This was, without doubt, the most profoundly disappointing hotel experience i've ever had.
After only 30 minutes we were booking flights to get the hell out of there, and had to sacrifice another night’s accommodation as a cancellation fee, but it was worth it to be out of there. We just look upon our experience here as a very expensive mistake.
We were looking forward to three days of peace and relaxation during our honeymoon, but it was far from either. Is this hotel really 4 star? It resembles a backpackers hostel at best. To say this hotel is isolated is an understatement, it is a good 10km from the nearest main road, there is nothing but the dirty beach and a lot of farms in the vicinity, so don't expect to be doing anything other than watching locals walk their cattle down the beach.
From the outset we had a bad feeling, the staff were surly, so unlike the wonderful Thai greetings we had received elsewhere. We had a private pool villa, but after being shown to our room we were deliberately locked in from the outside! As there is no phone in the room i had a choice of kicking the door open or climbing a seven foot wall! I opted for the climb and immediately went to complain, only to be faced by complete indifference. No apology or explanation. It was no accident, just a very rude thing to do.
The room stank of damp, as if it hadn't been occupied for many months, and there was a lot of mould on the internal walls and even on the furniture.
In fact the whole hotel (this place cannot be described as a resort) is just really shabby, and not in a good way. The furniture looks like the it came from Thai MFI’s ‘most basic range’ in 1985, the pool was dirty, the sunbathing area looked awful and was absolutely filthy. I get the impression that this was once a nice place, but long periods of neglect have rendered it a complete dump. It looks lovely in all the pictures, but believe me it isn't.
The beach, as some others have described, is a junkyard. it looked like there are shopping trolleys and car parts mixed amongst the detritus. Add to that the aforementioned livestock and curious locals hanging about, in fact we saw one guy circling around two girls in a very sinister manner.
We had been to Cambodia, and Railay before landing here and we had been relatively unbitten on our travels, but in less than 24 hours here we had been almost eaten alive, most of these bites came from the room itself.
The restaurant was laughable, considering you have nowhere else to go, you'd hope that the food was up to scratch, but far from it. The restaurant itself resembles the worst kind of greasy spoon, so we opted for room service. Not only did it take over an hour to arrive but, needless to say, it was so bad both meals went uneaten, the wine our only salvation.
We chose to skip breakfast and get the next plane out of there.
If you like dirty, infested, isolated and overpriced hotels with rude staff, then this is the place for you. If on the other hand you'd like to experience a little bit of Thailand in some modicum of comfort then please don't stay here. You have been warned.
Hotels.com
