If you go to booking.com, you will find a lot of photos that make you dream of a very pleasant stay at a fashionable hotel. What you see is NOT what you get. I and my family found an old building needing urgent refurbishment. That was NOT the problem. The hotel was dirty (we opened a black trolley on the room floor and it magically became dust white), the bed linen is lousy (there were only mattress protections with cigarette holes, not real linen), the hotel is publicised as a family hotel (see the photos in booking.com) and you find that the two first floors are destined for backpackers.
Add to that a receptionist who doesn't care about your complaints and the picture is complete.
It really is a pity that such a lovely building with such a wonderful location is not appropriately used. It's a real shame...
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- Also Known As:
- The Park-Garden Hotel At Mattenhof Matten
- Park Mattenhof Interlaken
- The Park-Garden Hotel At Mattenhof Resort Interlaken/Matten Bei Interlaken