We thoroughly enjoyed our stay here. The reception staff was excellent. The dining room staff however is on reactive mode not anticipatory. We gave feedback to the management and they reacted promptly and positively. We think that if Marriott hired a kitchen/wait staff consultant to teach the folks in the dining room about serving and service that that would be a good investment. We especially appreciated Natalie's attention to service. An intern who is on top of what's needed.
- Official Description (provided by the hotel):
- Discover a blend of Italian elegance and refined comfort at Renaissance Tuscany Il Ciocco Resort & Spa. Situated on 1,700 acres in the heart of the Serchio Valley, our luxury hotel in Tuscany offers the perfect destination for your Italian getaway. Enjoy ideal access to charming and historic attractions including Barga and Pisa from our hotel in Lucca, Italy. ... more less
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- Also Known As:
- Il Ciocco Hotel
- Il Ciocco Barga
- Renaissance Tuscany Il Ciocco Resort & Spa Italy/Province Of Lucca