant designs. With rooms ranging from a minimum of 28 sq. meters to a maximum of 77 sq. meters. Presidential Suite Room offers living and dining area which convenience for families and even executive travelers. Guest can truly appreciate homey and perfectly relaxed during stay. ... more   less 
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