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Grand Residences by Marriott, Tahoe
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Savings alert! 11% below average rates

The price you found is 11% lower than this hotel's average rate of $157/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

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Savings alert! 17% below average rates

The price you found is 17% lower than this hotel's average rate of $361/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

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Reviews (954)
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All reviewsfull kitchenvalet parkingbedroom residenceheavenly villageacross the streetresidence clubgrocery storeheavenly gondolaliving roomper daycrock potmovie theatertimber lodgedriftwood cafewithin walking distanceice skatingheated pool
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Reviewed March 14, 2013 via mobile

Family of four who stayed here for 5 nights. Although the location is ideal to skiing , the 2 bedroom suite we stayed in was disappointing. When we checked in, the kitchen cabinets was sticky of grime and dusty. Refrigerator was dirty. Floors was not cleaned well with dirty grout. Bathrooms had mold on shower wall and shower curtains. This property needs serious updating. For the price we paid ( $500/ night inc tax) , it is not worth it! We are Hyatt Vacation club owners and this property is not at par with Hyatt in terms of cleanliness and upgraded amenities. Valet upon check in was rude! When we asked where to valet the skis, he said" you didn't do your research?" Sarcastic! Complained to front desk, front desk understanding though and supervisor apologized and comp our valet. Washer and dryer not enough for whole floor! Always busy. Should put in each room. Kitchen appliances old and plates cracked. Very dissatisfied with this Marriott property!

  • Stayed: March 2013
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2  Thank lovesvacation97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 7, 2013

We stayed her for the second part of our honeymoon and couldn't have been more pleased. The location of the hotel is convenient to shops and restaurant right outside your door. The supermarket and a few other chain restaurants are right across the street. The gondola to heavenly is right there as well.

The rooms are perfect after a long cold day; you can fix dinner, drink some wine and cozy up to the fire place.

  • Stayed: January 2013, traveled as a couple
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2  Thank IslandGirl_345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 6, 2013

Remarkably convenient property, completely betrayed by the conflict of running a timeshare/fractional ownership property as a hotel.

Basically, Marriott's hotel room reservation system is incompatible with the unit-specific scheduling demands of a timeshare operation. Meaning, you may have to move from room to room during your stay.

The lodging is a relatively newly-built property that is essentially connected to the Gondola at Heavenly Village: Rental shops and ski school check-in is essentially downstairs, with the Gondola station 10 yards away. Furnishings are well-kept, the full-size kitchen is great for families, and the staff are friendly and professional. Comfy beds and nice mid-grade sheets.

But all of that may be for naught, as we discovered during a peak ski weekend: Upon check-in, we were told that our 3-night stay would be broken up into two different rooms. Why? Because owner A of the first unit is scheduled to use the unit after the first night, and the second unit doesn't become available until tomorrow, because owner B is still in there. Please have your things packed and leave them with the bell captain when you go skiing tomorrow morning, and you can unpack them in the second room after 4pm check-in tomorrow.

Maybe this is a minor inconvenience for a lightly-packed trip to a tourist city, where you might be outside from 9am-5pm anyway.

At a ski resort, where you may have paid the premium to stay close to the village, so maybe the small kids in the family can wrap up skiing early and come home, right after lunch, this is a disaster.

If you have babies small enough to need naps mid-day, in a warm place, this is a disaster.

And, if you were looking to place a weekend's worth of keep-cold foods in the refrigerator, this is a disaster.

The front-desk staff was friendly and sympathetic, but completely hamstrung at the lack of continuous room availability. And thus, unable to help this shocked family. We both nervously smiled at each other and each recognized that "Well, during peak periods, these things happen."

In our particular case the situation was resolved when owner A chose to cancel at the last minute. Thanks, I guess, but I think we just got extraordinarily lucky and dodged a bullet.

But even the possibility of such things happening on a regular basis, has me forever avoiding reserving this property through the Marriott website, and warning others to do the same. Instead, seek VRBO sites like HeavenlyVillageCondos, which feature reservation engines that display continuous availability for specific rooms.

Room Tip: Book through a VRBO site, not Marriott.com
  • Stayed: January 2013, traveled with family
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4  Thank Richard C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 27, 2013

Our suite was very comfortable indeed, very spacious and well equipped. The valet parking is a great feature and a quick call gets your car delivered within a couple of minutes. The staff are first class, polite and helpful. The location right by the gondola is extremely convenient.

  • Stayed: February 2013, traveled as a couple
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1  Thank Chris Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 25, 2013

A. MGR is less than an hour from the Reno airport.
B. Suites are large and fully appointed.
C. Indoor valet parking, so car is never covered with snow.
D. Staff is extremely responsive to guest needs.
E. Skis are even valeted to ski shop at bottom of Gondola
F. Heavenly Gondola is steps away from your suite.
G. Stores, ice rank, Casinos, etc. is within walking distance.
H. We keep coming back every year.

Room Tip: All rooms are good. Just choose one that will accommodate your group size.
  • Stayed: February 2013, traveled as a couple
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Thank GAR722
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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