My son and his family (kids 1.5 and 4 yrs old) and wife came to visit. Although, they find several things and place on the down low, but still they keep coming and enjoying the upside of this globe. It could have been more fun in the Philippines if the government enforces the cleanliness not only in Manila but all over the island.
On 28 April 2012, I decided to bring my son and family to Splash Island. I called and made reservation for one of the hut or cabana and was told that we have to come before 0900 to get it. I also texted about the promo of 50 percent but did not get any respond.
We rented an Avansa Taxi (2K for the day) from QC and had him to wait. We arrived at 1100 hrs and lost the cabana or hut reservation althought I texted and let them know that I will be late. I received a respond to look for J...(forgot the name. I found the lady (coordinator) but told that she was not informed about the reservation and that all the cabana and hut are already occupied. Then, I asked about the balik bayan promo and was told that we needed to show our passports to avail it. I explained to her that I was not told what to bring and no respond on the text when I inquired it. I can tell the little lady was stressing due to the amount of people either complaining or inquiring. Oh yeah, that is a summer so the place is pack of people. Anyhow, she gave us a discount...350 each and free for the two kids.
Since, we lost the cabana reservation, the coordinator lady escorted us to find an area for us five (after waiting for 20 minutes for assisting for more people). No place to be found, so she asked some staff to bring a long table and five chairs right in front of the first aid building and there we are able to sit down and relax a bit before hitting the water. We didn't stay long since it was just too many people and couldn't really enjoy it. Nevertheless, the place is great and the coordinator staff went out of her way to assist us.
After reading the review of Club Manila, I realized how lucky we were being in the Splash Island located in the open with tramillions of people. Even we are able to rented a box for our valuable items, we still have to bring our cell phones and camera to our table for immediate and emergency use. NO ONE touch our belongings and we didn't lost anything unlike Club Manila ( so sad).
Anyhow, thank you Splash Island for continuing providing assistance and security to the fullest of your time and surroundings.
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