Of the 5 places we stayed this was the most disappointing. We had prepaid for a superior room with a fireplace. Had the confirmation etc. When we arrived we were given a ok room that showed a little bit of wear (see photos) paint peeling and a/c heat unit rattling when on. The first tip off should have been the food service trays and piles of dirty linens left in the hall at the time of our arrival (5pm) see the attached photos. Tired after a long day at the Cliffs of Moher and driving we didn't complain (maybe we should have).
After we went out to dinner we arrived back at the Hotel about 930 pm only to find absolutely no parking. We had to go to the front desk and they had some staff move their cars so we could park. Tired we went to bed... only to be woken up by the bar directly below our room. Got to our room and started to relax and get ready for a nice nights sleep only to have the music start in the bar (directly below our room).. this continued for about 4 hours and made it almost impossible to sleep. Be careful if you wish to get to sleep before midnight DO NOT book a room directly above the bar!
When morning did arrive breakfast was fair, but not up to what we had experienced in our many stays in b&b’s throughout Ireland.
Now to give it all a fair shake we did arrive on a Sunday night of a bank holiday weekend, so I am sure that played into the situation. But overall I probably could have ranked our stay a 2 star, but I will give Westwood the benefit of the doubt. Sadly the hotel looked to me to be in need of some TLC and a bit of management intervention and training.
- Official Description (provided by the hotel):
- Located in the University District of Galway and nestled amidst a rural landscape of greenery, the 4 star Westwood Hotel is ideally positioned only minutes from the city centre and Salthill while also being an ideal base to tour the beauty of Connemara.At the Westwood we seek to exceed your expectations in all aspects of your experience with us and we look forward to welcoming you. ... more less
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- Also Known As:
- Westwood Hotel Galway