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“Good family hotel for good price”
4 of 5 bubbles Review of Neve Ilan Hotel

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Neve Ilan Hotel
Ranked #1 of 2 Hotels in Neve Ilan
Certificate of Excellence
Israel
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Good family hotel for good price”
4 of 5 bubbles Reviewed October 4, 2012

We spent a long weekend there with two little children.
Food was good, rooms OK but a little old. The stuff was absolutely great and gave superb service.
For the kids there are many attractions like a small water jet, Jamboree etc. The only problem we noticed was that the big pool is outside the hotel, it's not that comfortable to walk to it and you must take the towels with you as this is a public pool.
Take into consideration that the hotel is 5 min. travel from Abu Gosh where you can buy great cheap food and excellent Hummus.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nir78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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162 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Tel Aviv, Israel
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed September 27, 2012

Very nice setting, nice lobby and fine room. Service was also pleasant.
A little bit too close to the main road, which was disappointing, because we could slightly hear it, but fine in general.
When asked for a baby bed we were offered a broken bed, which was replaced upon our request...
Meals were OK, bit not more than that.
In general the hotel is just fine, not wow at all.

Room Tip: Try to ask for a room with that faces the opposite side of the main road.
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  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Alslonik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Dakota
Level Contributor
235 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
3 of 5 bubbles Reviewed September 22, 2012

Stayed here with a group -- and all my comments should be read in that light.

Room was just OK and meals were less than acceptable. In specific, the breakfast which was supposed to be ready early for our group was really abysmal. A few pastries and pickled fish. The boiled eggs finally showed up about the time we had to leave. Whether a later breakfast would have been better, I don't know.

The comments on other posts about lack of housekeeping seem apropos to our experience as well.

I certainly would investigate other options before choosing this hotel for a personal stay.

  • Stayed September 2012, traveled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IowaGrandparents
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Netanya, Israel
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed August 24, 2012

Great hotel for families with kids. There is a great staff which operated the kids in summer time, There is a place in hotel called " Kids Kingdom" with playground, a little cinema room etc.... very nice. There is also an Entertainment Staff in evening time for all ( especially in summer time / holidays ) . You can even arrange there events / etc.
The food ( breakfast and dinner ) was great, and the service we got was very good.
The weather there is much better than many other places in Israel, especially in summer time while in most of the country you suffer from hot and high percentage of humidity, in this area you can enjoy good air in morning time, evening time, even in JUL-AUG !!!
It's not best hotel for solo travel / business / Couples, very recommended to families.

The hotel is about 20 mins from Jerusalem city center, and closed to some attractions in its area.

Room Tip: Ask for at least 2nd floor, and if possible, view to the wadi
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Arik2808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tivo'n
Level Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed August 20, 2012

We spent two nights with a group of 10 families. The food is very good. The children activitie are nice. very nice gardening. The catch is the dirth at public areas as well as in the rooms. The carpets are full of dirt, not beeing cleaned for several months...
dirt is found also in closets, floors, elevators, dinning room...

Room Tip: Upgrade to superior....
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kil1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ra'anana, Israel
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed August 20, 2012

We spent 5 days from monday to saturday in this hotel
I was here few years ago and since this time the hotel has been improved : new lobby, new spaces of relaxing, few big areas for children games (trempoling, cars, playstation, ball, drawing, cinema..) and medium swimming pool with toboggan.
There was a team of 2 women very nice to make animation with the children the night and few shows like magician...
The children were very happy and us too. We were busy all the day inside the hotel.
The food is excellent & the employees here (lunch area) are very professionnal.
The service of the lobby and the cleaning of the room are not very good. The carpet of the rooms is duty. They should renovate the room.
The big swimming pool is covered, with old installation. we didn't appreciated it.

Room Tip: take a room with wood on the floor
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BAHAR A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramat Hasharon, Israel
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed August 17, 2012

The Neve Ilan C Hotel is an ok place to stay with kids, but the level of service is not something to write home about.
We went for a 5-day vacation with two kids, 3 YO and 2 MO. We got the Garden room, which was very nice, with a small, well cared for, garden. However, the garden furniture were all dirty. The room was not really clean, and some of the days it felt like the housekeeping staff did not really clean it or maintained it (the towels were changed, but the room was not tidied up). However, the highlight was on our 4th day: We asked to change the sheets on all the beds (why do you need to ask for that? god knows), and removed the sheets ourselves. When we came back to the room, we ralised that although the housekeeping staff was in the room (the blankets were spread on the beds), the beds are without sheets, no fresh towels were put in the bathroom, and the room was not cleaned. A call to the reception desk brought the reply that "we have no one available to tend to that right now, so you'll have to wait", and trying to talk to the manager-on-duty brought the reply: "Why are you so upset"? eventually the room was cleaned, but the incident left a very bad impression.
The food was nice, but the Lobby bar took over an hour to prepare a simple salad and sandwitch.
The kids' club was very good, with plenty to do, and great activities.
All in all - it could have been a great place, but it's not. It's just almost there...

Room Tip: The Garden rooms are very nice, especially if you plan to do some reading at nights, or smoke a ciga...
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AYariv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Neve Ilan Hotel

Property: Neve Ilan Hotel
Address: Judean Hills | PO Box 49233, Neve Ilan 91400, Israel
Location: Israel > Jerusalem District > Neve Ilan
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Neve Ilan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Neve Ilan Hotel 4*
Number of rooms: 160
Official Description (provided by the hotel):
The hotel has 160 spacious and well equipped rooms, a gift shop, a health club including swimming pool, heated and covered in the winter, dry sauna, steam bath and well-equipped exercise room. For recreation and relaxation there are tennis courts, cozy charming shaded corners and bicycle riding (helmet supplied) along the attractive surrounding trails. The Children's club has a play station and a Consular WII. "Think games" are available for enjoyment of the entire family. The modern convention center offers 12 newly renovated halls of different sizes to hold seminars and business or private events. The well equipped halls provide for conferences of a high professional level. Functions for up to 1000 guests can be held in the banquet garden with its beautiful green surroundings. ... more   less 
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